B. F. Saul Company
231 Rio Blvd, Gaithersburg, MD 20878, USA
B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location US-FL-Boca Raton City Gaithersburg Job Function Housekeeping State MD Type Full Time ID 2020-4666 Schedule Daytime/Office Hours Overview and Responsibilities This position is responsible to supervise, train and inspect the performance of assigned Room Attendants, and Laundry Attendants, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations. Responsibilities: Guest Service : Accountable for guest satisfaction by leading the housekeeping team; assigning, inspecting, recording housekeeping actions in all areas of the hotel. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train...