57 jobs found in baltimore

Location: US-MD-Baltimore ID: 2019-17279 # of Openings: 1 Category: Operations Store Number: 3017 Doing Business As: Ra Sushi Baltimore Business Unit: RA Sushi Baltimore Corp. Position Type: Full-Time Overview Responsible for the overall performance of restaurant operations including customer service, financials, food quality, beverage quality, guest and employee safety practices. Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, profitability, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Oversees all purchases of food, beverage, supplies and equipment. Regularly measure and evaluate service levels and standards using guest and employee feedback and develop plans for continuous improvement. Ensures restaurant is in compliance with all applicable federal, state and local laws, codes and regulations. Responsibilities General Operations: Oversees and manages all areas of the restaurant and makes final decisions on guest service issues. Investigates and resolves food quality and service complaints. Communicates with guests and employees to solve problems and ensures complete guest satisfaction. Inspects dining room, food receiving, preparation, production and storage areas to ensure health and safety regulations are being adhered to at all times Supervises cleaning and maintenance of equipment and arranges for repairs, contracts and other services. Maintains appropriate restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Ensures good safety practices of employees and guests throughout the restaurant. Ensures proper emergency and security procedures are in place and all employees have been appropriately trained. Plans, coordinates and has final approval on the scheduling of all restaurant departments. Prepares all required paperwork, including forms, reports and schedules in an organized and timely manner. Assist in developing, planning, and executing restaurant marketing, advertising, and promotional activities and campaigns. Communicates to staff and ensures all employees are aware of marketing campaigns. Follows all federal, state and local laws, codes and regulations outlined in the RA Employee Handbook Food Safety and Planning: Ensures sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Ensures consistent high quality of food preparation and service. Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards. Responsible for all restaurant inventories including food, liquor, beer, wine, furniture, accessories, equipment, & tool inventories and must constantly manage & maintain documented detailed status in all areas including on hand quantities, costs, & quality levels Ensure product is always on hand on an as needed basis, through systematic ordering and forecasting techniques. Ensure that all products are received in correct unit count and condition, and, deliveries are received in accordance with the restaurant's receiving policies and procedures. Financial: Ensures the receipt of all orders to verify correct quantities and pricing. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Reviews financial information such as sales and costs and monitors budgets to ensure efficient operation and that expenditures stay within budget limitations. Takes action to prevent deviation from budget. Prepare budgets as required by corporate and General Manage in an effort to meet budget projections. Prepare period and quarterly end budget analysis. Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. Responsible for ensuring that all financial (invoices, reporting) and employee and payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Employee Related: Provides direction to employees regarding operational and procedural issues. Interviews, selects and hires hourly employees. Makes employment and termination decisions. Conducts new hire orientations, trains employees on Company mission, culture and guest experience objectives. Develops employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews. Prepares schedules and ensure that the restaurant is staffed for all shifts. Continuously strives to develop staff in all managerial and professional areas. Be knowledgeable of restaurant policies regarding personnel, and, administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Forecast & implement improvement plans for management development, & continuing education. Ensure all restaurant staff & management team members have necessary tools to perform daily duties. Communicate well all aspects of weekly operations by leading weekly team management meetings. Lead by example in all areas by becoming the expert in all aspects of the restaurant. Be a role model and a teacher to restaurant staff. Qualifications Experience and Education: Three to five years of restaurant management experience working in a high volume full service concept. Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports. Possess excellent basic math skills and have the ability to operate a POS system. Have knowledge of service and food & beverage operations, generally involving at least three years of front-of-the-house & back-of-the-house operations and/or assistant management positions. College degree in hospitality management or related field preferred. Previous experience in teppanyaki style restaurant highly desirable. A combination of practical experience and education will be considered as an alternative. Knowledge of computers (MS Word, Excel). Must possess a valid drivers license. Must be eligible to work in the United States. Must agree to background and credit check. Serv Safe certified, alcohol service certified Physical Demands : Must be able to perform a variety of physical activities including, but not limited to, standing for long periods of time, climbing, walking, bending, reaching, and lifting up to 50 lbs. Ability to carry and lift cookware (pots, pans, etc) containing hot or cool foods and liquids. Repetitive hand and wrist motion may be required. Working with hot, cold and hazardous equipment as well as operate phones, computers and other office equipment. Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Typical work week = 50 hours. #BH #JT #CB Not ready to apply? Join our Talent Network! Text "Benihana" to 51893. PI117491769

Compassionate Substance Abuse Counselor Needed! MedMark services is dedicated to providing individualized treatment integrating pharmacotherapy, clinical counseling, recovery support and medical services. MedMark, addiction treatment programs deliver medically-supervised services for adults in a variety of modalities and settings. As the largest specialty organization addressing the opioid crisis, we have unlimited opportunities for those looking to make a difference . At MedMark , we believe in delivering a higher level of care to our patients, not just talking about it. We are committed to treating our patients and each other with dignity and respect in a culture that fosters excellence in all that we do. Title: FT Substance Abuse Counselor Location: Mount Vernon, MD Schedule: M-F 5:30am - 2:00pm Primary Job Function: Substance abuse counselor will be in charge with assisting patients through medically assisting programs and offering techniques for handling opioid addiction. Counselor conducts group sessions and individual sessions to assist with crisis management and coping strategies. Additionally, counselor will evaluate patients’ progress during therapy. Substance abuse counselors may also need to collaborate with doctors, nurses and therapists for patients’ therapy and treatment for best overall outcome. Essential Job Functions: Conducts individual initial assessment and evaluation interviews for service eligibility determination Ensure efficient and effective delivery of counseling services to all patients Provide individual and group counseling services; direct service hours at regularly scheduled intervals; coordinate all services throughout treatment Facilitates intakes or assist with intake process Completes Bio-psychosocial assessment. Ensures accurate and current clinical records are maintained in accordance with Federal and State Regulations governing NTP clinics Other related duties as determined by supervisor Qualifications | Education | Certifications: Must have current CSC-AD, CAC-AD, CPC-AD, LCPC, and LCADC as a Counselor at The Professional Board of Counselors & Therapist State of Maryland Previous experience working with chemically dependent individuals a plus. Must demonstrate a positive, non-judgmental, and accepting attitude toward our patient population Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off and paid holidays Free CEUs Excellent growth and development opportunities through our counselor career path Rewarding opportunity with the ability to impact individuals’ life Tuition Reimbursement What to expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117480223

Full-Time Certified Medical Assistant MedMark is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments and collect personal information from patients. The Medical Assistant is also responsible for taking vital signs, helping practitioners with treatment and collecting lab samples. To be successful as a Medical Assistant you must have excellent interpersonal skills and attention to detail. An ideal candidate also demonstrates a non-judgmental and accepting attitude toward the Substance Use Disorder. Essential Duties & Responsibilities: Schedules intake appointments, records and verifies patients' information and prepares medical records on new and returning patients Check in patients, escort patients to and from waiting room, interviews patients and measures vital signs, records information into patients' electronic charts Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes and as needed Obtains blood specimens and collects nonblood specimens such as urine sputum, for laboratory testing Prepares treatment rooms for examination of patients and disinfects treatment rooms, equipment and supplies using germicides Acts as receptionist, performs secretarial duties and prepares and maintains reports and records Triage/manage questions, phone contacts, and fax messages File lab results into appropriate binders and distribute lab results to counselors Attend weekly staff meetings and in-service trainings Other duties as assigned Qualifications: High School Diploma of GED Minimum age requirement of 18 Medical Assistant Certification is required in state of employment Phlebotomy is involved in the position and is a required skill. Possess CPR/BCLS certification Familiar with State Regulations, DEA regulations and TJC and / or CARF Accreditation Excellent written and verbal skills required; working knowledge of MS Office and patient management software Ability to establish a positive rapport with patients; demonstrate a non-judgmental and accepting attitude toward the Substance Use Disorder population. 1-2 years’ prior healthcare experience in similar field and environment Fluent in Spanish (optional) Benefits: Competitive salary Comprehensive benefits package, including medical, dental, vision and 401(K) Generous paid time off Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117480225

Compassionate Substance Abuse Counseling Supervisor Needed! MedMark services is dedicated to providing individualized treatment integrating pharmacotherapy, clinical counseling, recovery support and medical services. MedMark , addiction treatment programs deliver medically-supervised services for adults in a variety of modalities and settings. As the largest specialty organization addressing the opioid crisis, we have unlimited opportunities for those looking to make a difference . At MedMark , we believe in delivering a higher level of care to our patients, not just talking about it. We are committed to treating our patients and each other with dignity and respect in a culture that fosters excellence in all that we do. Title: Substance Abuse Counselor Supervisor Location: Baltimore, MD Schedule: M-F 5:30am - 2:00pm Primary Job Function: Substance abuse counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions and group sessions to assist with crisis management and coping strategies. Counselor will evaluate patients’ progress during counseling and collaborate with doctors, nurses and other counselors to assist the patients’ achieving overall outcome. Essential Job Functions: Assigns counselors’ caseloads, amends when necessary Provide guidance and support to counselors needing to obtain licensure and / or certification Provide direct supervision to clinicians as well as assist in the ongoing supervision of staff through meetings, in-service training’s, guest speakers and reviewing literature Manages all counseling staff. Facilitates performance improvement discussions, documentation and follow up May be required to counsel a caseload of patients Monitors treatment and counseling of all patients Other related duties as determined by supervisor Qualifications | Education | Certifications: Must have current CAC-AD, CPC-AD, LCPC, and LADAC as a Counselor at The Professional Board of Counselors & Therapist State of Maryland. Must of a supervisory letter. Must have prior supervisory experience, be self-motivated and directed. Must have previous experience working with chemically dependent individual. Must demonstrate a position, non-judgmental, and accepting attitude toward our patient population. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off and paid holidays Free CEUs offered Excellent growth and development opportunities through our counselor career path Rewarding opportunity with the ability to impact individuals’ life Tuition Reimbursement What to expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117480066

Compassionate Substance Abuse Counselor (Floater) Needed! MedMark services is dedicated to providing individualized treatment integrating pharmacotherapy, clinical counseling, recovery support and medical services. MedMark , addiction treatment programs deliver medically-supervised services for adults in a variety of modalities and settings. As the largest specialty organization addressing the opioid crisis, we have unlimited opportunities for those looking to make a difference . At MedMark , we believe in delivering a higher level of care to our patients, not just talking about it. We are committed to treating our patients and each other with dignity and respect in a culture that fosters excellence in all that we do. Title: Per Diem (On-Call) Substance Use Counselor - position has the capability to become per/full-time) Location: Multi-Clinic/Floater (Downtown, Cherry Hill & Mount Vernon) Schedule: Early Morning and Evening available per preference Primary Job Function: Substance use counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions and group sessions to assist with crisis management and coping strategies. Counselor will evaluate patients’ progress during counseling and collaborate with doctors, nurses and other counselors to assist the patients’ achieving overall outcome. Essential Job Functions: Conduct individual counseling session - only establish patients Other related duties as determined by supervisor Qualifications | Education | Certifications: Must be licensed in Maryland or have a trainee status Previous experience working with chemically dependent individuals a plus. Must demonstrate a positive, non-judgmental, and accepting attitude toward our patient population What to expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117480074

Compassionate Substance Abuse Counselor (Floater) Needed! MedMark services is dedicated to providing individualized treatment integrating pharmacotherapy, clinical counseling, recovery support and medical services. MedMark , addiction treatment programs deliver medically-supervised services for adults in a variety of modalities and settings. As the largest specialty organization addressing the opioid crisis, we have unlimited opportunities for those looking to make a difference . At MedMark , we believe in delivering a higher level of care to our patients, not just talking about it. We are committed to treating our patients and each other with dignity and respect in a culture that fosters excellence in all that we do. Title: Per Diem (On-Call) Substance Use Counselor - position has the capability to become per/full-time) Location: Multi-Clinic/Floater (Downtown, Cherry Hill & Mount Vernon) Schedule: Early Morning and Evening available per preference Primary Job Function: Substance use counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions and group sessions to assist with crisis management and coping strategies. Counselor will evaluate patients’ progress during counseling and collaborate with doctors, nurses and other counselors to assist the patients’ achieving overall outcome. Essential Job Functions: Conduct individual counseling session - only establish patients Other related duties as determined by supervisor Qualifications | Education | Certifications: Must be licensed in Maryland or have a trainee status Previous experience working with chemically dependent individuals a plus. Must demonstrate a positive, non-judgmental, and accepting attitude toward our patient population What to expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117480080

Compassionate Substance Abuse Counselor (Floater) Needed! MedMark services is dedicated to providing individualized treatment integrating pharmacotherapy, clinical counseling, recovery support and medical services. MedMark , addiction treatment programs deliver medically-supervised services for adults in a variety of modalities and settings. As the largest specialty organization addressing the opioid crisis, we have unlimited opportunities for those looking to make a difference . At MedMark , we believe in delivering a higher level of care to our patients, not just talking about it. We are committed to treating our patients and each other with dignity and respect in a culture that fosters excellence in all that we do. Title: Per Diem (On-Call) Substance Use Counselor - position has the capability to become per/full-time) Location: Multi-Clinic/Floater (Downtown, Cherry Hill & Mount Vernon) Schedule: Early Morning and Evening available per preference Primary Job Function: Substance use counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions and group sessions to assist with crisis management and coping strategies. Counselor will evaluate patients’ progress during counseling and collaborate with doctors, nurses and other counselors to assist the patients’ achieving overall outcome. Essential Job Functions: Conduct individual counseling session - only establish patients Other related duties as determined by supervisor Qualifications | Education | Certifications: Must be licensed in Maryland or have a trainee status Previous experience working with chemically dependent individuals a plus. Must demonstrate a positive, non-judgmental, and accepting attitude toward our patient population What to expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117480084

Compassionate Counselor Trainee Needed! MedMark services is dedicated to providing individualized treatment integrating pharmacotherapy, clinical counseling, recovery support and medical services. MedMark, addiction treatment programs deliver medically-supervised services for adults in a variety of modalities and settings. As the largest specialty organization addressing the opioid crisis, we have unlimited opportunities for those looking to make a difference . At MedMark , we believe in delivering a higher level of care to our patients, not just talking about it. We are committed to treating our patients and each other with dignity and respect in a culture that fosters excellence in all that we do. Title: Intern/Trainee Location: Baltimore, MD Schedule: M-F 5:30a-2p, 10a-6p with rotating Saturdays 5:30a-1p Primary Job Function: Substance abuse counselor will be in charge with assisting patients through medically assisting programs and offering techniques for handling opioid addiction. Counselor conducts group sessions and individual sessions to assist with crisis management and coping strategies. Additionally, counselor will evaluate patients’ progress during therapy. Substance abuse counselors may also need to collaborate with doctors, nurses and therapists for patients’ therapy and treatment for best overall outcome. Essential Job Functions: Will perform a full range of clinical counseling services for clients entering a methadone treatment program; perform admission-intake functions and documents as well as case management. Acts as liaison between the client and community services. Participates in team and individual supervision and other staff activities as needed. Qualifications | Education | Certifications: Associates Degree in Counseling. Certification or license is required: Trainee Status letter from the state of Maryland Board of Professional Counselors and Therapists Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off and paid holidays Excellent growth and development opportunities through our counselor career path Rewarding opportunity with the ability to impact individuals’ life What to expect from us: MedMark a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI117479870

Location: Baltimore, Maryland, 21202, United States Job ID: 52935147 Posted: 2020-01-24 Position Title: Physician Assistant (Maryland Spine Center at Mercy) Company Name: Mercy Medical Center Sector: Orthopaedic - PA Entry Level: NO Job Duration: Indefinite Min Education: Master's Degree Min Experience: 1-2 Years Required Travel: None The spine experts at The Maryland Spine Center at Mercy Medical Center in Baltimore are committed to advanced, minimally invasive treatment options for common and complex spine disorders. Medical Director, Dr. Charles Edwards, II, leads a team of nationally recognized spine physicians who are known throughout the Mid-Atlantic region and the United States for expertise in the diagnosis and treatment spine and back problems. Mercy Medical Center has been named one of America's 100 Best Hospitals for Orthopedic Surgery and Spine Surgery. *Offering sign on bonus opportunities, expiring February 28, 2020: One year or less of experience: $5k sign on bonus More than 1 year of experience: $10k sign on bonus Offer a variety of shifts - 5 8's, 4 10's, 3 12's One in 7 rotation of weekend & weekday call. Weekday is phone only, weekend is rounding Requirements: Must possess a Physician Assistant degree from an accredited school. Two years of experience as a practicing PA preferred. Must possess a State of Maryland Physician Assistant License, in good standing. Certification Requirements: CPR PI117473514

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverser (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for more than 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. As part of this acquisition MRAS is re-entering the Maintenance Repair and Overhaul (MRO) market. Summary: The ideal candidate will provide all necessary aircraft nacelle support on pre- and post-contractual administration, management, and Terms & Conditions of assigned aviation related contracts. Also involves definition, management, execution of risk modeling activities and management of warranty claims in support of the contracts/projects as well as development, management, and execution of contract estimating activities in support of tenders and project reviews. Under the direction of the MRO Business Leader the job responsibilities include, but are not limited to, the following: Responsibilities: •Lead and assist on sales campaigns for new contracts and proposals. •Some travel to aviation trade shows and customers around the globe. •Develop your aviation network, and leverage relationships to find new customers for the MRO business. •Responsible for the profitability and customer satisfaction for assigned contracts. •Provide both service agreement, and time and material program management. •Assure timely resolution of customer issues and customer satisfaction for assigned contracts. •Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams. •Function as liaison between internal organizations and customers. •Has a significant contribution in the development of a business plan for the business unit as a whole. •Is involved in discussions with other disciplines about future developments and consequences for the business unit. •Presents to top leadership in the business (SEB, sr. VP). •Works with cross business teams and important business unit clients. •Lead and assist in complex long-term processes and negotiations with important clients. •Lead and assist in generating operating procedures within the Sales and Customer Service areas .Requirements: Bachelor's degree from an accredited university/college and/or equivalent combination of education/experience. Minimum of 5 years of relatable experience in Sales, Customer Contract or Product Management. Recent experience in the aviation industry within MRO is preferred. Desired Characteristics: •Strong oral and written communication skills. •Strong interpersonal and leadership skills. •Demonstrated ability to analyze and resolve problems. •Demonstrated ability to lead programs / projects. •Ability to document, plan, market, and execute. PI117441814

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverser (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Role Responsibilities: •Participate in and provide daily support and coaching to Contact Center associates in a Call Center Operation. •Assist in hiring, discipline, performance reviews, and mentoring of subordinate staff in partnership with Call Center Manager. •Support new hire training, refresher training and associate development coaching. •Contact Center Team Lead will also serve as the Contact Center Trainer/Curriculum Developer. •Will design and develop all Contact Center training material by identifying and describing business processes, process workflows, management feedback and group collaboration. •Will serve as point of contact for other business areas seeking to develop training material in partnership with the Contact Center. •Effectively drive agent development via classroom training sessions, mentorship/coaching, floor supervision, etc. •Manage, maintain and prioritize help desk queues effectively and assign issues to the proper support team member and departments if needed. •Provide responses to internal and external clients via ticketing, chat, email and phone in a timely manner. •Position will require A.M. and P.M. flexibility, along with the potential to work weekend shifts •Provide leadership to the call center and other customer service teams •Coach and mentor call center coordinators when handling or resolving difficult inquiries. .Requirements: •Associates degree or higher is preferred. •5 or more years of experience as a Team Leader/ Supervisor in a technical support, help desk and/or contact center environment. In addition to the leadership experience, the Ideal candidate will have two or more years in a training role with experience training teams, developing curriculum, technical writing and converting workflows to processes. •Excellent PC skills, experience using MS Office suite, MS Outlook and Excel. •Work flexible schedule as business needs require including some weekends and evenings. •Must have experience using database software, Salesforce.com, IFS, SAP, Oracle, etc. Job Specific Competencies: •Customer Service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image. •Sense of Urgency - Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines. •Self-Development - Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities. •Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. •Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. PI117441815

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverser (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Role Summary ST Engineering Aerospace Middle River Aerostructure Systems, LLC. is looking for an experienced metallics buyer to manage dedicated suppliers to achieve the best contractual conditions, pricing, terms & delivery, while also ensuring internal customer satisfaction. In this role you will manage the entire supplier relationship, from RFP through contract award and fulfillment execution. Essential Responsibilities: • Manage the entire life cycle of the supplier relationship which include the following: • Bidder list development, RFQ, bid analysis, down select, negotiations, Deal Review preparation & presentation, Contract award, bid process documentation, PO release and Fulfillment. • Manage supplier OTD & Quality metrics • Status delivery & commitments • Drive MRB documentation between the supplier and internal parties • Drive supplier recovery planning & execution as necessary • Define, present & administer supplier strategy to ensure best overall value is obtained, including consistent delivery to schedule & quality requirements • Manage and lead claim negotiations and special projects as required • Monitor engineering change activity & lead detail overlap process with supplier(s) • Communicate and coordinate activities as required with cross-functional groups including; Planning, Engineering, Quality, Programs, Finance, Legal & Manufacturing • Assist in the continuous development of the Procurement function towards best practices • Advise functional managers regarding approaches, processes and procedures within supply base .Requirements: • Bachelors degree from an accredited university (Supply Chain, Engineering, or Business degree is preferred) • 0-3 years of strategic sourcing experience including RFPs, supplier selection, contract negotiations & management, etc. is highly desirable. Desired Characteristics: • Knowledge in sourcing machined, sheet metal, and/or plastic details • Ability to work in a fast-paced environment • Critical self-thinker and strong problem-solving skills & ability to operate independently • Willingness to travel • Strong Excel skills and other Microsoft Office tools • Familiar with ERP systems (Oracle and/or SAP desired) and SRMs preferred • Effective leadership skills • Aerospace industry experience PI117441816

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverser (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Role Summary/Purpose The Purchasing Assistant will manage dedicated providers according to specific policies Essential Responsibilities In addition, as the Purchasing Assistant, you will: • Execute purchasing arrangements for indirect categories in support of the business strategy and plan • Integrate the project scope and requirements o Develops request for quotations and proposals o Review supplier response o Manage Purchase Orders o and Manages post-award supplier activities • Review pricing, terms and commercial conditions of agreements and manage through the contract life-cycle • Conduct timely reviews with suppliers to measure performance against contractual standards and performance expectations • Develop and maintain long term relationships with suppliers to ensure a high-quality level and reliable source of supplies and information • Work with Sr. Procurement Manager, Indirect to review category spend and monitor all key indicators related to assigned categories • Delivers savings and cost-avoidance results and provides actionable insight supporting strategic initiatives • Actively manage diverse and complex procurement and ERP systems • Must have excellent interpersonal skills, analytical, detail-oriented and organized • Strong capability to manage multiple priorities in a fast-paced environment • Perform other duties, tasks and responsibilities as assigned and work independently .Requirements: • High School Diploma/GED equivalent • Minimum of 3 years of experience with procurement and purchasing. Desired Characteristics • 5+ years of experience with procurement or purchasing • Excellent communication, analytical and presenting skills • Experience developing and deploying a category strategy • Attention to detail PI117441817

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverser (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for more than 90 years. In 2019, MRAS was acquired by ST Engineering North America becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. As part of this acquisition MRAS is re-entering the Maintenance, Repair and Overhaul (MRO) market. Summary: The Lead MRO Engineer will support the MRO business, technical service requirements, tooling and procedures for MRAS MRO work scopes. The Lead MRO Engineer will be responsible for setting up MRO related technical procedures and generating or overseeing repair development and approval. The Lead MRO Engineer will utilize his/her understanding and experience to support business objectives and effect short-term and long-term MRAS Nacelle business goals. Essential Responsibilities: As the Lead MRO Engineer, you will: • Work with internal team, partners and suppliers to resolve issues and support our customers • Support investigations for any issues related to MRAS repaired hardware and may interface and report to customers, partners and regulatory agencies as needed • Provide thorough, timely, and quality responses to customer inquiries, and support the quotation process • Support and sometimes prepare presentations and conduct meetings regarding MRO related issues, plans and opportunities to management and customers • Work with airlines, other overhaul shops, suppliers, and partners to gather field data to find MRO opportunities • Provide ground support equipment and product maintenance and planning services which may include work away from station MRO work • Develop schedules and workaround plans, with the internal team and customer to maintain project cost & schedule requirements • Support the business as needed as issues arise during inhouse or work away from station MRO work .Requirements: • Bachelor of Science in Mechanical or Aerospace Engineering, from an accredited college or university or equivalent Aviation MRO work experience • A minimum of 5 years of experience in an engineering or technical customer support position Desired Characteristics: • 5+ years of experience in aviation related engineering and/or technical customer support experience is preferred. • Aviation MRO Experience is preferred • Ability to guide and influence others • In-depth understanding of nacelle hardware and engineering technology and tools • Excellent written and oral communication skills • Strong interpersonal and leadership skills • Ability to work in a cross-functional global matrix environment • Strong problem solving, negotiating, and conflict resolution skills • Ability to work independently or as part of a team within a dynamic environment • Ability to organize, prioritize, and achieve milestones and deliverables PM19 MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. PI117441818

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverses (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. R ole Summary: ST Engineering Aerospace Middle River Aerostructure Systems, LLC. is looking for an experienced commodity buyer to manage dedicated suppliers to achieve the best contractual conditions, pricing, terms & delivery, while also ensuring internal customer satisfaction. In this role you will manage the entire supplier relationship, from RFP through contract award and fulfillment execution. Essential Responsibilities: As the Lead Commodity Management Specialist, you will manage the entire life cycle of the supplier relationship which include the following: •Bidder list development, RFQ, bid analysis, down select, negotiations, Deal Review preparation & presentation, Contract award, bid process documentation, PO release and Fulfillment. •Manage source-controlled commodities. •OTD & Quality metrics. •Delivery status & commitments. •Drive MRB documentation between the supplier and internal parties. •recovery planning & execution. •Define, present & administer supplier strategy to ensure best overall value is obtained, including consistent delivery to schedule & quality requirements. •Lead negotiations ranging from Long Term Agreements to individual Purchase Orders. •Negotiate terms and conditions, ensuring proper Sourcing and Legal approvals are obtained. •Manage and lead claim negotiations and special projects as required. •Monitor engineering change activity & ensure any supplier impacts that could affect the timely support of production & program cost targets is considered & properly vetted prior to acceptance of the change, such as: contract terms; price; inventory; WIP; capability; capacity; and lead times. •Negotiate the best commercial and technical package for procurement requirements, incorporating cost-out, value-add and simplification opportunities from the supply base •Communicate and coordinate activities as required cross-functionally, including Planning, Engineering, Quality, Programs, Finance, Legal and Manufacturing. •Presents to senior leaders in specific purchasing space and on cross functional teams on how purchasing contributes to overall strategy. •Assists in the continuous development of the Procurement function towards best practices. •Advise Functional managers or other Functions regarding approaches, processes and procedures within supply base. •Has a role as a project leader of medium sized projects or is a major contributor to bigger project(s). .Requirements: Bachelors degree from an accredited university (Supply Chain, Contracts or Business degree is preferred), •Min. 5 years of experience in Commodity Management, Sourcing, Supply-chain, Procurement or Contracts. •Strategic sourcing experience including RFPs, supplier selection, contract negotiations & management, etc. •Knowledge in sourcing machined, sheet metal, and composites details. Desired Characteristics: •Contracts experience and expertise. •Experience with source-controlled products. •Willingness to travel. •Ability to work in a fast-paced environment. •Critical self-thinker and strong problem-solving skills & ability to operate independently. •Strong Excel skills and other Microsoft Office tools. •Familiar with ERP systems (Oracle and/or SAP desired) and SRMs. •Strong communication and negotiation skills. •Lean manufacturing experience. •Effective leadership skills. •Aerospace industry experience preferred. •Strong Project Management experience preferred. PM19 PI117441819

Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverses (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Procurement Buyer Role Summary/Purpose The Procurement Buyer will negotiate with dedicated indirect providers according to specific policies to achieve the best contractual conditions while also ensuring internal customer satisfaction. This role requires a strong foundation of function skills and knowledge of relevant purchasing and sourcing concepts. Under the direction of the Senior Indirect Sourcing Manager the job responsibilities include, but are not limited to, the following: Essential Responsibilities In addition, as the Procurement Buyer, you will: Execute purchasing arrangements for indirect categories in support of the business strategy and plan Identify suppliers and arrange optimal contracts in terms of pricing, quality, timing and supply availability over the term of the contract Develop request for quotations and proposals, analyze supplier response, negotiate, award contracts, and manage post-award supplier activities Negotiate pricing, terms and commercial conditions of agreements and manage through the contract life-cycle. Conduct timely reviews with suppliers to measure performance against contractual standards and performance expectations Develop and maintain long term relationships with suppliers to ensure a high-quality level and reliable source of supplies and information Work with Senior Indirect Sourcing Manager to review category spend to develop strategies and monitor all key indicators related to assigned categories Review spend and industry trends frequently Ensure appropriate strategies are in place for optimizing sourcing and negotiation results Delivers savings and cost-avoidance results and provides actionable insight supporting strategic initiatives Provide category expertise to internal stakeholders and serve as a liaison to operational functions for assigned categories to ensure compliance with policies and programs in alignment with the overall procurement strategy Collaborate with Legal and Finance to align on legal and commercial contract terms Initiate cross-functional strategic sourcing teams to address specific opportunities Perform other duties, tasks and responsibilities as assigned and work independently Bachelors Degree in supply chain management, business, finance or related field from an accredited university or college A minimum of 3-5-years of experience with indirect procurement, procurement, strategic sourcing, purchasing, or consulting (Including experience with procurement systems and software) Desired Characteristics Experience developing and deploying a category strategy Strong analytical ability to engage and actively manage diverse and complex procurement and ERP systems Excellent interpersonal skills, highly analytical, detail-oriented and organized Strong capability to manage multiple priorities in a fast-paced environment Attention to detail with clear ability to see the bigger picture PI117441820

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverses (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Summary: Engineering Project Manager (EPM) for Middle River Aerostructures Systems Sustaining Programs (CF6, PW4168, CF34-10E, 747-8). Drives initiatives to improve the effectiveness of the Engineering function and interfaces with other functions to provide effective coordination of metrics, dashboards, functional processes, and cross-functional initiative coordination. Essential Responsibilities : As Engineering Program Manager, you will: • Responsible for developing and managing cross functional, technology led, or product focused programs. • Manages budgets and interfaces with; partners, contractors, suppliers, customers and internal functions. • Manages program resource and budget allocation/integration. • Manages schedule budget, and tollgate process. • Engineering lead and focal for MRAS Sustaining Programs (CF6, PW4168, CF34-10E, 747-8). • Responsible for the planning and execution of all Engineering deliverables to support; qualification, certification, and production of Nacelle hardware to agreed; technical specifications, schedule, and budget. • Develops, maintains, and communicates; priorities and executable plans for a diverse domestic and global team to support internal business and Customer requirements. • Supports monthly Engineering Operations reviews with; variance assessments, corrective action, updated Forecast (budget and resource), key risks/abatements, and help needed. • Manage an integrated master schedule (IMS) with inputs from the team and provide assessment of multiple critical path(s). • Develop action plans with guidance to respond to issues/problems. .Requirements: • Bachelor's degree from an accredited university or college. • Minimum of 5 years of related Engineering experience. Desired Characteristics : • Strong oral and written communication skills. • Strong interpersonal and leadership skills. • Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. • Ability to coordinate several projects simultaneously. • Effective problem identification and solution skills. • Proven analytical and organizational ability. • Project Management Institute PMP certification desired. MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. PM19 PI117441821

Description: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reverses (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Marylands Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres where the company and its predecessors have designed, built and equipped civil and military aircraft for nearly 90 years. In 2019, MRAS was acquired by VT Systems, the U.S. affiliate of Singapore-based ST Engineering becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Senior Design Engineer Summary: In this role, you will lead the establishment of expertise in designing and integrating Nacelle systems, particularly Engine Build Up (EBU). The EBU links the engine to the airframe via hydraulic, pneumatic, fuel, electrical, fire detection, and anti-ice valve systems. Senior Design Engineer Essential Responsibilities • Provide leadership and technical direction to ensure that EBU systems and components meet technical and program requirements in accordance with business standards, practices, and procedures. • Serve as the subject matter expert for the design and analysis for all system components, including ducts, tubes, brackets, valves, harnesses, etc. • Define and develop product processes related to design, analysis, test, materials, manufacture, quality and/or productivity. • Lead technical team in performing Root Cause and Corrective Action investigations on events occurring in fleet of fielded hardware. • Effectively communicate with the engineering program manager to: o Identify need for technical and program reviews within the organization. o Formulate and implement plans to achieve technical and program requirements. o Develop action plans to anticipate and respond to problems. • Participate in technical reviews and provide counsel to team on design practices and standards. • Review and approve engineering change packages, including part definition and change substantiation. • Provide technical inputs to cost out projects and associated reviews. .Requirements: Senior Design Engineer Qualifications/Requirements: Bachelor of Science in Engineering from an accredited university or college with 5-8 years experience in an engineering position related to the design of hydraulic, pneumatic, fuel, electrical, fire detection systems, and/or valve systems. Senior Design Engineer Desired Characteristics: • Strong oral and written communication skills • Strong interpersonal and leadership skills • Ability to influence others and lead small teams • Lead initiatives of moderate scope and impact • Ability to coordinate several projects simultaneously • Effective problem identification and solution skills • Proven analytical and organizational ability MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. PM19 PI117441822

US-MD-Baltimore Job ID: 2020-9667 Category: Sales Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success, based on business needs Qualifications It would really make us SMILE if you have... Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience Weekend availability How we make you SMILE... Competitive compensation starting from $18 per hour based upon sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do we celebrate your team members? Link here. PI117434100

US-MD-Baltimore Job ID: 2020-9666 Category: Dental Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Use cutting edge technology to create a 3D scan of customer's teeth for our Licensed Dental Professionals to review Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success Qualifications It would really make us SMILE if you have... Dental Assisting Certificate and/or 1+ year of hands on dental experience required Experience taking impressions or using digital intraoral scanning equipment Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience How we make you SMILE... Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do we celebrate your team members? Link here. PI117435218