Description: Job Title: Onsite Association Manager (High-Rise/Mid-Rise Specific) Position Purpose: The Onsite Association Manager has the complete oversight of the day-to-day operation of a single luxury condominium community (typically high-rise). The Onsite Association Manager oversees the operation, maintenance, management, cleaning, sanitation, renewal, replacement, care and upkeep of the Common Areas as described in the communities association legal documents. Dedicated solely to this one community, the Onsite Association Manager enforces compliance with the Rules and Regulations relative to the operation, use and occupancy of the property while maintaining a cordial relationship with owners, tenants, contractors, vendors and employees. Expectation is that the Onsite Association Manager holds regular office hours, Monday through Friday, typically 9:00 a.m. to 5:00 p.m. However, flexibility is key to meet the needs of residents, visitors, contractors, vendors and other Association employees. The Onsite Association Manager will work with other onsite staff and contractors to ensure that all emergencies are addressed in a timely manner which may require some work after normal business hours. However, there is sufficient corporate support to always assist the Onsite Manager in any work required. Though a direct employee of CMA, the Onsite Association Manager works directly under the supervision and direction of the Board as a whole via Board vote. Major Tasks, Responsibilities and Key Accountabilities: • Produce monthly managers report and agenda for the Board meetings. The board packet must be distributed at least 48 hours prior to the Board meeting. • Manage a monthly Action Item list and produce a weekly report providing updates on all progress made on not only the items on the list but issues that arise throughout each week. • Attend all meetings of the Board of Directors, including all scheduled meetings and hearings. • Be highly knowledgeable about governing documents and board policies and procedures. • Perform other administrative and management duties as requested by managing agent and/or the board of directors. • Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports. Manage all aspects of the financial process for the Association including annual budget preparation to approval and processing of all Association invoices. • Handle all owner and resident requests for common element or association services. • Inspect property for services needed and then organize plan of work and schedule repairs with contractor or maintenance staff. Evaluate work performed by contractors per specified agreements. • Maintain maintenance work order system and tracking. • Inspect property for covenant/declaration violations and then prepare and send written notification of violations to homeowners. • Manage the contractor and visitor check-in book and community room rental forms. Make sure processes are being followed by all staff members. • Supervise or manage the amenities reservations and move in and outs from the building. • Maintain individual owner files and obtain copies of leases from non-resident owners. • Maintain on-site association administrative files. • Coordinate mailings and notice distribution when needed. • Communicate orally and in writing with owners, residents, volunteer leaders, and contractors. • Maintain a positive, cordial, business-like relationship with owners, residents and contractors. • Serve as liaison to the Board of Directors and the Associations Attorney. • Work independently with little to no supervision when necessary. • Work cooperatively and manage association staff members (concierge, maintenance personnel, etc.) .Requirements: Active Community Association Management License or Georgia Salesperson License PI114582462
Oct 16, 2019
Description: Job Title: Onsite Association Manager (High-Rise/Mid-Rise Specific) Position Purpose: The Onsite Association Manager has the complete oversight of the day-to-day operation of a single luxury condominium community (typically high-rise). The Onsite Association Manager oversees the operation, maintenance, management, cleaning, sanitation, renewal, replacement, care and upkeep of the Common Areas as described in the communities association legal documents. Dedicated solely to this one community, the Onsite Association Manager enforces compliance with the Rules and Regulations relative to the operation, use and occupancy of the property while maintaining a cordial relationship with owners, tenants, contractors, vendors and employees. Expectation is that the Onsite Association Manager holds regular office hours, Monday through Friday, typically 9:00 a.m. to 5:00 p.m. However, flexibility is key to meet the needs of residents, visitors, contractors, vendors and other Association employees. The Onsite Association Manager will work with other onsite staff and contractors to ensure that all emergencies are addressed in a timely manner which may require some work after normal business hours. However, there is sufficient corporate support to always assist the Onsite Manager in any work required. Though a direct employee of CMA, the Onsite Association Manager works directly under the supervision and direction of the Board as a whole via Board vote. Major Tasks, Responsibilities and Key Accountabilities: • Produce monthly managers report and agenda for the Board meetings. The board packet must be distributed at least 48 hours prior to the Board meeting. • Manage a monthly Action Item list and produce a weekly report providing updates on all progress made on not only the items on the list but issues that arise throughout each week. • Attend all meetings of the Board of Directors, including all scheduled meetings and hearings. • Be highly knowledgeable about governing documents and board policies and procedures. • Perform other administrative and management duties as requested by managing agent and/or the board of directors. • Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports. Manage all aspects of the financial process for the Association including annual budget preparation to approval and processing of all Association invoices. • Handle all owner and resident requests for common element or association services. • Inspect property for services needed and then organize plan of work and schedule repairs with contractor or maintenance staff. Evaluate work performed by contractors per specified agreements. • Maintain maintenance work order system and tracking. • Inspect property for covenant/declaration violations and then prepare and send written notification of violations to homeowners. • Manage the contractor and visitor check-in book and community room rental forms. Make sure processes are being followed by all staff members. • Supervise or manage the amenities reservations and move in and outs from the building. • Maintain individual owner files and obtain copies of leases from non-resident owners. • Maintain on-site association administrative files. • Coordinate mailings and notice distribution when needed. • Communicate orally and in writing with owners, residents, volunteer leaders, and contractors. • Maintain a positive, cordial, business-like relationship with owners, residents and contractors. • Serve as liaison to the Board of Directors and the Associations Attorney. • Work independently with little to no supervision when necessary. • Work cooperatively and manage association staff members (concierge, maintenance personnel, etc.) .Requirements: Active Community Association Management License or Georgia Salesperson License PI114582462
Finance • Atlanta, Georgia Summary: Reconcile complex fiduciary balance sheet accounts to the General Ledger. Identify and resolve all reconciliation discrepancies. Prepare and record monthly closing, recurring and adjusting entries. Assist with monthly and quarterly closing requirements, and year end audit requirements. Responsibilities: Maintain fixed asset subsidiary ledger along with supporting depreciation and amortization schedules. Maintain capital lease schedules along with supporting amortization schedules (over 50 capital leases). Maintain equipment rental and maintenance accrual spreadsheets. Perform financial statement analysis, identify significant operations/financial variances and determine reason for variances. Prepare special projects as assigned by Controller along with proper conclusions and recommendations. Assist in Sarbanes-Oxley Compliance. Perform other related duties as assigned or requested. Qualifications: Four-year business degree with Accounting or Finance major 3 to 6 years of general accounting experience Excellent computer skills Proficiency with Excel (VLOOKUP, pivot tables) Great plains software a plus, but not required Good written and oral communication skills CPA a plus, but not required Self-Motivated We Offer: Comprehensive Employee benefits that include full health, dental , vision and life insurance as well as a 401-K Plan with company matching Employee Stock Purchase Plan giving you 15% money by allowing you to buy ARC stock on the NYSE at 15% BELOW street value Management team that supports you and want to see you be successful Culture of caring for our employees To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM18 PI114580591
Oct 16, 2019
Finance • Atlanta, Georgia Summary: Reconcile complex fiduciary balance sheet accounts to the General Ledger. Identify and resolve all reconciliation discrepancies. Prepare and record monthly closing, recurring and adjusting entries. Assist with monthly and quarterly closing requirements, and year end audit requirements. Responsibilities: Maintain fixed asset subsidiary ledger along with supporting depreciation and amortization schedules. Maintain capital lease schedules along with supporting amortization schedules (over 50 capital leases). Maintain equipment rental and maintenance accrual spreadsheets. Perform financial statement analysis, identify significant operations/financial variances and determine reason for variances. Prepare special projects as assigned by Controller along with proper conclusions and recommendations. Assist in Sarbanes-Oxley Compliance. Perform other related duties as assigned or requested. Qualifications: Four-year business degree with Accounting or Finance major 3 to 6 years of general accounting experience Excellent computer skills Proficiency with Excel (VLOOKUP, pivot tables) Great plains software a plus, but not required Good written and oral communication skills CPA a plus, but not required Self-Motivated We Offer: Comprehensive Employee benefits that include full health, dental , vision and life insurance as well as a 401-K Plan with company matching Employee Stock Purchase Plan giving you 15% money by allowing you to buy ARC stock on the NYSE at 15% BELOW street value Management team that supports you and want to see you be successful Culture of caring for our employees To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM18 PI114580591
Location: US-GA-Atlanta Job ID: 2019-0022 # of Positions Type: 1 Experience: 7 Category: Communications/Media/Public Relations - Communications Specialist External Description Sr. Communications Specialist The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 62,000 pilots at 35 U.S. and Canadian airlines) seeks an experienced Sr. Communications Specialist for our office in Atlanta, Georgia. This position provides communications support to the more than 14,400 member pilots of the Delta MEC and occasionally contributes to Association-wide communication initiatives. S/he will apply his or her skills toward the advancement of the Delta MEC's collective bargaining goals and other communications initiatives and work with leaders of the MEC, providing professional support in all areas of communications. For the ALPA-wide focus, s/he will occasionally assist the ALPA Communications Department in executing programs and campaigns to advance the interests of all members of the Association and of the piloting profession, integrating the flow of information on national issues and projects to the Delta MEC's communications, as appropriate. The Sr. Communications Specialist provides strategic and tactical communications support for the Delta MEC's pilot leaders to build effective communications plans and provide professional support in all areas of pilots' day-to-day communication operations. S/he provides leadership and strategic counsel in helping pilot groups determine the proper development, packaging, placement, and timing of communications that advance their goals; leads campaigns throughout all phases of a project, from external message development, advertising, and media relations to idea development and execution across Communications' department teams and MEC committees; executes programs and campaigns to support collective bargaining and advocacy priorities for pilot group; and, handles general communications, including media relations, social media, community/stakeholder relations, and other outreach support. Overall, s/he will provide strategic communications counsel, exercise leadership and initiative, influence the decision-making process, and ensure that project benchmarks and deadlines are met. S/he must exhibit excellent writing, problem-solving, consensus-building, and interpersonal skills to establish credibility with pilot leaders and ALPA's professional staff and be a skilled media and social media tactician, able to take complex issues and transform them into clear communications for multiple audiences to increase audience reach and engagement. Interested applicants are requested to submit online portfolio link(s) showing previous work. Local, national, and international travel: 10 - 20%. Minorities, veterans, and people with disabilities are encouraged to apply. Minimum Requirements: Bachelor's degree in relevant area, e.g., Communications, English, Journalism, Marketing, Public Relations, or related field, from an accredited college or university is required, master's degree or completion of post-graduate courses preferred; or, the equivalent combination of education and practical experience. Minimum of seven (7) years of experience in a communications role at ALPA or in an equivalent advocacy and/or communications position elsewhere required. Aviation and/or labor union experience strongly preferred. Excellent interpersonal and communication skills, oral and written, for effective interaction with internal staff, external contacts, and pilots. Attention to detail when reviewing and editing written materials required. Skilled earned media and social media tactician, with the ability to cut through acronyms and jargon, transforming complex issues into clear communications for multiple audiences. Sufficient content creation and web design experience to act as an internal account manager. Must possess excellent time management skills; be able to work independently in a fast-paced, multi-tasking environment; and, transition easily between projects. An in-depth knowledge of ALPA policy, procedures, governance structure, and functions of all committees strongly preferred. Ability to effectively interpret and disseminate complex information about aviation safety and security, labor contracts and collective bargaining, and communicate for public understanding strongly preferred. Possesses the professional demeanor necessary to address issues of a complex nature, to establish credibility in contentious circumstances, and to positively affect members, the media, and other audiences. Track record in developing, executing, and evolving comprehensive and proactive communications plans, as well as specific programs and campaigns. Must be a self-starter with professional maturity and sound judgment, capable of independent decision-making. Software: Microsoft Word, Excel, and PowerPoint required; Adobe Creative Suite (Photoshop, Illustrator, and InDesign) and Adobe Dreamweaver desirable. Sitecore, Evoq, and/or HTML a plus. Photography, video, and basic graphic design skills strongly preferred. A/V editing a plus. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) Relocation not provided. PM19 PI114575175
Oct 16, 2019
Location: US-GA-Atlanta Job ID: 2019-0022 # of Positions Type: 1 Experience: 7 Category: Communications/Media/Public Relations - Communications Specialist External Description Sr. Communications Specialist The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 62,000 pilots at 35 U.S. and Canadian airlines) seeks an experienced Sr. Communications Specialist for our office in Atlanta, Georgia. This position provides communications support to the more than 14,400 member pilots of the Delta MEC and occasionally contributes to Association-wide communication initiatives. S/he will apply his or her skills toward the advancement of the Delta MEC's collective bargaining goals and other communications initiatives and work with leaders of the MEC, providing professional support in all areas of communications. For the ALPA-wide focus, s/he will occasionally assist the ALPA Communications Department in executing programs and campaigns to advance the interests of all members of the Association and of the piloting profession, integrating the flow of information on national issues and projects to the Delta MEC's communications, as appropriate. The Sr. Communications Specialist provides strategic and tactical communications support for the Delta MEC's pilot leaders to build effective communications plans and provide professional support in all areas of pilots' day-to-day communication operations. S/he provides leadership and strategic counsel in helping pilot groups determine the proper development, packaging, placement, and timing of communications that advance their goals; leads campaigns throughout all phases of a project, from external message development, advertising, and media relations to idea development and execution across Communications' department teams and MEC committees; executes programs and campaigns to support collective bargaining and advocacy priorities for pilot group; and, handles general communications, including media relations, social media, community/stakeholder relations, and other outreach support. Overall, s/he will provide strategic communications counsel, exercise leadership and initiative, influence the decision-making process, and ensure that project benchmarks and deadlines are met. S/he must exhibit excellent writing, problem-solving, consensus-building, and interpersonal skills to establish credibility with pilot leaders and ALPA's professional staff and be a skilled media and social media tactician, able to take complex issues and transform them into clear communications for multiple audiences to increase audience reach and engagement. Interested applicants are requested to submit online portfolio link(s) showing previous work. Local, national, and international travel: 10 - 20%. Minorities, veterans, and people with disabilities are encouraged to apply. Minimum Requirements: Bachelor's degree in relevant area, e.g., Communications, English, Journalism, Marketing, Public Relations, or related field, from an accredited college or university is required, master's degree or completion of post-graduate courses preferred; or, the equivalent combination of education and practical experience. Minimum of seven (7) years of experience in a communications role at ALPA or in an equivalent advocacy and/or communications position elsewhere required. Aviation and/or labor union experience strongly preferred. Excellent interpersonal and communication skills, oral and written, for effective interaction with internal staff, external contacts, and pilots. Attention to detail when reviewing and editing written materials required. Skilled earned media and social media tactician, with the ability to cut through acronyms and jargon, transforming complex issues into clear communications for multiple audiences. Sufficient content creation and web design experience to act as an internal account manager. Must possess excellent time management skills; be able to work independently in a fast-paced, multi-tasking environment; and, transition easily between projects. An in-depth knowledge of ALPA policy, procedures, governance structure, and functions of all committees strongly preferred. Ability to effectively interpret and disseminate complex information about aviation safety and security, labor contracts and collective bargaining, and communicate for public understanding strongly preferred. Possesses the professional demeanor necessary to address issues of a complex nature, to establish credibility in contentious circumstances, and to positively affect members, the media, and other audiences. Track record in developing, executing, and evolving comprehensive and proactive communications plans, as well as specific programs and campaigns. Must be a self-starter with professional maturity and sound judgment, capable of independent decision-making. Software: Microsoft Word, Excel, and PowerPoint required; Adobe Creative Suite (Photoshop, Illustrator, and InDesign) and Adobe Dreamweaver desirable. Sitecore, Evoq, and/or HTML a plus. Photography, video, and basic graphic design skills strongly preferred. A/V editing a plus. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office and the local metropolitan area, determine what others have said or written, and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). Also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) Relocation not provided. PM19 PI114575175
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Human Resources Job Id: 270932 Brand: NAPA Auto Parts Location: Atlanta, GA Major Market: GA – Atlanta Date Posted: October 14, 2019 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time! NAPA's culture is a place where "no 2 days are the same" and we are driven by finding the fix no matter what situation! We must ensure that that we have the right talent in place at our beautiful Atlanta, GA headquarters to offer fantastic support to all. To do this, we are looking for a wonderful talent to join our NAPA (Automotive Parts Group) team as a Senior Compensation Analyst to support not only our Headquarters Teams, but also all our NAPA field locations. This is an amazing opportunity for the right person and will report directly to a very supportive Director of Compensation! The Role: Do you like to provide compensation analysis and support for employees? How about planning, developing, and implementing new and revised compensation programs to attract, retain, and motivate employees? If your answer is yes, then this is the perfect role for you! You will develop and analyze reports related to all forms of employee compensation, demographics, turnover, and other HR related areas and then use this data to recommend a course of action. You will provide support for headquarters and in NAPA field locations for base pay, short term incentives, the performance management process, and the administration of the annual merit increases. This is the right opportunity for you if: Enjoy a culture where "No 2 days are the Same" Love all things compensation and data/solutions are exciting to you Building and analyzing reports are easy for you Are able to work across many departments (field locations & headquarters team) Enjoy finding a better way to do things and awesome solutions! What you'll be doing: Ensure the Automotive Parts Group programs are consistently administered in compliance with company policies, internal controls and government regulations. Manages all market pricing activities using Market Pay, develops recommended salary ranges for new hires and promotions, and communicates the recommendation with the hiring manager and/or HR Managers. Interprets, researches, resolves compensation issues and advises HR Managers/Directors on compensation policies. Responsible for modeling and cost analysis related to updates to pay ranges including hourly pay progressions scales. Analyzes competitiveness of pay ranges/rates to market data and local conditions. Provides recommendations related to minimum wage increases. Manages and provides support for the annual salary planning, performance management, and goal-setting processes within the TalentQuest tool. Collaborates with systems administration to ensure data feeds are accurate, trains employees and field administrators on system functionality, and participates in future functionality development efforts as needed. Serves as administrator for the automated pay progressions in PeopleSoft. Monitors for rates that are outside of the standard and partners with local HR to resolve. Troubleshoots system issues and works with the ESC and Payroll teams when necessary to resolve issues. Partner in the design, development and implementation of automated solutions around compensation processes. Serve as subject matter expert for the compensation function. Design training and job aides to educate local HR on new compensation policies and procedures. Assists with the review of bonus plans and the development of recommended changes to plans which may include targets, metrics, etc. Provide support with the cost analysis of any recommended changes. Responsible for the creation and electronic distribution of bonus templates for headquarters employees. Tracks new hires, promotions, transfers, and terminations and sends updated plans as required. Completes the initial calculation of annual bonus payments based on financial results. Partners with Finance to obtain approval and with Payroll for processing of payments. Maintains official copies of all field bonus templates. Revises templates as necessary based on plan changes. Communicates with the field on all updates to the templates. Ensures latest templates are available on company intranet site. Partner with the Employee Service Center to request and modify job codes. What you'll need: 4 -7 years' experience working as a Compensation Analyst Bachelor's Degree, or equivalent experience, required. Demonstrated success in working with clients to define compensation need, generating result, and delivering solution. Previous experience with online market pricing tool. Excellent HRIS (preferably PeopleSoft) skills, particularly with queries Expert excel skills required and must be proficient with other MS Office Products: Word, PowerPoint, and Outlook. Direct experience with analyzing large, complex data sets and interacting with relational databases. Ability to develop recommendations to management levels. Adaptable, resourceful and able to work in fast moving environment. Excellent verbal, written communication skills and strong attention to details. Ability to deal with multiple issues simultaneously with a sense of urgency and to work effectively in ambiguous situations while maintaining a positive attitude Ability to work independently with minimal direction/supervision. Must maintain confidentiality, discretion, and integrity Work performed in a typical office environment and no travel is anticipated Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are a fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com. We would love for you to follow/stay engaged with us to see all the great/fun things we are doing around here! Twitter: @NAPA Careers Facebook: NAPA Careers Instagram: NAPA Auto Jobs Linkedin: NAPA Auto Parts 270932 GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons PI114559558
Oct 16, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Human Resources Job Id: 270932 Brand: NAPA Auto Parts Location: Atlanta, GA Major Market: GA – Atlanta Date Posted: October 14, 2019 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time! NAPA's culture is a place where "no 2 days are the same" and we are driven by finding the fix no matter what situation! We must ensure that that we have the right talent in place at our beautiful Atlanta, GA headquarters to offer fantastic support to all. To do this, we are looking for a wonderful talent to join our NAPA (Automotive Parts Group) team as a Senior Compensation Analyst to support not only our Headquarters Teams, but also all our NAPA field locations. This is an amazing opportunity for the right person and will report directly to a very supportive Director of Compensation! The Role: Do you like to provide compensation analysis and support for employees? How about planning, developing, and implementing new and revised compensation programs to attract, retain, and motivate employees? If your answer is yes, then this is the perfect role for you! You will develop and analyze reports related to all forms of employee compensation, demographics, turnover, and other HR related areas and then use this data to recommend a course of action. You will provide support for headquarters and in NAPA field locations for base pay, short term incentives, the performance management process, and the administration of the annual merit increases. This is the right opportunity for you if: Enjoy a culture where "No 2 days are the Same" Love all things compensation and data/solutions are exciting to you Building and analyzing reports are easy for you Are able to work across many departments (field locations & headquarters team) Enjoy finding a better way to do things and awesome solutions! What you'll be doing: Ensure the Automotive Parts Group programs are consistently administered in compliance with company policies, internal controls and government regulations. Manages all market pricing activities using Market Pay, develops recommended salary ranges for new hires and promotions, and communicates the recommendation with the hiring manager and/or HR Managers. Interprets, researches, resolves compensation issues and advises HR Managers/Directors on compensation policies. Responsible for modeling and cost analysis related to updates to pay ranges including hourly pay progressions scales. Analyzes competitiveness of pay ranges/rates to market data and local conditions. Provides recommendations related to minimum wage increases. Manages and provides support for the annual salary planning, performance management, and goal-setting processes within the TalentQuest tool. Collaborates with systems administration to ensure data feeds are accurate, trains employees and field administrators on system functionality, and participates in future functionality development efforts as needed. Serves as administrator for the automated pay progressions in PeopleSoft. Monitors for rates that are outside of the standard and partners with local HR to resolve. Troubleshoots system issues and works with the ESC and Payroll teams when necessary to resolve issues. Partner in the design, development and implementation of automated solutions around compensation processes. Serve as subject matter expert for the compensation function. Design training and job aides to educate local HR on new compensation policies and procedures. Assists with the review of bonus plans and the development of recommended changes to plans which may include targets, metrics, etc. Provide support with the cost analysis of any recommended changes. Responsible for the creation and electronic distribution of bonus templates for headquarters employees. Tracks new hires, promotions, transfers, and terminations and sends updated plans as required. Completes the initial calculation of annual bonus payments based on financial results. Partners with Finance to obtain approval and with Payroll for processing of payments. Maintains official copies of all field bonus templates. Revises templates as necessary based on plan changes. Communicates with the field on all updates to the templates. Ensures latest templates are available on company intranet site. Partner with the Employee Service Center to request and modify job codes. What you'll need: 4 -7 years' experience working as a Compensation Analyst Bachelor's Degree, or equivalent experience, required. Demonstrated success in working with clients to define compensation need, generating result, and delivering solution. Previous experience with online market pricing tool. Excellent HRIS (preferably PeopleSoft) skills, particularly with queries Expert excel skills required and must be proficient with other MS Office Products: Word, PowerPoint, and Outlook. Direct experience with analyzing large, complex data sets and interacting with relational databases. Ability to develop recommendations to management levels. Adaptable, resourceful and able to work in fast moving environment. Excellent verbal, written communication skills and strong attention to details. Ability to deal with multiple issues simultaneously with a sense of urgency and to work effectively in ambiguous situations while maintaining a positive attitude Ability to work independently with minimal direction/supervision. Must maintain confidentiality, discretion, and integrity Work performed in a typical office environment and no travel is anticipated Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are a fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com. We would love for you to follow/stay engaged with us to see all the great/fun things we are doing around here! Twitter: @NAPA Careers Facebook: NAPA Careers Instagram: NAPA Auto Jobs Linkedin: NAPA Auto Parts 270932 GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons PI114559558
InComm US-GA-Atlanta Type Full-Time Overview Leveraging deep integrations into retailers' point-of-sale systems, InComm is revolutionizing the commerce experience through innovative payments technology. InComm leverages end to end solutions to bring branded activatable products to retailers both in store and digitally. Our process includes everything from card printing, inventory management and forecast analytics, to the development and integration of activation technology in point of sale machines world-wide. From there we leverage our backend platform as a service technology to drive product activation to the tune of several thousand card activations every second. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. InComm is headquartered in Atlanta, GA with a presence in over 30 countries, an organization of approximately 3,000 employees, several hundred international technical patents, and a network that includes over 600,000 points of retail distribution. With innovation as our number 1 company value, our speed to market for new products and services is accelerating rapidly and quickly positioning InComm as a global leader in fintech innovation. Learn more at www.incomm.com or connect with us on Twitter , Facebook , LinkedIn , or Our Blog . Inside InComm from InComm on Vimeo . Responsibilities The Level II Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This role will require a strong working knowledge and experience in supporting and managing Apple workstations. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level, and/or resolving requests or incidents via phone and remote support tools. Strategy & Planning Evaluate documented resolutions and analyze trends for ways to prevent recurring issues. Alert management to emerging trends in incidents. Acquisition & Deployment Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to change management best practices. Operational Management Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Participate in the primary/secondary on call rotation. Act as an escalation point for advanced or difficult help requests. Build rapport with service desk customers. Escalate incidents with accurate documentation to suitable technician or vendor, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Install antivirus software and ensure virus definitions are up to date. Test fixes to ensure problem has been adequately resolved. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase and training as needed. Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Qualifications Formal Education & Certification College diploma or university degree in the field of computer science and/or 6 years equivalent work experience. Certification in ITIL Foundation, A+, Network+, and/or Microsoft Certified Professional. Apple Certified Mac Technician (must be active, similar certifications are accepted) Knowle dge & Experience Knowledge of computer hardware, including Apple and Lenovo systems. Experience with desktop and server operating systems, including Windows 10, Mac OSX, iOS, and Android. Extensive application support experience with Office365, Azure, Microsoft Office, Adobe Creative Cloud, McAfee, Active Directory, Bomgar, Virtualization, Multi Factor Authentication tools, and ServiceNow. Working knowledge of a range of diagnostic utilities. Familiarity with the fundamental principles of ITIL. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English, additional language skills preferred. Personal Attributes Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly, and technical language. Ability to operate in a fast moving and dynamic environment Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions 40-hour onsite work week. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Potential for travel to field offices and training InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program - Tier I PI114558350
Oct 16, 2019
InComm US-GA-Atlanta Type Full-Time Overview Leveraging deep integrations into retailers' point-of-sale systems, InComm is revolutionizing the commerce experience through innovative payments technology. InComm leverages end to end solutions to bring branded activatable products to retailers both in store and digitally. Our process includes everything from card printing, inventory management and forecast analytics, to the development and integration of activation technology in point of sale machines world-wide. From there we leverage our backend platform as a service technology to drive product activation to the tune of several thousand card activations every second. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. InComm is headquartered in Atlanta, GA with a presence in over 30 countries, an organization of approximately 3,000 employees, several hundred international technical patents, and a network that includes over 600,000 points of retail distribution. With innovation as our number 1 company value, our speed to market for new products and services is accelerating rapidly and quickly positioning InComm as a global leader in fintech innovation. Learn more at www.incomm.com or connect with us on Twitter , Facebook , LinkedIn , or Our Blog . Inside InComm from InComm on Vimeo . Responsibilities The Level II Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This role will require a strong working knowledge and experience in supporting and managing Apple workstations. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level, and/or resolving requests or incidents via phone and remote support tools. Strategy & Planning Evaluate documented resolutions and analyze trends for ways to prevent recurring issues. Alert management to emerging trends in incidents. Acquisition & Deployment Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to change management best practices. Operational Management Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Participate in the primary/secondary on call rotation. Act as an escalation point for advanced or difficult help requests. Build rapport with service desk customers. Escalate incidents with accurate documentation to suitable technician or vendor, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Install antivirus software and ensure virus definitions are up to date. Test fixes to ensure problem has been adequately resolved. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase and training as needed. Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Qualifications Formal Education & Certification College diploma or university degree in the field of computer science and/or 6 years equivalent work experience. Certification in ITIL Foundation, A+, Network+, and/or Microsoft Certified Professional. Apple Certified Mac Technician (must be active, similar certifications are accepted) Knowle dge & Experience Knowledge of computer hardware, including Apple and Lenovo systems. Experience with desktop and server operating systems, including Windows 10, Mac OSX, iOS, and Android. Extensive application support experience with Office365, Azure, Microsoft Office, Adobe Creative Cloud, McAfee, Active Directory, Bomgar, Virtualization, Multi Factor Authentication tools, and ServiceNow. Working knowledge of a range of diagnostic utilities. Familiarity with the fundamental principles of ITIL. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English, additional language skills preferred. Personal Attributes Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly, and technical language. Ability to operate in a fast moving and dynamic environment Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions 40-hour onsite work week. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Potential for travel to field offices and training InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program - Tier I PI114558350
Location : US-GA-Atlanta # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience. Responsibilities Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary, and check with guests for overall satisfaction. Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation. Ability to stand for long periods of time with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114541776
Oct 14, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience. Responsibilities Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary, and check with guests for overall satisfaction. Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation. Ability to stand for long periods of time with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114541776
Location : US-GA-Atlanta # of Openings : 1 Category : Catering Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Assist the Director of Catering in the administrative functions required for effective management of the Catering Department. Responsibilities Promptly answer telephone calls following HEI Hotels and Resorts and brand standards using clear and positive communication. Communicate information accurately to manager and disseminate information and facts to relevant accounts and applicable departments. Type correspondence, proposals and contracts as directed by management using typewriters and computers. Process contracts for relevant departments. Distribute memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel. Copy, fax and email necessary documentation for clients and hotel use. Politely and professionally converse with clients. Respond to inquiries with accurate information and record in all relevant files. Promptly respond to requests for information on hotel facilities and menus. Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner. Monitor and order necessary office supplies for department. Maintain filing system in accordance with company standards. Log pertinent account information in files. Maintain necessary copies of contracts and correspondence in orderly and accurate manner. Maintain current files and contracts for 5 years in accordance with HEI Hotels and Resorts minimum standards. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma, Bachelor's Degree preferred. Hotel experience preferred. Ability to effectively deal with internal and external customers, as well as vendors and department heads. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114541774
Oct 14, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Catering Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Assist the Director of Catering in the administrative functions required for effective management of the Catering Department. Responsibilities Promptly answer telephone calls following HEI Hotels and Resorts and brand standards using clear and positive communication. Communicate information accurately to manager and disseminate information and facts to relevant accounts and applicable departments. Type correspondence, proposals and contracts as directed by management using typewriters and computers. Process contracts for relevant departments. Distribute memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel. Copy, fax and email necessary documentation for clients and hotel use. Politely and professionally converse with clients. Respond to inquiries with accurate information and record in all relevant files. Promptly respond to requests for information on hotel facilities and menus. Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner. Monitor and order necessary office supplies for department. Maintain filing system in accordance with company standards. Log pertinent account information in files. Maintain necessary copies of contracts and correspondence in orderly and accurate manner. Maintain current files and contracts for 5 years in accordance with HEI Hotels and Resorts minimum standards. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma, Bachelor's Degree preferred. Hotel experience preferred. Ability to effectively deal with internal and external customers, as well as vendors and department heads. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114541774
Location : US-GA-Atlanta # of Openings : 1 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Implement company and franchise programs. Prepare forecasts and reports and assist in the development of the room's budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance. Track guest satisfaction surveys and maximize usage of the guest response tracking system. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Regular attendance in conformance with the standards is essential to the successful performance of this position. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum of 2 years Front Desk experience, preferably in leadership role. High School Diploma or equivalent required, Bachelor's degree preferred. Proficient with PMS system. Advanced knowledge of brand's reward program. Able to handle cash and credit transactions. Computer literacy and financial management a must. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. General knowledge of local area attractions and transportation. Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. Able to establish and maintain effective working relationships with associates and customers. Able to make sound business decisions and take action quickly based on previous experience and good judgment. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114541775
Oct 14, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Implement company and franchise programs. Prepare forecasts and reports and assist in the development of the room's budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance. Track guest satisfaction surveys and maximize usage of the guest response tracking system. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Regular attendance in conformance with the standards is essential to the successful performance of this position. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum of 2 years Front Desk experience, preferably in leadership role. High School Diploma or equivalent required, Bachelor's degree preferred. Proficient with PMS system. Advanced knowledge of brand's reward program. Able to handle cash and credit transactions. Computer literacy and financial management a must. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. General knowledge of local area attractions and transportation. Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. Able to establish and maintain effective working relationships with associates and customers. Able to make sound business decisions and take action quickly based on previous experience and good judgment. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114541775
Brand Ambassador Posted 9.19.2019 | Vertical Roots |Atlanta, GA Vertical Roots is currently experiencing rapid growth and we are seeking a Brand Ambassador to join our team. As a Brand Ambassador you will be expected to generate excitement and increase brand awareness and sales while representing Vertical Roots at retail outlets and promotional events throughout your assigned territory. You will report to the Customer Success Manager. This is a part-time position, with hours varied based on your location and on event schedules. A flexible schedule with the ability to work events on occasional evenings or weekends is required. Your work is mainly independent though you will be part of a phenomenal, growing Brand Ambassador team. If you share an enthusiasm for healthy eating, are passionate about food sustainability and innovative farming, this role may be for you. What Youll Do Retail Service Visit each assigned retail outlet weekly to assure product quality, placement, storage and pricing Become knowledgeable with each of our competitors products and price points Engage store employees as well as consumers during store visits to increase brand awareness and build brand loyalty Ensure that brand talking points are promoted effectively Complete report during your assigned visits and for posting with photos to reporting site Schedule store sampling events for assigned accounts as requested by your Customer Success Manager and following Event Guidelines Follow all store policies and procedures for vendors Event Promotion Be the face of Vertical Roots at local food, tech and industry related events as requested Sample and demo products as well as distribute promotional materials Engage consumers enthusiastically about Vertical Roots brand Sign up consumers for newsletters, relevant promotions and contests Coordinate with onsite staff for setup and table placement Ensure that all marketing materials are clean and in good condition Complete sampling report at the conclusion of the event and post with photos to reporting site Follow all food safety standards when handling products and samples
Oct 13, 2019
Brand Ambassador Posted 9.19.2019 | Vertical Roots |Atlanta, GA Vertical Roots is currently experiencing rapid growth and we are seeking a Brand Ambassador to join our team. As a Brand Ambassador you will be expected to generate excitement and increase brand awareness and sales while representing Vertical Roots at retail outlets and promotional events throughout your assigned territory. You will report to the Customer Success Manager. This is a part-time position, with hours varied based on your location and on event schedules. A flexible schedule with the ability to work events on occasional evenings or weekends is required. Your work is mainly independent though you will be part of a phenomenal, growing Brand Ambassador team. If you share an enthusiasm for healthy eating, are passionate about food sustainability and innovative farming, this role may be for you. What Youll Do Retail Service Visit each assigned retail outlet weekly to assure product quality, placement, storage and pricing Become knowledgeable with each of our competitors products and price points Engage store employees as well as consumers during store visits to increase brand awareness and build brand loyalty Ensure that brand talking points are promoted effectively Complete report during your assigned visits and for posting with photos to reporting site Schedule store sampling events for assigned accounts as requested by your Customer Success Manager and following Event Guidelines Follow all store policies and procedures for vendors Event Promotion Be the face of Vertical Roots at local food, tech and industry related events as requested Sample and demo products as well as distribute promotional materials Engage consumers enthusiastically about Vertical Roots brand Sign up consumers for newsletters, relevant promotions and contests Coordinate with onsite staff for setup and table placement Ensure that all marketing materials are clean and in good condition Complete sampling report at the conclusion of the event and post with photos to reporting site Follow all food safety standards when handling products and samples
Location : US-GA-Atlanta # of Openings : 1 Category : Sales/Marketing Position Type : Regular Full-Time FLSA Status : Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. Responsibilities Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers. Prepare correspondence to customers, internal booking reports and file maintenance. Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required. Attend trade shows, community events and industry meetings. Advanced knowledge of market trends, competition and key customers of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school or equivalent education required. Bachelor's degree preferred. 3+ years of past sales experience preferred. Must have experience at a similar size and quality hotel. Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers. Advanced knowledge of hotel and competitive market. Ability to execute appropriate action plans. Desire to participate as part of a team. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500371
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Sales/Marketing Position Type : Regular Full-Time FLSA Status : Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. Responsibilities Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers. Prepare correspondence to customers, internal booking reports and file maintenance. Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required. Attend trade shows, community events and industry meetings. Advanced knowledge of market trends, competition and key customers of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school or equivalent education required. Bachelor's degree preferred. 3+ years of past sales experience preferred. Must have experience at a similar size and quality hotel. Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers. Advanced knowledge of hotel and competitive market. Ability to execute appropriate action plans. Desire to participate as part of a team. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500371
Location : US-GA-Atlanta # of Openings : 1 Category : Engineering Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Responsibilities The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., ""room care""). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and ""curb appeal"" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. Hotel experience preferred. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. with or without reasonable accommodation. Must be able to receive instructions and communicate progress of work assignments. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500376
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Engineering Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Responsibilities The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., ""room care""). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and ""curb appeal"" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. Hotel experience preferred. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. with or without reasonable accommodation. Must be able to receive instructions and communicate progress of work assignments. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500376
Location : US-GA-Atlanta # of Openings : 3 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Provide superior customer service while maintaining a clean and attractive outlet for guests. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests. Prepare customers orders as requested accurately and efficiently. Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. Maintain the highest level of standards for all product preparation. Clean or sanitize work areas, utensils, equipment, service stations or seating areas. Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing. Ability to operate a keyboard and Point of Sale procedures. Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500377
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 3 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces and the renowned Atlanta restaurant, The Palm Restaurant and Bar. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch as well as MARTA and self-parking discounts. We offer a Shoes for Crews program, TIP's training certification and many other great incentives. Apply today to join our great organization! Overview Provide superior customer service while maintaining a clean and attractive outlet for guests. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests. Prepare customers orders as requested accurately and efficiently. Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. Maintain the highest level of standards for all product preparation. Clean or sanitize work areas, utensils, equipment, service stations or seating areas. Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing. Ability to operate a keyboard and Point of Sale procedures. Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500377
Location : US-GA-Atlanta # of Openings : 1 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Responsibilities Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma required, college degree preferred. One year experience in customer service in hospitality or similar industry. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500384
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Responsibilities Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma required, college degree preferred. One year experience in customer service in hospitality or similar industry. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500384
Location : US-GA-Atlanta # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Serve guests in hospitable manner to ensure positive guest experience. Responsibilities Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500301
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Serve guests in hospitable manner to ensure positive guest experience. Responsibilities Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114500301
Location : US-GA-Atlanta # of Openings : 1 Category : Accounting/Finance Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. Responsibilities Sort and verify accuracy of Night Audit work (primarily receivables aspect), including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Controller of any potential concerns. Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts. Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards. Set up new accounts in accordance with established credit policy. Assist in reconciling open account status items. Input General Cashier Summary and maintain binder. File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications B.S. in Accounting or Hotel Management preferred Experience in Hotel or Hospitality related Finance and Accounting At least one year experience in Accounts Receivables Strong organizational skills with attention to detail Ability to compile facts and figures Ability to operate personal computer and calculator. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Strongly prefer experience with Light Speed Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480211
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Accounting/Finance Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. Responsibilities Sort and verify accuracy of Night Audit work (primarily receivables aspect), including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Controller of any potential concerns. Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts. Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards. Set up new accounts in accordance with established credit policy. Assist in reconciling open account status items. Input General Cashier Summary and maintain binder. File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications B.S. in Accounting or Hotel Management preferred Experience in Hotel or Hospitality related Finance and Accounting At least one year experience in Accounts Receivables Strong organizational skills with attention to detail Ability to compile facts and figures Ability to operate personal computer and calculator. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Strongly prefer experience with Light Speed Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480211
Location : US-GA-Atlanta # of Openings : 1 Category : Engineering Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Responsibilities The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., ""room care""). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and ""curb appeal"" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. Hotel experience preferred. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. with or without reasonable accommodation. Must be able to receive instructions and communicate progress of work assignments. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480214
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Engineering Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us The Westin Atlanta Perimeter North invites you to join our team and provide the highest level of hospitality to our guests who visit us to recharge and relax at our hotel in Sandy Springs, Georgia. Situated just 30 minutes north of downtown Atlanta on a private lake, our hotel boasts a retreat-like setting without sacrificing seamless city access. Here at the Westin Atlanta Perimeter North we invite you to join our energetic family! At our property YOU are most important, and creating an atmosphere where work life balance matters. We value your voice and invest in our teams with training, tuition reimbursement, celebrations of success and wellness events! Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Responsibilities The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation: Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., ""room care""). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and ""curb appeal"" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. Hotel experience preferred. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. with or without reasonable accommodation. Must be able to receive instructions and communicate progress of work assignments. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480214
Location : US-GA-Atlanta # of Openings : 1 Category : Food and Beverage Position Type : Regular Part-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480153
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Food and Beverage Position Type : Regular Part-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480153
Location : US-GA-Atlanta # of Openings : 1 Category : Engineering Position Type : Regular Full-Time FLSA Status : Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview The Corporate Director of Engineering is responsible for directing and overseeing all engineering departments at HEI Hotels. This positions also works closely with energy programs, safety programs, budgeting and capital projects. Responsibilities Creates and monitors preventive maintenance programs for guestrooms, public space, back of house, building and major equipment. Reviews and evaluates all life safety equipment. Reviews and assists with capital projects with property and ownership groups. Works alongside loss prevention on all HEI and OSHA programs. Interviews and signs off on all Chief Engineer or Director of Engineering for HEI properties. Conducts and monitors HEI Senior Chief Inspections. Oversees HEI energy programs. Works with compliance on ELG program. Assists the property management on property related issues, capital or performance issues. Creates, implements and monitors engineering SOP's. Reviews and approves any unplanned maintenance expense. Performs any other job related duties as assigned. Qualifications Minimum of 7- 10 years of relevant experience as a Chief Engineer or in a Corporate Engineering role for multiple properties. Strong experience in HVAC, Electrical, Mechanical, Plumbing, Carpentry, etc. Familiar with chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc. Experience overseeing capital MEP and construction projects. Strong technical skills. Excellent time management skills. Creative problem solving skills and the ability to quickly evaluate alternatives and decide on a plan of action. Self-driven with a high level of attention to detail. Ability to handle multiple tasks simultaneously. Travel to properties is required 25-50% of the time. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480187
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 1 Category : Engineering Position Type : Regular Full-Time FLSA Status : Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview The Corporate Director of Engineering is responsible for directing and overseeing all engineering departments at HEI Hotels. This positions also works closely with energy programs, safety programs, budgeting and capital projects. Responsibilities Creates and monitors preventive maintenance programs for guestrooms, public space, back of house, building and major equipment. Reviews and evaluates all life safety equipment. Reviews and assists with capital projects with property and ownership groups. Works alongside loss prevention on all HEI and OSHA programs. Interviews and signs off on all Chief Engineer or Director of Engineering for HEI properties. Conducts and monitors HEI Senior Chief Inspections. Oversees HEI energy programs. Works with compliance on ELG program. Assists the property management on property related issues, capital or performance issues. Creates, implements and monitors engineering SOP's. Reviews and approves any unplanned maintenance expense. Performs any other job related duties as assigned. Qualifications Minimum of 7- 10 years of relevant experience as a Chief Engineer or in a Corporate Engineering role for multiple properties. Strong experience in HVAC, Electrical, Mechanical, Plumbing, Carpentry, etc. Familiar with chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc. Experience overseeing capital MEP and construction projects. Strong technical skills. Excellent time management skills. Creative problem solving skills and the ability to quickly evaluate alternatives and decide on a plan of action. Self-driven with a high level of attention to detail. Ability to handle multiple tasks simultaneously. Travel to properties is required 25-50% of the time. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480187
Location : US-GA-Atlanta # of Openings : 2 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Serve guests in hospitable manner to ensure positive guest experience. Responsibilities Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480025
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 2 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Serve guests in hospitable manner to ensure positive guest experience. Responsibilities Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480025
Location : US-GA-Atlanta # of Openings : 2 Category : Security Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. Responsibilities Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling. Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation. Sufficient manual dexterity in hands with or without reasonable accommodation. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480027
Oct 13, 2019
Location : US-GA-Atlanta # of Openings : 2 Category : Security Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Exciting things are happening at the Hilton Airport Atlanta and you want to be part of our pre - renovation team, where we believe in our family style leadership model. Our primary focus is on driving the development of our team to limits to unknown within the brand and ownership! Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours. Overview Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. Responsibilities Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling. Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation. Sufficient manual dexterity in hands with or without reasonable accommodation. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114480027