Data Kind
Brooklyn, NY, USA
DataKind is looking for a Manager, Communications!
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they are not designed for real peoples’ problems. They celebrate human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what”.
“AI for Good” will only succeed if it is “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the technology communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
They have been honored to work with social change organizations around the world to do over 300 projects the past seven years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from The Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through community health workers or increasing financial inclusion. Over a period of five years, they have been granted $20M to make this vision a reality, and are looking for people to join them on this journey. You can read more about the new strategy here.
About the Opportunity
As the Manager, Communications, you will play a strategic role supporting DataKind through codifying and building out communication vehicles like newsletters, blog posts, case studies, op-eds, presentations, campaigns, and the DataKind website while working to ensure consistency and clarity of branding and messaging across all internal and external communication. You will work closely with the Head of Communications, specifically creating and managing an internal communications calendar and approval protocols as well redesigning and deploying the website. You will also work to package, share, and promote results and learnings from DataKind’s Impact Practices .
This is an ideal role for a communications professional with experience in communications, journalism, public relations, or social impact.
What You Will Do
Internal Communications
Ensure internal initiatives and projects are successfully communicated to employees.
Develop communication materials for a variety of internal communications uses, including sourcing information, drafting materials, editing, and publishing a variety of formats.
Plan, edit, and write content for a variety of internal communications documents and programs that support the organization, such as announcements, newsletters, webcasts, FAQs, fact sheets/one pagers, and talking points.
Ensure branding and messaging are clear and consistent across functions and geographies.
Build and maintain a master communications calendar for internal use.
Advise key communicators on internal communication materials and strategies.
Identify best practices and emerging strategies within internal communications.
External Communications
Draft press releases, op-eds, commentaries, blog posts, case studies, media advisories, email blasts, direct mail, components of grant reports and deliverables, print and digital advertising, media pitches, and any other communications and marketing materials as directed.
Plan and create the content development, editing, design, production, approvals, distribution, and public relations of all marketing materials.
Help to cultivate relationships with volunteers, project partners, funders, reporters, conference organizers, and other key audiences to maintain visibility of DataKind’s work and drive impact.
Craft talking points and messaging for DataKind leaders and outside spokespeople to prepare for events, speaking opportunities, and media interviews.
Develop marketing materials for the organization, including pitch decks, fact sheets, and one pagers; work with freelancers (designers and copywriters) to fulfill additional promotional needs.
Develop and manage the website to better support staff and communicate organizational goals.
Collaborate with the team to identify opportunities to promote the organization on social media channels and when appropriate contribute to the social media content calendar.
Impact Measurement
Measure and monitor performance of communications and marketing initiatives to determine potential needs for course correction.
Maintain oversight of DataKind’s digital analytics, including the website and newsletters.
Interpret and analyze marketing data and develop recommended strategies and tactics supported by the analytics/findings.
Partner with team leaders to develop clear objectives and success measures for all communications and marketing initiatives.
How You Will be Measured
At the end of year one, the Manager, Communications will have:
Developed the communications calendar and cycle, including producing a newsletter and blog posts, and coordinating speaking opportunities (e.g. for the Executive Director).
Developed (or redesigned as needed) and implemented the processes and approval protocols for copywriting, design, production, editing, and distribution of all marketing materials.
Redesigned, redeployed, and managed the website to better support staff and communicate organizational goals.
Identified and implemented best practices to ensure consistency and clarity of branding and messaging across all internal and external communications.
Who You Are
A strategic storyteller. You have an excellent ability to communicate through diverse media and have a strong portfolio of blogs, proposals, newsletters, press releases, bylines, etc. You also think and act strategically to enable each piece to fit together into the larger picture.
A relationship builder. You authentically develop and manage relationships with a diverse community of stakeholders. You can accurately and effectively represent your team to community members, conference organizers, reporters, vendors, and everyone in between.
An outstanding writer. At your core, you love writing, and you possess a strong passion for the power of words. Your exemplary grammar and communication skills will be key, too. You are a strong writer with superb proofreading and editing skills; you’re extremely attentive to accuracy.
Service-oriented. You have a service mindset. You have had experience with customer service in the past, whether in a professional setting or a volunteer capacity. You have built up a skill set in addressing people’s needs and asks, and managing expectations as well as timelines. You are known for your “can-do” attitude and for always being graciously helpful.
Visually creative. You might not be a designer by training, but you have an eye for design and can effectively contribute to visual media. You can develop the message, including some of the aesthetics, to resonate with diverse, target audiences, and add the final polishing touches.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision making processes related to communications, and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision, and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/dISP8Cz8Gj/Manager-Communications-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we are an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Manager, Communications!
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they are not designed for real peoples’ problems. They celebrate human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what”.
“AI for Good” will only succeed if it is “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the technology communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
They have been honored to work with social change organizations around the world to do over 300 projects the past seven years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from The Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through community health workers or increasing financial inclusion. Over a period of five years, they have been granted $20M to make this vision a reality, and are looking for people to join them on this journey. You can read more about the new strategy here.
About the Opportunity
As the Manager, Communications, you will play a strategic role supporting DataKind through codifying and building out communication vehicles like newsletters, blog posts, case studies, op-eds, presentations, campaigns, and the DataKind website while working to ensure consistency and clarity of branding and messaging across all internal and external communication. You will work closely with the Head of Communications, specifically creating and managing an internal communications calendar and approval protocols as well redesigning and deploying the website. You will also work to package, share, and promote results and learnings from DataKind’s Impact Practices .
This is an ideal role for a communications professional with experience in communications, journalism, public relations, or social impact.
What You Will Do
Internal Communications
Ensure internal initiatives and projects are successfully communicated to employees.
Develop communication materials for a variety of internal communications uses, including sourcing information, drafting materials, editing, and publishing a variety of formats.
Plan, edit, and write content for a variety of internal communications documents and programs that support the organization, such as announcements, newsletters, webcasts, FAQs, fact sheets/one pagers, and talking points.
Ensure branding and messaging are clear and consistent across functions and geographies.
Build and maintain a master communications calendar for internal use.
Advise key communicators on internal communication materials and strategies.
Identify best practices and emerging strategies within internal communications.
External Communications
Draft press releases, op-eds, commentaries, blog posts, case studies, media advisories, email blasts, direct mail, components of grant reports and deliverables, print and digital advertising, media pitches, and any other communications and marketing materials as directed.
Plan and create the content development, editing, design, production, approvals, distribution, and public relations of all marketing materials.
Help to cultivate relationships with volunteers, project partners, funders, reporters, conference organizers, and other key audiences to maintain visibility of DataKind’s work and drive impact.
Craft talking points and messaging for DataKind leaders and outside spokespeople to prepare for events, speaking opportunities, and media interviews.
Develop marketing materials for the organization, including pitch decks, fact sheets, and one pagers; work with freelancers (designers and copywriters) to fulfill additional promotional needs.
Develop and manage the website to better support staff and communicate organizational goals.
Collaborate with the team to identify opportunities to promote the organization on social media channels and when appropriate contribute to the social media content calendar.
Impact Measurement
Measure and monitor performance of communications and marketing initiatives to determine potential needs for course correction.
Maintain oversight of DataKind’s digital analytics, including the website and newsletters.
Interpret and analyze marketing data and develop recommended strategies and tactics supported by the analytics/findings.
Partner with team leaders to develop clear objectives and success measures for all communications and marketing initiatives.
How You Will be Measured
At the end of year one, the Manager, Communications will have:
Developed the communications calendar and cycle, including producing a newsletter and blog posts, and coordinating speaking opportunities (e.g. for the Executive Director).
Developed (or redesigned as needed) and implemented the processes and approval protocols for copywriting, design, production, editing, and distribution of all marketing materials.
Redesigned, redeployed, and managed the website to better support staff and communicate organizational goals.
Identified and implemented best practices to ensure consistency and clarity of branding and messaging across all internal and external communications.
Who You Are
A strategic storyteller. You have an excellent ability to communicate through diverse media and have a strong portfolio of blogs, proposals, newsletters, press releases, bylines, etc. You also think and act strategically to enable each piece to fit together into the larger picture.
A relationship builder. You authentically develop and manage relationships with a diverse community of stakeholders. You can accurately and effectively represent your team to community members, conference organizers, reporters, vendors, and everyone in between.
An outstanding writer. At your core, you love writing, and you possess a strong passion for the power of words. Your exemplary grammar and communication skills will be key, too. You are a strong writer with superb proofreading and editing skills; you’re extremely attentive to accuracy.
Service-oriented. You have a service mindset. You have had experience with customer service in the past, whether in a professional setting or a volunteer capacity. You have built up a skill set in addressing people’s needs and asks, and managing expectations as well as timelines. You are known for your “can-do” attitude and for always being graciously helpful.
Visually creative. You might not be a designer by training, but you have an eye for design and can effectively contribute to visual media. You can develop the message, including some of the aesthetics, to resonate with diverse, target audiences, and add the final polishing touches.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision making processes related to communications, and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision, and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/dISP8Cz8Gj/Manager-Communications-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we are an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Data Kind
Brooklyn, NY, USA
DataKind is looking for a Director, Operations !
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
As DataKind’s new Director, Operations, reporting to the Chief Operating Officer (COO), you’ll join the Operations team to ensure that DataKind’s day-to-day activities run smoothly in pursuit of their mission. The Operations team is responsible for technology, human resources, administration, legal, and org-wide planning, supporting and interacting with every other team within DataKind. A successful Director, Operations will work closely with the Chief Operating Officer to develop and implement systems that promote organizational growth over the next several years.
The Director, Operations will help to drive interconnectedness across the company by connecting the Global Volunteers team with legal support, designing and ensuring progress against the company dashboard, co-leading annual planning processes which tie DataKind’s mission to their resourcing, and much more. The Manager, Finance and Manager, Human Resources will report to the Director, Operations, so a successful candidate will have a proven record of coaching others to excellence.
What You’ll Do
The Director, Operations will be responsible for the following in addition to any other project as assigned by their manager:
Administration and Operations
Serve as an advisor to the Chief Operating Officer as well as support her in the execution of cross-departmental activities.
Develop organization-wide communications and assist the Chief Operating Officer with management of the team calendar, responsibilities, and capacity planning.
Assist the Executive Team (Executive Director, Chief Operating Officer, and Chief Program Officer) with the annual organizational planning process, developing materials that will aid in linking org-wide priorities, headcount, and budget setting for the attainment of annual goals.
Assess and address NYC facility needs, including liaising with landlord, brokers, and staff to ensure space is available and appropriate for our particular use.
Implement systems that ensure NGO/governmental partners across the globe are supported in the contract execution phase for projects originating from headquarters (Product team) or international chapters (Global Volunteers team).
Create internal processes that improve DataKind’s time and monetary efficiency (e.g. internal communications, financial reporting systems).
Human Capital
Hire and effectively manage/coach the Manager, Human Resources to:
Consistently develop a diverse and compelling talent pool for a variety of positions and candidates.
Assist in interviewing and vetting job candidates.
Help design organizational-wide training, development opportunities, and career pathways for staff, supporting all employee development programs.
Lead initiatives on employee benefits, compensation, and other staff improvements.
Ensure that HR initiatives are closely integrated into business annual plans.
Help DataKind become a great place to work through a comprehensive and competitive rewards system.
Prepare for anticipated business and talent threats and opportunities.
Risk and Financial Management
Manage the Manager, Finance who will:
Oversee all accounting responsibilities such as financial projections and expense tracking, ensuring that DataKind maintains fiscal responsibility.
Ensure that DataKind is in compliance with laws and regulations in the countries in which they operate.
Coordinate with legal counsel to ensure that legal requirements are being fulfilled.
Build partnerships that enable improved administration.
Ensure that DataKind has a proper risk management plan in place (e.g. commercial insurance and operating reserves).
Who You Are
You excel at driving yourself and others toward operational efficiency. You love distilling activities into processes, you are thrilled overseeing efficiency gains in your systems, and you would much rather tinker with the engine than worry about the paint job of the car.
You have a results orientation. You have a figure-it-out mentality and have demonstrated experience “running the engine” of many successful companies.
You have exceedingly high attention to detail. You check things in triplicate, there is nary a decimal out of place in your spreadsheets, and typos, unassigned tasks, or that one bottle out of place in the storefront display are intolerable to you.
You are a self-starter. You are be able to coordinate and execute on successful projects with little guidance. You’re also a pro at managing up, bringing in the Executive Director and other members of the Executive Team when and where you need them.
You have a high degree of focus. Because DataKind has a “curse of abundance,” meaning, many cool things to do, they will lean on you to focus in on the mission, act decisively to ward off distraction, and assertively set clear boundaries to keep the car moving in the right direction.
You are an experienced manager. You should be comfortable managing small teams and gaining buy-in from diverse groups. You’ll also need to be a master of delegation to keep fast-paced work moving to the right parts of the company.
How You’ll be Measured
At the end of year one, the Director, Operations will have:
Developed and maintained company dashboards on at least a quarterly basis.
Hired a Manager, Human Resources with whom to evaluate and improve DataKind’s rewards and performance management systems.
Supported the Executive Team, particularly the Chief Operating Officer, around operational efforts needed to fulfill DataKind’s annual goals, including organization of quarterly OKR meetings.
Improved the materials and systems for the annual planning processes with which all teams interact.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/RSR5NzGuwU/Director-Operations-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Director, Operations !
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
As DataKind’s new Director, Operations, reporting to the Chief Operating Officer (COO), you’ll join the Operations team to ensure that DataKind’s day-to-day activities run smoothly in pursuit of their mission. The Operations team is responsible for technology, human resources, administration, legal, and org-wide planning, supporting and interacting with every other team within DataKind. A successful Director, Operations will work closely with the Chief Operating Officer to develop and implement systems that promote organizational growth over the next several years.
The Director, Operations will help to drive interconnectedness across the company by connecting the Global Volunteers team with legal support, designing and ensuring progress against the company dashboard, co-leading annual planning processes which tie DataKind’s mission to their resourcing, and much more. The Manager, Finance and Manager, Human Resources will report to the Director, Operations, so a successful candidate will have a proven record of coaching others to excellence.
What You’ll Do
The Director, Operations will be responsible for the following in addition to any other project as assigned by their manager:
Administration and Operations
Serve as an advisor to the Chief Operating Officer as well as support her in the execution of cross-departmental activities.
Develop organization-wide communications and assist the Chief Operating Officer with management of the team calendar, responsibilities, and capacity planning.
Assist the Executive Team (Executive Director, Chief Operating Officer, and Chief Program Officer) with the annual organizational planning process, developing materials that will aid in linking org-wide priorities, headcount, and budget setting for the attainment of annual goals.
Assess and address NYC facility needs, including liaising with landlord, brokers, and staff to ensure space is available and appropriate for our particular use.
Implement systems that ensure NGO/governmental partners across the globe are supported in the contract execution phase for projects originating from headquarters (Product team) or international chapters (Global Volunteers team).
Create internal processes that improve DataKind’s time and monetary efficiency (e.g. internal communications, financial reporting systems).
Human Capital
Hire and effectively manage/coach the Manager, Human Resources to:
Consistently develop a diverse and compelling talent pool for a variety of positions and candidates.
Assist in interviewing and vetting job candidates.
Help design organizational-wide training, development opportunities, and career pathways for staff, supporting all employee development programs.
Lead initiatives on employee benefits, compensation, and other staff improvements.
Ensure that HR initiatives are closely integrated into business annual plans.
Help DataKind become a great place to work through a comprehensive and competitive rewards system.
Prepare for anticipated business and talent threats and opportunities.
Risk and Financial Management
Manage the Manager, Finance who will:
Oversee all accounting responsibilities such as financial projections and expense tracking, ensuring that DataKind maintains fiscal responsibility.
Ensure that DataKind is in compliance with laws and regulations in the countries in which they operate.
Coordinate with legal counsel to ensure that legal requirements are being fulfilled.
Build partnerships that enable improved administration.
Ensure that DataKind has a proper risk management plan in place (e.g. commercial insurance and operating reserves).
Who You Are
You excel at driving yourself and others toward operational efficiency. You love distilling activities into processes, you are thrilled overseeing efficiency gains in your systems, and you would much rather tinker with the engine than worry about the paint job of the car.
You have a results orientation. You have a figure-it-out mentality and have demonstrated experience “running the engine” of many successful companies.
You have exceedingly high attention to detail. You check things in triplicate, there is nary a decimal out of place in your spreadsheets, and typos, unassigned tasks, or that one bottle out of place in the storefront display are intolerable to you.
You are a self-starter. You are be able to coordinate and execute on successful projects with little guidance. You’re also a pro at managing up, bringing in the Executive Director and other members of the Executive Team when and where you need them.
You have a high degree of focus. Because DataKind has a “curse of abundance,” meaning, many cool things to do, they will lean on you to focus in on the mission, act decisively to ward off distraction, and assertively set clear boundaries to keep the car moving in the right direction.
You are an experienced manager. You should be comfortable managing small teams and gaining buy-in from diverse groups. You’ll also need to be a master of delegation to keep fast-paced work moving to the right parts of the company.
How You’ll be Measured
At the end of year one, the Director, Operations will have:
Developed and maintained company dashboards on at least a quarterly basis.
Hired a Manager, Human Resources with whom to evaluate and improve DataKind’s rewards and performance management systems.
Supported the Executive Team, particularly the Chief Operating Officer, around operational efforts needed to fulfill DataKind’s annual goals, including organization of quarterly OKR meetings.
Improved the materials and systems for the annual planning processes with which all teams interact.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/RSR5NzGuwU/Director-Operations-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Data Kind
Brooklyn, NY, USA
DataKind is looking for a Senior Manager, Center of Excellence!
Location
This is ideally an onsite opportunity located in our Brooklyn, NY headquarters; however, there is the potential to work remotely.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
Reporting to the Director of Product, the Senior Manager will work cross-functionally within DataKind to ensure that all projects are executed with the highest quality standards, whether completed by staff members or their volunteer base across the globe. The Center of Excellence is a newly-created team that will drive innovation and improvement as well as create structures that encourage all members of DataKind to measure, experiment, and share learnings with one another.
The Senior Manager will build and maintain a best-in-class playbook for the organization, outlining the engagement strategy for all data projects across the organization, including DataKind’s chapters. This playbook will not only allow the organization to scale its work over the coming years, but it will also serve as the blueprint for the ways in which all teams at DataKind support data projects. The Senior Manager will be responsible for generating regular reports that promote transparent and shared results around organizational goals, rather than individual departmental metrics. The creation and/or dissemination of shared resources will allow DataKind to surface what’s working best in one region so it can be used more broadly and make the delivery of a positive volunteer experience more consistent.
This is an ideal role for someone with a solutions mindset who has had experience working with a volunteer or multi-site workforce and enjoys codifying practices and coaching/training others.
What You’ll Do
The Senior Manager will be responsible for the following, in addition to any other project as assigned by their manager:
DataKind Systems & Process Codification
On an ongoing systematic basis for all engagements, ensuring that all current and future systems, processes, success measures, data dissemination, best practices, and collaborators are documented in or are in line with playbook standards.
Developing Salesforce reporting that allows DataKind to understand program activities, troubleshoot issues, and establish benchmarks across the network.
Devising and implementing an audit system whereby all projects and communications are assessed for quality, consistency, and compliance to DataKind standards.
Training
Devising replicable, culturally competent, and engaging trainings that will be delivered synchronously and asynchronously.
Partnering with the Global Volunteers team to develop a training curriculum for new chapter leaders around the globe.
Who You Are
You excel at systematizing and cataloging best practices. You have skillfully implemented innovative, disciplined, and continuously improving processes and systems (such as a playbook), garnering cross-functional staff support and use in the past.
You are a self-starter and get stuff done. Your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the organization. You are able to work independently with some guidance from your manager.
You are an engaging coach and trainer . You understand how to develop and facilitate trainings that build the skills and brand knowledge to consistently implement the DataKind process for volunteers globally.
You are a skilled project manager and communicator . You love the challenge of synthesizing and executing big picture ideas and have strong strategic thinking and project execution abilities. You are a formidable writer, able to adopt different voices, and may have experience working directly or indirectly in a communications capacity.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision-making processes and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
How You’ll be Measured
At the end of year one, the Senior Manager will have:
Created, distributed, and started managing an internal playbook, which will include templates on how to develop, launch, and manage DataKind’s impact practice: DataCorps, DataDives, and community-based events like DataJams and meet-ups, as well as branded collateral.
Created and implemented systematic trainings on the playbook for volunteer chapters.
Created an internal auditing process of data engagements, serving as the vetting process for quality, impact, and efficiency based on playbook standards.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/ZzrAEsMOUM/Senior-Manager-Center-For-Excellence-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Senior Manager, Center of Excellence!
Location
This is ideally an onsite opportunity located in our Brooklyn, NY headquarters; however, there is the potential to work remotely.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
Reporting to the Director of Product, the Senior Manager will work cross-functionally within DataKind to ensure that all projects are executed with the highest quality standards, whether completed by staff members or their volunteer base across the globe. The Center of Excellence is a newly-created team that will drive innovation and improvement as well as create structures that encourage all members of DataKind to measure, experiment, and share learnings with one another.
The Senior Manager will build and maintain a best-in-class playbook for the organization, outlining the engagement strategy for all data projects across the organization, including DataKind’s chapters. This playbook will not only allow the organization to scale its work over the coming years, but it will also serve as the blueprint for the ways in which all teams at DataKind support data projects. The Senior Manager will be responsible for generating regular reports that promote transparent and shared results around organizational goals, rather than individual departmental metrics. The creation and/or dissemination of shared resources will allow DataKind to surface what’s working best in one region so it can be used more broadly and make the delivery of a positive volunteer experience more consistent.
This is an ideal role for someone with a solutions mindset who has had experience working with a volunteer or multi-site workforce and enjoys codifying practices and coaching/training others.
What You’ll Do
The Senior Manager will be responsible for the following, in addition to any other project as assigned by their manager:
DataKind Systems & Process Codification
On an ongoing systematic basis for all engagements, ensuring that all current and future systems, processes, success measures, data dissemination, best practices, and collaborators are documented in or are in line with playbook standards.
Developing Salesforce reporting that allows DataKind to understand program activities, troubleshoot issues, and establish benchmarks across the network.
Devising and implementing an audit system whereby all projects and communications are assessed for quality, consistency, and compliance to DataKind standards.
Training
Devising replicable, culturally competent, and engaging trainings that will be delivered synchronously and asynchronously.
Partnering with the Global Volunteers team to develop a training curriculum for new chapter leaders around the globe.
Who You Are
You excel at systematizing and cataloging best practices. You have skillfully implemented innovative, disciplined, and continuously improving processes and systems (such as a playbook), garnering cross-functional staff support and use in the past.
You are a self-starter and get stuff done. Your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the organization. You are able to work independently with some guidance from your manager.
You are an engaging coach and trainer . You understand how to develop and facilitate trainings that build the skills and brand knowledge to consistently implement the DataKind process for volunteers globally.
You are a skilled project manager and communicator . You love the challenge of synthesizing and executing big picture ideas and have strong strategic thinking and project execution abilities. You are a formidable writer, able to adopt different voices, and may have experience working directly or indirectly in a communications capacity.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision-making processes and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
How You’ll be Measured
At the end of year one, the Senior Manager will have:
Created, distributed, and started managing an internal playbook, which will include templates on how to develop, launch, and manage DataKind’s impact practice: DataCorps, DataDives, and community-based events like DataJams and meet-ups, as well as branded collateral.
Created and implemented systematic trainings on the playbook for volunteer chapters.
Created an internal auditing process of data engagements, serving as the vetting process for quality, impact, and efficiency based on playbook standards.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/ZzrAEsMOUM/Senior-Manager-Center-For-Excellence-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
