470 Professional Services jobs

SIYLI Outbound Engagement Manager Role type: Part-time employee for the first 3 months with the potential to increase to full time if successful in building a pipeline and good fit with team Salary: base + tiered commission Geography: we prefer a candidate on the east coast of the US, but would consider applicants anywhere in the US or Europe About Search Inside Yourself Leadership Institute The Search Inside Yourself Leadership Institute (SIYLI-- we pronounce it as “silly”!) brings mindfulness and emotional intelligence to people and organizations around the world. The rigorous and science-based Search Inside Yourself program was originally developed at Google and has been received enthusiastically for organizational and individual development. SIYLI shares the SIY program in several ways: through public/open-enrollment programs, training teachers to share the SIY program, and through client organizations that train their employees.  The SIYLI Outbound Engagement Manager would be a part of the team that works with clients organizations- what we call the Direct team. We work with a wide range of organizations, from tech companies to government agencies, from manufacturing to professional services. The SIY program is offered to employees within these organizations in many ways as well, generally as either a wellbeing or skills training program or as a leadership development program.  SIYLI recruits people who are talented, committed, inspired, and great to work with, and have a commitment to self-awareness and personal growth. We then give them the freedom and responsibility to contribute to an effort that’s bigger than all of us. We strive for and are committed to creating an inclusive work environment and we encourage candidates with a diverse background to apply. SIYLI is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, national origin, religion, gender identity, age, veteran status, political affiliation, sexual orientation, marital status or disability.   About the SIYLI Outbound Engagement Manager role: The Outbound Engagement Manager position is responsible for developing new client relationships. The expectation is that you’ll have your own ideas and strategies for how to develop new business-- you will be responsible for developing an outbound sales strategy (working with the Director of the Direct team) and implementing it to achieve an agreed upon revenue and margin target. Outbound sales initiatives could include: outreach to your existing network, cold outreach and networking, speaking at relevant conferences and trade association meetings, responding to corporate RFPs, etc.  Success for this role would mean implementing outbound sales initiatives that are aligned with SIYLI’s brand, results in >$400,000 USD in additional revenue in 2020, and develops new long-term clients and repeat business. SIYLI’s sales approach is consultative. We aim to embody emotional intelligence, presence and compassion in all of our interactions.  Responsibilities : Outbound sales activities: Develops and implements an outbound sales strategy that is likely to result in $400,000 USD in revenue in 2020 (minimum revenue amount of $200,000)  Builds a pipeline of new clients from network, conferences and other channels, and regularly follows up until a deal closes or until it is clear it will not close Presents a clear and compelling representation of SIYLI, and adapts proposals to meet client needs while keeping aligned with SIYLI program development capabilities Builds strong relationships with prospects through calls/video meetings, providing resources and support, timely responses to email and occasionally in-person meetings Manages a large number of prospect situations simultaneously Consistently closes new business Tracks all sales activities in Salesforce and generates sales forecasts Regularly shares and tracks customer feedback from sales discussions and customer programs Client relationship management:  Develops and maintains relationships with the clients Delivers SIY programs with logistics support from the Direct Program Manager Is organized and responsive to customer requests and internal processes (~24 hour turn-around expected on average) Some travel may be needed Responsibilities, tasks and projects may change as needed to support the team and success in outbound business development    To   Apply :  Please   submit your resume and answers to the questions below   (no cover letter needed) below by January 17, 2010. Why are you interested in working at SIYLI and applying to the SIYLI Outbound Engagement Manager role? What actions would you take to achieve the 2020 revenue target for this position? Share a sample email you would write to a former colleague who might be interested in SIY but hasn’t heard of it What information and support from SIYLI would you need to be successful in this role?    Applications will be considered as they are submitted. Interviews will take place on a rolling basis and the successful candidate will start in early 2020.

The Management Center (TMC) is continuing to grow! We’ve been steadily expanding, and we are seeking an experienced educational equity leader to work with our clients (e.g. school leaders and other educational equity leaders who have managed senior level people in a school system or network of schools).  You will lead coaching engagements and serve as a teacher/coach/trainer/nudge/confidante/advisor/thought-partner to client executives, with the aim of helping them build their teams into high performing organizations that deliver great results. Ideal candidates won’t be lifelong consultants or necessarily have any consulting experience at all.  Rather, we seek experienced managers who have produced results and who have a passion for teaching other leaders from diverse backgrounds how to do the same. Who We Are We view educational equity as much-needed social change, and our mission is to help social change leaders learn how to build and run more effective organizations so they can deliver great results. Founded in 2006, we have helped shape the practices of hundreds of influential organizations and thousands of individual managers, focusing in particular on leading progressive organizations working for social change. Several years ago, we expanded our reach to include the educational equity sector.  This sector development is still in start-up mode as we build our support of superintendents, organizations advocating for more equitable educational policies, school leaders responsible for the children and adults in their buildings, among other leaders in the education space.  Our clients work on issues where they face an inherently uphill battle and so must fight more effectively if they are going to achieve their missions and do their best for children.  We aim to help them by making their organizations as effective as possible. A great deal of our work involves direct coaching of clients, and we also offer publications and training to the broader field. Along the way, we have built a strong reputation:  on our most recent anonymous survey, 95% of clients said they “Strongly Agree” (the top choice on a 7-point scale) that they would recommend TMC to a friend.  Such positive word-of-mouth has created fairly explosive demand for our services that the new coach will help us meet. What You’ll Do Your job will be to instill the management practices that will help your educational equity clients build higher-performing organizations that deliver great results.  You will work with principals, superintendents, executive directors and their senior teams to help them define ambitious goals; manage for execution; implement rigorous “people practices,” including selecting and retaining a diverse team of the best talent and letting go of people who don’t meet a high bar; and build cultures that reinforce a high bar for performance, constant improvement, and values like equity and transparency. At any given time, you will lead roughly four to six intensive client engagements and several other less intensive relationships.  Your work with clients might include: Observing them in action, diagnosing their needs, and designing the scope of our work with them; Delivering services to clients, including coaching senior executives one-on-one, designing new organization-wide systems, providing advice on challenges of the day, and conducting trainings for senior teams; Serving as the primary point of contact for clients and developing strong working relationships with them; In the friendliest way possible, nagging client leaders to make sure they are following-up on their commitments; and Prioritizing across client needs to ensure we spend our energy wisely. Beyond your work with clients, you will help build and grow TMC.  This means you will leverage your networks and cultivate strong relationships to identify additional educational equity leaders and organizations that could benefit from TMC’s services.  You also might develop new tools for all of our clients to use, identify better approaches for how we engage with clients, or help us come up with more effective ways to assess our progress.  You will also help shape the organization’s strategic direction, and serve as an external ambassador with key constituents. You will report to one of our senior coaches, who will measure your success primarily by improvement in your clients’ practices, client satisfaction, revenue generated, and fit with our culture. Who You Are To be successful in this job, you will excel in four areas: Management instincts :   You will have a demonstrated track record of success in managing a high-performing organization, department, or team, and will therefore bring a deep understanding of what it takes to produce results, instincts for going beyond the “textbook” to get to solutions that will work, and an appreciation for the CEO perspective and what it’s like to be in a senior management role. Critical thinking skills :   You will need the smarts to quickly become “fluent” in your clients’ contexts, analyze situations to see beyond the surface of challenges, and effectively customize general practices to fit clients’ particular needs. Interpersonal ability and a strong lens on issues of racial equity :   You must be able to build trust and goodwill with clients and demonstrate deep respect for the clients’ work.  You’re the kind of person who thrives on teaching and developing others, while bringing a healthy impatience to see progress. And because our clients and their teams come from a wide range of backgrounds, you can thoughtfully navigate issues related to racial and gender (and other) diversity, equity, and inclusion and bring a deep commitment to advancing these values. Business development :  You are comfortable pitching TMC services to potential educational equity clients.  You can negotiate pricing and contracts for your coaching services, understanding how to navigate supporting high-priority clients who might need additional assistance. We are more interested in these four qualities than in any particular type of experience. However, because you will need to be able to relate as a peer to school leaders and other senior leaders in the education sector, you will also presumably bring experience yourself having operated as a principal/building leader or managed senior level people in a school system or network of schools.  We know that there are other types of senior educational equity leaders who may not have run a school, but they could be successful in this role (e.g. Chief Operating Officers, Chief Financial Officers, Managing Directors of Program).  Please apply! Finally, you need to fit well with our culture, which we like to think combines excellence with heart (and a keen sense of humor helps). What Else You Should Know Our coaching roles comes in two varieties – a more junior position (Vice President) and a more senior position (Partner), with the difference between the two being the executive experience you bring and the type of clients with whom you work. Our most urgent current need, given our current client demand and staff makeup, is for a Partner-level coach based anywhere in the United States. This position is full-time and requires moderate travel 1 – 4 days per month). The full-time salary range for VP roles is between $91,800 to $128,520, and between $122,400 to $166,400 for Partners, with exact salary depending on experience and new staff rarely starting at the top of the range. We also offer excellent benefits, including an additional 5% employer contribution to your retirement fund with no match required. We are an equal opportunity employer, are committed to racial equity and social justice, and we make a particular effort to recruit people of color to apply for open positions.  What Now? If this seems like you, please complete an application!

Would someone describe you as #helpful? Are you known for your problem-solving ability?  Would you thrive in a fast-paced environment match-making clients with our services?  We want to talk to you! The Management Center (TMC) is seeking a Manager, Client Support to join our growing intake team.  We are looking for candidates who have a sharp racial equity lens, are highly organized, passionate about details, and excited to support organizations by connecting them with the management services that will help them run more effectively and get their best results.   Who We Are Our mission is to help social change leaders learn how to build and run more effective organizations so they can deliver great results. Founded in 2006, we’re now a 45+ person, $11 million organization (and growing!).  We've helped shape the practices of hundreds of influential organizations and thousands of individual managers, with a particular focus on social justice organizations.  Our clients work on issues – like promoting immigration reform, fighting for racial, economic and gender justice, advocating for educational equity, and protecting voting rights – where they face an inherently uphill battle and so must fight more effectively than their opponents if they are going to win.  We aim to help them do that by making their organizations as effective as possible, by providing coaching, training, and publications for the broader field.   Managed by the VP of Client Support, Wendy Guyton, the Manager of Client Support will be a critical and integral member of the Client Services (sometimes referred to as Intake) Team who will work across the organization to help ensure we meet the needs of our clients so they can achieve their missions in the world.    What You’ll Do The newly created role of Manager of Client Support will work with all clients (and potential clients) in a manner that shows that they are valued and leaves them being even bigger fans of TMC after they come into contact with you.  The role will likely evolve over time, and the more you can handle, the better, but at a minimum, you will:   Engage -- approximately 35% of your time Respond to all incoming inquiries for our in-house training services (when we send a trainer to an organization to train all or parts of their team) in a timely and accurate manner. Provide exceptional service to clients from initial contact through contracting: you’ll ensure clients are properly routed through our process, are connected with the right member of the Client Support team (including yourself), and feel supported along the way. Connect -- approximately 35% of your time Conduct initial client inquiry calls: talking with clients to explore their needs and learn more about their team’s strengths and challenges. Manage client experience from inquiry call to contract including determining training audience and agenda, trainer match, selecting a training date, pricing, and contracting. (And keeping track of all these moving pieces with excellent follow up and follow through!) Match client with TMC services, products, and content that best meet clients’ needs while making strategic decisions reflecting TMC’s organizational objectives. Whenever possible, provide clients with quick assessment, coaching, and/or tools during initial communication that provides some immediate assistance.   Administration -- approximately 30% of your time Ensure accurate entry and updates to client data into our database (Salesforce) so that we can track our pipeline, impact and progress towards goals! Collaborate with Training Team and Administration Team in matching trainers with open registration training sessions. Take on ad hoc special projects for the Client Support Team to help to streamline our processes and make them more effective for the team and for clients   What Else You Should Know We are an equal opportunity employer, are committed to racial equity, and we make a particular effort to recruit people of color, indigenous people, gender-non-binary people, and others who have historically marginalized identities to apply for open positions.   This position is based in Washington, D.C., and is full-time.  We also offer the opportunity to work from home at least one day per week.   The salary range for this role is between $61,200 - $71,400, with exact salary depending on experience and new staff rarely starting at the top of the range .  We also offer excellent benefits, including an additional 5% employer contribution to your retirement fund with no match required.