$38,220 yearly
City of Malden
Duties and Responsibilities:
· Train, test and achieve certification in the State of Massachusetts mandated 911 system as well as the Department of Criminal Justice Information Services (DCJIS) , National Criminal Information Center (NCIC) and MA Registry of Motor Vehicle systems.
· Be trained and gain proficiency in use of the in-house Computer Aided Dispatch system as well as call handling techniques.
· Assist uniformed police officers with all dispatching functions.
· Monitor and answer emergency telephone calls coming into the Department, assess and evaluate the seriousness of each call, determine the proper type of emergency response and dispatch it to the proper location.
· Utilize the Computer Aided Dispatch system to enter all calls for service and to access the database for investigations or other needs.
· Monitor prisoners via closed circuit television (CCTV) for safety reasons.
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