Unity Bank
Lakewood, NJ, USA
Position Summary
The personal banker provides exceptional customer service, conducts account transactions, and sells bank products. This position is a blend of both the teller and customer service functions. The incumbent performs branch operations, opens new accounts, and processes account maintenance transactions. The personal banker builds mutually beneficial and long-term customer relationships by providing a positive customer experience.
Essential Functions
Develop rapport and build lasting relationships with customers through friendly conversation and active listening.
Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards.
Process customer transactions such as deposits, withdrawals, transfers, and payments, accurately and efficiently.
Count, organize, and...