Hexagon Safety And Infrastructure
Madison, AL, USA
Hexagon Safety & Infrastructure Position Title: Support Engineer Req_ID: 5001109557006 Location: Madison, Alabama, United States Description: Job Description The focus of this position will be to provide technical product support for Hexagon's Public Safety market which includes call taking, dispatching, situational awareness, records management, analytics, and mobile solutions. Candidate will be a member of a team that is responsible for providing technical product assistance to our customer support and services teams globally. Responsibilities: Apply basic principles, theories, and concepts to achieve resolution of complex technical product issues in a timely manner while adapting to ever-changing priorities Apply troubleshooting skills to analyze problems, research issues, and perform high-level debugging Interface directly with Hexagon customer support and services teams globally to assist in resolution of technical product...