Community Choice Financial Family of Brands
Gallatin, TN, USA
Job Description Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment. Responsibilities: Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and...