164 sr manager client experience jobs found

SSDM Director - Client Experience / $115K-$125K / Troy, MI (open to remote) Must Haves: At least 5+ years of agency experience in addition to digital marketing experienceAt least one stint at a job that is 3+ yearsAt least 3 years working in an Account Supervisor role or higher, with direct reportsCustomer-service mindsetTakes initiative Education: Bachelors Degree Why Us: SSDM is growing and we seek team members who thrive in just such a growth environment. We are a 14 year-old integrated full-service digital agency who serves as a strategic partner to most of our clients. Focusing on their customer journey, we aid them in achieving significant growth as quickly as possible. Our solutions for each client are unique. No cookie cutter solutions in our tool belts. This highly effective approach has us growing quickly. If you have worked at big agencies or companies where you didn’t feel heard or valued, this could well be the place for you. We are still at the...

SSDM Director - Client Experience / $115K-$125K / Troy, MI (open to remote) Must Haves: At least 5+ years of agency experience in addition to digital marketing experienceAt least one stint at a job that is 3+ yearsAt least 3 years working in an Account Supervisor role or higher, with direct reportsCustomer-service mindsetTakes initiative Education: Bachelors Degree Why Us: SSDM is growing and we seek team members who thrive in just such a growth environment. We are a 14 year-old integrated full-service digital agency who serves as a strategic partner to most of our clients. Focusing on their customer journey, we aid them in achieving significant growth as quickly as possible. Our solutions for each client are unique. No cookie cutter solutions in our tool belts. This highly effective approach has us growing quickly. If you have worked at big agencies or companies where you didn’t feel heard or valued, this could well be the place for you. We are still at the...

SSDM Director - Client Experience / $115K-$125K / Troy, MI (open to remote) Must Haves: At least 5+ years of agency experience in addition to digital marketing experienceAt least one stint at a job that is 3+ yearsAt least 3 years working in an Account Supervisor role or higher, with direct reportsCustomer-service mindsetTakes initiative Education: Bachelors Degree Why Us: SSDM is growing and we seek team members who thrive in just such a growth environment. We are a 14 year-old integrated full-service digital agency who serves as a strategic partner to most of our clients. Focusing on their customer journey, we aid them in achieving significant growth as quickly as possible. Our solutions for each client are unique. No cookie cutter solutions in our tool belts. This highly effective approach has us growing quickly. If you have worked at big agencies or companies where you didn’t feel heard or valued, this could well be the place for you. We are still at the...

SSDM Director - Client Experience / $115K-$125K / Troy, MI (open to remote) Must Haves: At least 5+ years of agency experience in addition to digital marketing experienceAt least one stint at a job that is 3+ yearsAt least 3 years working in an Account Supervisor role or higher, with direct reportsCustomer-service mindsetTakes initiative Education: Bachelors Degree Why Us: SSDM is growing and we seek team members who thrive in just such a growth environment. We are a 14 year-old integrated full-service digital agency who serves as a strategic partner to most of our clients. Focusing on their customer journey, we aid them in achieving significant growth as quickly as possible. Our solutions for each client are unique. No cookie cutter solutions in our tool belts. This highly effective approach has us growing quickly. If you have worked at big agencies or companies where you didn’t feel heard or valued, this could well be the place for you. We are still at the...

SSDM Director - Client Experience / $115K-$125K / Troy, MI (open to remote) Must Haves: At least 5+ years of agency experience in addition to digital marketing experienceAt least one stint at a job that is 3+ yearsAt least 3 years working in an Account Supervisor role or higher, with direct reportsCustomer-service mindsetTakes initiative Education: Bachelors Degree Why Us: SSDM is growing and we seek team members who thrive in just such a growth environment. We are a 14 year-old integrated full-service digital agency who serves as a strategic partner to most of our clients. Focusing on their customer journey, we aid them in achieving significant growth as quickly as possible. Our solutions for each client are unique. No cookie cutter solutions in our tool belts. This highly effective approach has us growing quickly. If you have worked at big agencies or companies where you didn’t feel heard or valued, this could well be the place for you. We are still at the...

Senior Performance Test Engineer - INF001839 The primary responsibility of the Sr Performance Test Engineer is to work closely with cross functional partners to design, develop and implement Performance and Load testing for TOPS, non- TOPs, EDW, etc. This role is involved throughout the project lifecycle providing guidance and leadership to junior team members. The Sr Performance Test Engineer is involved in creating, reviewing, and validating performance requirements and technical specifications. This role is responsible for ensuring high quality Performance and Load Test deliverables. The Sr Performance Test Engineer continuously evaluates ways to drive process improvements that involve performance testing. Location Note This role is a hybrid work arrangement with expectations that 2 days a month, meetings will occur in Chicago, IL, or any of the business offices within our operating footprint may be required. Essential Functions Responsible for writing and executing...

Senior Territory Manager, Advanced Wound Management (AWM) Department: Wound Management Surgical Reconstruction Location: San Diego, CA Job Type: Full-Time Shift: Variable, 80% Travel LifeNet Health is searching for talented individuals who will embrace our mission of saving lives , restoring health , and giving hope . LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (OPO) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues, and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine, and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence. How you will...

Are you looking to take on a leadership role in managing client relationships? At IL2000 we are looking for ambitious supply chain professionals to work as logisticians to optimize and maintain focus on a continuous improvement process with clients supporting their order to cash business model. Our teams work through an innovative and collaborative culture to build strategic value. As an organization, we are committed to exceeding our customer expectations. This position does not require relocation. This is a remote position that requires approximately 20% travel. This role requires an existing understanding of freight management, and / or experience working in LTL, Freight Forwarding, Freight Management, or the 3PL industry. Applicants without experience will not be considered. About IL2000 Founded in 1999, IL2000 provides supply chain / freight management consulting services, SaaS technology (Transportation Management Systems), and freight management services resulting...

Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) RN OCC Health PRN today with HCA Florida Sarasota Doctors Hospital. Benefits HCA Florida Sarasota Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling,...

Cambrex Locations: Whippany, New Jersey Categories: Human Resources Req ID: 3135 Company Information You Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance, drug product, and analytical services across the entire drug lifecycle. With more than 40 years of experience and a growing team of over 2,400 professionals servicing global clients, Cambrex is a trusted partner in branded and generic markets for API and dosage form development and manufacturing. Your Work Matters. At Cambrex, we strive to build a culture where all colleagues have the opportunity to: engage in work that matters to our customers and the patients they serve learn new skills and enjoy new experiences in an engaging and safe environment strengthen connections with coworkers and the community We're committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing...

Crane Currency Equal Opportunity/Affirmative Action Employer M/F/Vet/Disab Location: GA, Alpharetta Department: Information Technology Crane Currency is looking to fill an IT Service Desk Supervisor job at the Alpharetta, GA location. We will consider candidates who prefer to work out of Dalton, MA; or Nashua, NH location as well. This IT Supervisor oversees the entire Service Desk staff and day to day operations of the service they provide. You will coordinate staffing schedules to cover hours of operation; act as the escalation point; and be the customer advocate for complex technical problems. It is crucial to ensure customer requirements are met in terms of communication, prioritizing, escalation, resolving incidents and requests in a timely manner. IT Service Desk Supervisor is responsible for : Establish weekly and monthly goals to meet customer Service Level Agreement (SLA). Work with the Sr. IT Manager...

Description: If you like working with a team committed to serving others providing a high level of customer service, we have the role for you! The position requires a great deal of data entry, processing eligibility, claims management and assisting the internal team with the daily duties of responding to our clients. The ideal candidate must be able to maintain a high degree of confidentiality, follow established processes and workflows, have strong interpersonal skills, and an ability to build positive work relationships. MAJOR RESPONSIBILITIES Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions; (mail, phone, receptionist, backup etc.). Work in conjunction with Customer Service Representative, Sr. Customer Service Representative or Account Manager and provide service to customers; (invoicing, processing enrollments and terminations, copying, scanning, claims, billing, COBRA, renewal...

Description: Provide superior service and administrative support for department. MAJOR RESPONSIBILITIES Provide prompt and efficient assistance according to agency procedures and guidelines in the completion of administrative functions; (mail, phone, receptionist, backup etc.). Work in conjunction with Client Service Specialist, Sr. Client Service Specialist or Account Manager and provide service to customers; (invoicing, processing enrollments and terminations, copying, scanning, claims, billing, COBRA, renewal confirmations, etc.). Request identification cards. Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and omissions exposure. Assist in follow up of outstanding claims in accordance with agency guidelines. Assist in the completion of daily reports. Maintain professional accreditation necessary to meet agency standards. Participate in continuing education programs when available. Build...

Application Instructions Click Apply Online | This is a full-time position with a salary range of $90,000 - $130,000. Korsmo Construction has carefully chosen benefits packages that support staff and their families. This includes - In Employment year 1: 1 week of vacation, 8 paid holidays, sick time accrued at 1 hour for every 40 hours worked. Medical, Dental and Vision insurance options; option 1 where Korsmo will pay for your self-coverage premiums 100% for medical, dental, and vision, and option 2 where you can pay a low monthly premium for a higher HSA Plan. 401K Retirement plan with employer match up to 4%, a paid life insurance plan and a free Employee Assistance Program! Position Description PURPOSE: To plan and execute successful construction project outcomes for assigned projects and clients. Examples of successful outcomes are timely buyout, timely construction milestones and completion, timely change order management, timely close-out, satisfied clients...

DHL eCommerce Equal Opportunity Employer/Disability/VET Location: Florida, Weston (FLL) SUMMARY: The Sr. Analyst of Contract and Bid Management is responsible for the management, maintenance, reporting and compliance of all standard and non-standard customer contacts. In addition, the role is responsible for driving customer and cross-divisional RFI, RFP and RFQ responses and assistance with customer profile database management and initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Further build up a centralized contract and compliance function for all customer contracts; Implement and maintain central contract management tool/repository Manage reports of key contract items and proactively ensure compliance with requirements and regulations; Analyze and prepare deep-dive reports on customer contracts and bids Seek process improvement and automation opportunities to optimize and increase accuracy of contract and bid management processes Integrate/streamline contract...

Responsibilities: • Work with Sr. Level Life Science Account Manager and/or LS Account Executive on LS kit projects, including BOMs, Prototype grids, IT Work, Kit set up and FAS entry • Troubleshoot project/account issues with Account Executive, Production, IT, Creative, Client • Maintain strong working relationships, both externally and internally • Attend/manage production-related client meetings – daily/weekly/monthly/quarterly, as needed • Manage Inventory for all LS Kits and Components, as well as Print Materials • Onboard new small to mid-volume clients with minimal assistance from the Sr. Level LS Account Manager and/or LS Account Executive • Perform all Level 1 - LS CSR tasks, as required to keep team properly supported • Mentor/Train Entry Level LS Client Services Reps Qualifications: • Proven track record building rapport with clients, internal resources, sales reps, and vendors • Proven track record prioritizing and multi-tasking on many tasks...

Institute of International Education IIE is an Equal Opportunity and Affirmative Action Employer of Females/Minorities/Veterans/ Individuals with Disabilities. Organizational Department: Schedule: Full Time Education: Bachelor's Degree Career Level: Location: Chicago IL - Chicago, IL 60602 US Houston TX - Houston, TX 77027 US New York NY - New York, NY 10007 US San Francisco CA - San Francisco, CA 94108 US Washington DC - Washington, DC 20005 US (Primary) Job Description: This position supports the KAUST Gifted Student Program (KGSP), leading a team of finance professionals to provide budgetary planning, fiscal management, and accounting for a large program department and client. This role regularly interfaces with internal and external stakeholders, providing recommendations for financial policy and processes and compiling reports to track actual spending against quarterly and fiscal year forecasting. As the lead financial manager for the KGSP, this...

Wheels, Inc. Wheels is an Equal Opportunity, Voluntary Affirmative Action Employer, Minority/Female/Disability/Veteran Bannockburn IL Posted Yesterday Full time R2183 Job Description: JOB OVERVIEW: As a key member of the Wheels Donlen client facing team, the Sr Account Manager will participate in defining, executing, and initiating activities across the organization to assure an exceptional client experience. In this role, the Account Manager will support and execute a client’s initiatives via the pillars of Fleet Administration (Driver Management, Vehicle Management, Decision Management). Managing the non-compliance of drivers is a core component. This role consists of a 3-part customer support strategy. Customer : Effectively manage a portfolio of clients by using the Wheels infrastructure to help resolve issues and implement suggestions. Thought process : Seek and resolve information regarding client issue/problems. Look...

ID 2023-4145 Job Locations US-CA-Redwood City, Remote Job Post Information* : Posted Date 11 hours ago Category People More information about this job: About Nevro Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. We are focused on providing innovative products that improve the quality of life of patients suffering from debilitating chronic pain. We started with a simple mission to help more patients suffering from chronic pain. At each stage of development, our research was subject to the highest levels of scientific rigor, resulting in a new therapy that has impacted the lives of over 100,000 patients around the world. Nevro has developed and commercialized the Senza spinal cord stimulation (SCS) system, an evidence-based, non-pharmacologic neuromodulation platform for the treatment of chronic pain. HF10 therapy has demonstrated the ability to reduce or eliminate opioids in ≥65% of patients across six...

Servicon Systems, Inc. EEO Statement: Equal Employment Opportunity/M/F/disability/protected veteran status Servicon Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Area Manager (Portfolio Manager) US-CA-Culver City Job ID: 2023-4261 # of Openings: 1 Category: Operations Management Servicon Operations - Municipalities Overview For almost 50 years, Servicon has been the leading custodial solutions provider servicing the healthcare, aerospace, commercial, municipal, manufacturing, life science, and entertainment industries nationally. Our purpose is to elevate our industry and provide healthy environments in which people can thrive – this applies to the work we do for our clients and the environment we cultivate internally. We rally, we adapt, and we are not beholden to...