Genuine Parts Company
Knoxville, TN, USA
Knoxville, TN, USA Full time R25_0000012266 SUMMARY: Under general supervision, the Counter Sales Representative II provides quality customer service and support at a key location in the retail and service business segment. JOB DUTIES Supports location sales by providing first class customer service to local market. Assists in servicing customers face-to-face through familiarity and knowledge of products. Troubleshoots customer problems and provides creative solutions. Identifies and builds customer assemblies. Ensures knowledge of use of all equipment. Works closely with the Solutions Center Manager and outside sales group to develop and grow the business. Assists team in overall maintenance of the location. Participates in making sure all safety guidelines are followed. Maintains key relationships with customers. Ensures customer service and value-add is a focal point of every interaction. Performs other duties as assigned. EDUCATION & EXPERIENCE...