Methodist Healthcare Ministries
San Antonio, TX, USA
Essential Duties: Retrieves high volume of incoming calls, screens and directs to appropriate personnel or department. Schedules, updates, and accommodates patient preferences for patient appointments for multiple providers and departments. Maintains privacy of protected health information (PHI) in accordance with HIPAA Maintains medical and/or dental electronic records. Supports all clinic and clinical support areas of organization to include Medical, MAP, Health Education, Dental, Behavioral Health, Psychiatry, Physical Therapy, Charity Care, Parenting and Registration department. Collects payments for services and products and prepares deposits daily. Collects and reviews registration documents. Provides excellent customer service. Process request for external medical records. Welcomes on-site visitors, determines nature of business, and announces visitor to appropriate personnel. Orders, receives, and maintains office supplies. Assists in the resolution of...