Innova Solutions
Cleveland, OH, USA
IT Field Technician - Onsite Innova Solutions has immediately need for a IT Field Technician to support Cleveland OH area: This job is office based and will support the Cleveland OH area Job will start out as a contract, and has the strong possibility to convert to FTE Responsible for installation, modification, and repairs to personal computer hardware and software systems, and provides technical assistance and training to system users. Candidates with prior MSP experience are strongly preferred. Responsibilities: Provide surveillance, management, and event notification of the network infrastructure. Coordinate and/or escalate network issues to appropriate engineering team or carrier. Interface with end users to independently resolve problems concerning system functions Troubleshoot and solve problems related to PC hardware and software. Update customers regularly on ongoing trouble tickets and provide full report of issues. Administer...