LC Staffing
Kalispell, MT, USA
Patient Access Representative Does your name appear in the dictionary under "customer service?" Are you skilled with people and systems? LC Staffing is hiring a Patient Access Representative for a Flathead medical clinic. The day to day: Provides outstanding professional phone management skills; manages a multiline telephone system efficiently and politely, minimizing hold time. Answers inquiries in a calm and consistent manner; connects patients to staff appropriately with items outside the scope of the reception staff. Creates a welcoming atmosphere by greeting patients and visitors to the clinic. Checks patients in for appointments while verifying demographic, financial, and insurance information accuracy and meeting HRSA requirements. Assists patients in determining eligibility for sliding fee schedule discounts and links patients to insurance enrollment assistance when appropriate. Informs patients of clinic procedures and policy. Checks patients out from...