Mercury Broadband
Topeka, KS, USA
Organization: Mercury Broadband is a leading provider of High-Speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Position Summary: Mercury Broadband is looking for a skilled customer service manager to join its rapidly growing company and lead our team of support agents in providing exceptional and timely customer service. The ideal candidate should possess a proven track record of leadership in a call center environment, exceptional communication, and interpersonal skills, and possess an understanding of...