Hertz
Salt Lake City, UT, USA
General Responsibilities: The IT Field Support Technician is primarily responsible providing end user support for all technologies in our Airport and Off-Airport locations. Technologies include, but are not limited to, Point of Sale, computers, tablets, mobile devices, thermal and laser printers, wireless devices, digital signage, A/V, telephony, low-voltage cabling, as well as wireless, cellular, and local area networking. The role will frequently interact with outsourced partners who provide support on specialized technologies. Tasks include tracking, troubleshooting, and resolving end-user computer issues, as well as proactive monitoring and support. Additionally, this role will support and assist other IT End User support functions, as needed. The successful candidate will possess deep technical knowledge, exceptional interpersonal skills. This role is the focal point for customers in the geographic area that they support. Accountable for: Awareness and...