Fivetran
Oakland, CA, USA
Position Title: Lead Support Account Manager From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role
Fivetran is seeking an experienced, customer-centric Lead Support Account Manager (SAM) to provide white-glove, high-touch support to our most strategic Premium customers. In this role, you will serve as the primary support advocate and trusted advisor, ensuring these customers achieve maximum value from Fivetran while receiving exceptional responsiveness, proactive insights, and seamless engagement across Support, Engineering, Product, and Customer Success.
This lead role blends deep technical understanding with strong relationship...