Southeast Oral Surgery
Lenoir City, TN, USA
Role and Responsibilities The Insurance Verification Coordinator is responsible for verifying insurance and investigating any missing information that prohibits verification. This individual also maintains the relationship with the third-party insurance verification vendor. Work with third party insurance verification company to ensure patient insurance is verified in a timely manner. Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc. Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes. Provide exceptional customer service while interacting with staff, insurance providers, and patients over the phone, in person and electronic communication. Communicate with patients, over the phone or in person, to help them understand the cost associated with treatment. Updating and maintaining patient insurance information within OMSVision....