Roger Williams University
Bristol, RI 02809, USA
Roger Williams University Location: Bristol, RI Category: Professional and Clerical Posted On: Wed Jul 20 2022 Job Description: Roger Williams University Information Technology is hiring for a Technology Services Specialist! Come join a collaborative team, working on a beautiful campus on Narragansett Bay. This position is perfect for someone who is an entry-level candidate with a basic background in technology support and great customer service experience. We offer the support and time to grow and advance your career!
The Technology Services Specialist provides Tier 1 technical support and expertise to students, faculty and staff, while working with student assistants as part of a team that provides technical support via phone, walk-in, web forms, and e-mail for supported applications and IT services. Responsibilities include problem research, identification, resolution, follow-up, routing and escalation, as required. The Technology Services Specialist is...