Triumph Group
Grand Prairie, TX, USA
Triumph Group Location: Grand Prairie, Texas, United States, 75050 Function: Other Responsibilities Complies with Triumph Group Code of Business Conduct, as well as safety regulations. Able to troubleshoot and resolve incident tickets. Analyze and design the IT infrastructure requirements. Works closely with corporate IT teams to resolve issues with corporate applications, and to implement corporate initiatives in a timely manner. Maintains network diagrams, and error logs, researches user needs and works closely with users to alleviate issues. Manages site tickets, which are created in the corporate help desk application, and escalates tickets, as necessary. Diagnoses, identifies, isolates, and analyzes problems related to company hardware, software, network and telecommunications systems, and resolves said issues. Alerts manager to recurring problems and/or patterns of problems. Provides technical support for computers and associated networks....