European Wax Center
Midvale, UT, USA
Lead Guest Service Associate Title: Lead Guest Service Associate Reports To: Center Manager Classification: Hourly Supervises: Guest Service Associates Full Benefits: Available after 90 days with qualifying minimum hours worked. Compensation: Competitive base +Bonuses Position Summary: The Lead GSA supports the Center Manager in being responsible for ensuring every guest has a memorable and inviting experience, while delivering the company's desired financial results. This includes, but is not limited to; consistently modeling guest service behaviors, recruiting, development and retention of talent, and center cleanliness. Duties and Responsibilities: Exceeds guests expectations by delivering the ultimate guest experience with each and every guest. Assist in training associates to further establish trust and build guest confidence through becoming experts in package sales and product knowledge. Merging guests, missing referral points, retail returns, and assisting in...