17 front desk agent jobs found

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $19 - $21 hourly Responsibilities: Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Work with the housekeeping staff to ensure rooms are ready for new guests Handle customer complaints as necessary General bookkeeping: ensure all hotel...

FRONT DESK AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary...

Front Desk Agent Job Description Checking people in and out. It's a no-brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day. What will I be doing? As a Front Desk Agent, you will: Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone every day. Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Responsibilities:...

Description: WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position ranging from $16.00-$18.25 plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host). Maintain high level of positive and professional approach with coworkers and guests. Welcome guests to the unique accommodation experience of Heritage by articulating...

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! The hours for this position are 2pm - 10pm Saturday and Sunday. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to...

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: Guest Service:...

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $18 hourly Responsibilities: Work with the housekeeping staff to ensure rooms are ready for new guests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Perform regular bookkeeping duties: make sure hotel guest information is current and correct Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and...

The Olentangy Motor Inn/ Crimson Cup Coffee & Tea is hiring a front desk agent/barista. This position will also pay a retention bonus after 90 days of $200! **This position will cross train as a barista as well as work at the front desk of the motel** This position pays $ 15 / hour plus tips Full time Front Desk Clerk/Barista benefit package offered: Benefits begin 30 days after you start Medical Dental Vision Life Insurance Critical and Accident Insurance PTO Hotel Discounts Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relations. Effectively support the Front Office Supervisor, control and manage all front office operations and exceed company standards for guest satisfaction . Specific Duties: Assists in maximization of revenue goals through up selling and down selling according to...

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest’s first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries (“a smile in your voice”) Answer phones, dispatch guest calls, cast member and assist with any questions or special...

ATA Services, Inc. Position Title: Admin Assistant - Temp job with State of NM MVD Requisition ID Requisition ID: 1936 Location: NM - Santa Fe - Santa Fe city, Santa Fe, NM, US Job Class: Clerical Post Date: Yesterday Description: ATA Services, Inc. is currently seeking to hire a Customer Service Agent to work on a temporary assignment with Motor Vehicle Department - Partner Management Unit Pay rate: $16.00 per hour with weekly pay. Start Date: ASAP Schedule: Monday – Friday; 8:00am – 5:00pm Location: 1100 S. St Francis Dr; Santa Fe Job Duties: Provide high-level customer service and promptly resolve any customer issue/inquiry in a courteous, efficient and professional manner. Keep track of daily emails received for returned credentials, send out returned credentials, file returned credentials, and destroy as necessary. Ensure all Medical and Vision reports are received and processed to update customer records timely....

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep. People will forget what you said, forget what you did, but people will never forget how you made them feel. (Maya Angelou) At The Hay-Adams, we embrace this truth. We celebrate the way each of our staff members uniquely give of themselves, not only so that our guests may feel inexorably welcome and looked after, but also because we treat one another like family. Located in one of downtown...

ATA Services, Inc. is currently seeking to hire a Customer Service Agent to work on a temporary assignment with Motor Vehicle Department - Partner Management Unit Pay rate: $16.00 per hour with weekly pay. Start Date: ASAP Schedule: Monday – Friday; 8:00am – 5:00pm Location: 1100 S. St Francis Dr; Santa Fe Job Duties: Provide high-level customer service and promptly resolve any customer issue/inquiry in a courteous, efficient and professional manner. Keep track of daily emails received for returned credentials, send out returned credentials, file returned credentials, and destroy as necessary. Ensure all Medical and Vision reports are received and processed to update customer records timely. Receive, process, and scan all medical and vision reports to customer records timely and efficiently. Receive, process and track all medical denials and Letter of Concerns added to customer records. Cover the front desk weekly assisting customers with driver...

We are seeking a motivated and detail-oriented person to join our purchasing administrative staff! If you're looking for a challenge and an opportunity to grow, this could be your place. Keer America is seeking a purchasing assistant with great office and administrative skills. This person will be part of our administrative office team, focusing upon supporting our purchasing and office team. Focus to detail and a high level of motivation are essential for success in this role. Experience is helpful but motivation, attention to detail and a desire to learn and grow is even more important. Chinese language would be a strong plus in this role. Key functions include: Work closely with purchasing agent Coordinate with existing vendors regarding order statuses. Work with warehouse and accounting staff to confirm and process invoices along with supporting documentation. Update warehouse staff on delivery status. Work at front desk at the administrative building,...

Villanova University Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ’s. Posting Details (Default Section) Posting Number: 20244122S Position Title: Guest Services Agent - The Inn at Villanova University Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 507-Inn at Villanova University Position Summary: The Guest Services Agent is responsible for providing a welcoming atmosphere and ensuring guest and public contact at the Front Desk runs smoothly and efficiently and in accordance with The Inn and always at a 4-Diamond style level. Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an...

JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period Benefits Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program At AAA, our Team Members strive to deliver amazing...

JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period Benefits Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program At AAA, our Team Members strive to deliver amazing...

JOB DESCRIPTION This position is responsible for: providing support in the means of billing and collection of revenue for the Solid Waste Department, handling high volume of calls to process customer account inquiries, requests and payments, providing all aspects of customer service to include, but not limited to: activating new accounts, terminating accounts, completing applications, moves and changes and resolving customer complaints and problems. The position is also responsible for maintaining account notes and documenting phone conversations and written requests. Full Time Hourly Rate: $16.54 - $27.10 Pay Scale/Grade: H1 FLSA Classification: Non-exempt Benefits: Full-time employees are eligible for benefits. These benefits include: *Sick and Annual Leave *Competitive and Affordable Medical, Dental, and Vision Insurance *Retirement benefits through the Retirement Systems of Alabama *Free Employee Assistance Program *Life Insurance *Long Term...