Carilion Clinic
Roanoke, VA, USA
Job Title: FINANCIAL COUNSELOR (Patient Benefits) Description Employment Status: Full time Shift: Day (United States of America) Facility: 2331 Franklin Rd - Roanoke CP01 Carilion Medical Center. Requisition Number: R157427 FINANCIAL COUNSELOR (Patient Benefits) (Open)
How You’ll Help Transform Healthcare: Financial Counselor
Promotes Carilion's culture of service excellence and quality by implementing and accepting accountability of the service standards: provides excellent service to patients/customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to patient and customer requests/needs. Responsible for the financial stewardship of the assigned department. Assumes ownership as first-level support for the assigned team to answer a wide variety of customer questions, initiate resolution of escalated customer concerns related to the...