Brook & Whittle
New Albany, IN, USA
Shift: Monday-Friday (9:30a-5:30p) The Specialty Products Agent provides customers with information regarding prices and availability of extended life, durable, magnets, tape, and other miscellaneous items produced outside of the New Albany facility. Process and enter orders for products received via Internet, email, phone, and mail. Answers incoming telephone calls from customers regarding product questions. Places outgoing calls to customers in order to obtain information necessary to verify orders. Route orders received by Specialty Products (SP) Department Process orders with all critical information necessary to produce products to customer's specifications Reviews orders received for accurate pricing, spelling, and other information Contacts customer to confirm missing or additional information on orders and quotes (such as quantity and ink color) Prepares and ensures the completeness of order jacket and submits to QA Answers incoming telephone calls regarding...