1004 customer-service jobs found in Cambridge, MA

Harvard University EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Customer Service Representative Staff Assistant III Campus Services 58701BR Job Summary Transportation: We are committed to providing safe and reliable transportation and parking for the University community. This includes shuttle and van service, fleet management, parking, and our award winning CommuterChoice Program which offers a number of sustainable transportation options. Job Summary The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking...

US-MA-Boston Job ID: 2022-2732 # of Openings: 1 Category: Inside Sales Type: Full-Time Job Summary Colony With over 47 locations in 17 states, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. Additionally Colony offers offers a competitive compensation and benefits package including comprehensive medical, dental, and vision insurance, 401k with company match, paid time off, tuition reimbursement, long term and short term disability insurance, and employee discounts on our extensive catalog of...

Motion Industries Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay. Responsibilities Respond to customer inquiries, provide quotes, and take customer orders Order and source products Negotiate sale and purchase prices Proactively generate sales and promote Company products Expedite backorders Assist with pulling inventory and preparing shipments Assist with customer returns Interact with customers and suppliers to obtain and fill orders correctly Troubleshoot customer concerns Qualifications Good customer service and communication skills Reliable, organized,...

Motion Industries Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay. Responsibilities Respond to customer inquiries, provide quotes, and take customer orders Order and source products Negotiate sale and purchase prices Proactively generate sales and promote Company products Expedite backorders Assist with pulling inventory and preparing shipments Assist with customer returns Interact with customers and suppliers to obtain and fill orders correctly Troubleshoot customer concerns Qualifications Good customer service and communication skills Reliable, organized,...

Description: Norfolk Kitchen & Bath is a family-owned business who has been a leader in kitchen design for over 30 years. We take pride in the ability to offer beautiful kitchens and bath designs and provide exceptional service to our clients. We are excited to offer the opportunity to join our Braintree showroom team as a Showroom Coordinator. This is a great opportunity for someone who has been in an office manager or front desk administrative role where the work environment was fast-paced. The Showroom Coordinator position is customer-facing and you must be very organized and able to juggle multiple tasks. If you enjoy working in a beautiful location and spend your free time watching HGTV and scrolling through Pinterest for interior design ideas, we may be the "home" for you. The Showroom Coordinator is key to keeping the day-to-day running smoothly by assisting customers, and designers and managing the flow of work. Providing exceptional customer service is one...

Description: Summary/Objective : Contact our customers in the PCA program (consumers, surrogates, and PCAs) to communicate where additional or corrected information is required to facilitate processing of program related documentation or other information. Hybrid role with 2 days in the office and 3 days at home. Core hours Monday - Friday 8:30am - 4:30pm. Requirements: Essential Functions Outbound calls Communicate with Consumer Relations staff Provides program related resource information, as applicable Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC). Competencies Professional, friendly and understanding Able to work efficiently as a team player Self-motivated Competent with data entry Willing to learn and apply new information Punctual and dependable Preferred Experience Call Center and customer service experience highly preferred Bilingual a plus Required...

Description: The position of a consumer relations representative has many layers and components as we are heavily integrated with each function in FI Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls, we are the face and voice of the company and as such, are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. Hybrid model 2 days in office 3 days home with core hours Monday - Friday 8:30am to 4:30pm. Essential Functions Answers consumer inquires Troubleshoots problems needing resolution Provides program related resource information Liaison to other departments within the company Competencies Professional, friendly and understanding of the consumer's situation Attentive to details Able to work efficiently as a team player Self-motivated Competent with data entry and basic formula understanding and...

Description: The position of a consumer relations representative has many layers and components as we are heavily integrated with each function in FI Processing & Support Services and the company as a whole. Working with a fast-paced high volume customer service call center for inbound calls. Looking for bilingual with fluency English, Spanish, Chinese, Haitian- Creole, Cape Verdean, Portuguese and/or other languages. We are the face and voice of the company and as such, are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. Hybrid: 2 times a week in the office and 3 days home. Monday - Friday with core hours 8:30am to 4:30pm and a 35 hour work week. Essential Functions Answers consumer inquires Troubleshoots problems needing resolution Provides program related resource information Liaison to other departments within the company Competencies...

Description: Gustavo Preston Company, founded in 1881, has been providing engineered fluid handling equipment solutions to Boston and the greater New England area for over 135 years. As one of the nation's oldest commercial pump repair and sales agencies we continue to grow, develop, and expand our facilities. This allows us to provide high quality, technically engineered equipment that is supported by our outstanding technical sales and premium service and support. The Position: Customer Service Coordinator The position of Customer Service Coordinator is responsible for communicating with our customers and our internal service department to get information needed to resolve customer issues and needs. The individual will field emergency calls and discuss scheduling options with customers and effectively provide solutions. They work with the Service Team Lead to assist with scheduling service calls and communicate with our service technicians. This is role is in the...

SunSource Are you looking for a meaningful career opportunity with an organization that values your goals, efforts, and dedication? We'd love for you to join our team at The Hope Group! The Hope Group, a SunSource company, offers access to a wide variety of career opportunities and strives to recognize and reward our associates for their hard work and commitment. If you have a desire to learn in a dynamic team environment that champions personal growth and development, we want to hear from you! We are currently seeking a Customer Service Representative in Northborough, MA. The Customer Service Representative performs a variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to Hope Group products. This position requires extensive specialized knowledge of product application characteristics. What You'll Do: Receive and review inquiries and orders to ensure correct identification of parts or units required...

Description: Norfolk Kitchen & Bath is a family-owned business who has been a leader in kitchen design for over 30 years. We take pride in the ability to offer beautiful kitchens and bath designs and provide exceptional service to our clients. We are excited to offer the opportunity to join our Nashua showroom team as a Showroom Coordinator. This is a great opportunity for someone who has been in an office manager or front desk administrative role where the work environment was fast-paced. The Showroom Coordinator position is customer-facing and you must be very organized and able to juggle multiple tasks. If you enjoy working in a beautiful location and spend your free time watching HGTV and scrolling through Pinterest for interior design ideas, we may be the "home" for you. The Showroom Coordinator is key to keeping the day-to-day running smoothly by assisting customers, and designers and managing the flow of work. Providing exceptional customer service is one of our...

SterlingBridge is looking for a Customer Service Representative - Administrative Support to work with our customers, external brokers and their clients. This position requires excellent customer service skills, in depth knowledge of health insurance products, and an ability to problem solve during case management and submission. Customer Service Representative Position Responsibilities Maintain understanding of offered health, dental, and other ancillary products including eligibility, reporting rules, and online shopping. Assist customers, brokers and their clients, with the submission of new enrollments, as well as changes to existing membership. Consult with customers and broker customers regarding health and dental insurance options during open enrollment. Qualifications/Education/Experience/Skills/Abilities Must have or willing to obtain a MA resident state health insurance license. 2 year college degree or equivalent, and/or 2+ years’ experience in sales...

Customer Service by Phone! Hybrid/Remote! Training! Career Path! Benefits! $19.00/hr! US-MA-Worcester Job ID: 6907 Type: Full Time # of Openings: 1 Category: Customer Service Fallon Health - Corp HQ Overview Fallon Health Vaccination Requirements: To protect the health and safety of our workforce, members and communities we serve, Fallon Health now requires all employees to disclose COVID-19 vaccination status. As of 2/1/2022 all roles not designated as “Remote” require full COVID-19 vaccination and Fallon Health will obtain the necessary information from candidates prior to employment to ensure compliance. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more.. *The REMOTE work model can commence after approximately 6-7 weeks of on-site...

Description: The bilingual Chinese/English-speaking Customer Service Representative will support the Sales Department, including processing order entry and returns and performing account maintenance. In addition, the position is responsible for taking all inbound phone calls and fielding them appropriately. 1. Answers and fields inbound phone calls and follows up with each call until a Sales Representative receives it. 2. When the Sales Representative is out on vacation or busy, will take orders from existing customers including: (a) keying orders into order entry from sales notes or by phone from the customer; (b) provide pricing to customers from Sales prepared sheets; (c) assist Sales Representatives in making new sheets; (d) take over the handling of will call only customers from Sales Representatives upon request. 3. Tracks delivery shortages to assigned accounts on a spreadsheet, including communicating with a Sales Representative to ensure the...

Providence Community Health Customer Service Representative Employee - Full Time Indiv Contrib-Union Main Office, Providence, RI, US Overview: Supports exceptional service to patients and care teams by working collaboratively. Duties & Responsibilities: Provides excellent internal/external customer service in all interactions with patients and PCHC staff. Answers incoming calls to all Health Center sites, gathers accurate information from the caller and delivers the necessary information or service by assisting the caller directly or routing the call appropriately. Uses Hotlist Guidelines appropriately and routes call directly to Nurse. Gathers information from caller and schedules appointment appropriately while insuring accuracy of Health Center, provider, date, time, and reason for visit. Handles all calls professionally and in accordance with organization-identified metrics for processing calls. Qualifications: Basic knowledge of common third...

Customer Service Specialist FULL-TIME $19/hr The person in this position is responsible for: Assisting with planning and executing all aspects of customer support daily via telephone, email, or in-person communication. Also responsible for responding to all internal and external contacts, coordinating tasks and special projects as requested. This position requires excellent interpersonal, written and verbal communication skills. Due to high stress situations that may require intense mental application, problem-solving skills are a must. Job involves using independent judgement with limited guidance or supervision. A complete understanding of the company’s product and process knowledge and applications will be expected to perform the job successfully. The person in this position is expected to carry out the duties efficiently, attentively and conscientiously. BOS-01 WS-01 Schedule Shift start: 8:00AM Shift length: 8 hours Monday-Friday Benefits Health...

Position Summary: This is a Functional Site Leadership Role to lead Technical Development (TD) at the newly commissioned Waltham site which will house our self-amplifying and conventional mRNA (mRNA) R&D activities.  Accountable for set up of TD at the new site and ensuring it’s successful integration with the other Seqirus functions. The Waltham site will house multiple functions including Research, Clinical, Regulatory, Project Management, and other functions. This role carries responsibility for establishment of appropriate site capabilities and relationships with the co-located and Global functions. Has overall responsibility for platform and product development/technology transfer and product manufacture for our mRNA therapy platform Identifies personnel needs, trains, develops and motivates subordinates in product development, analytics, quality, plant operations, facility maintenance, process and equipment validations. Is responsible for optimizing...

Owner Operator Wanted - Earn Up to $1,000 PER DAY - $5,000 Sign-On Bonus! XPO is now contracting with quality independent owner-operators for drayage service at key rail ramps and ports throughout the United States. We need hardworking Independent Contractors like you to join our team located in Worchester. As an Independent Contractor with XPO, you will be eligible for programs that can boost your profitability and save you money : Earn Up to $1,000 PER DAY Optional Weekend Work HOME NIGHTLY! $5,000 Sign-On Bonus! Consistent freight Competitive payouts Local & Regional runs Rarely Exceed 200 Miles Drop & hook freight No Forced Dispatch Industry-leading fuel discounts Supportive dispatchers Growing port and rail business with dedicated lanes Ask a recruiter about our tire and fuel discount programs   XPO Independent Contractor Qualifications: At least 23 years of age At least 12 months of verifiable experience within the previous...

Harvard University EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Forum Coordinator Harvard Kennedy School 58897BR Job Summary The Institute of Politics (IOP) at Harvard Kennedy School has a rich history as the first institution of its kind with a mission to inspire young people-especially undergraduates-to become leaders in the world of politics and public life. By offering a wide range of diverse nonpartisan programming, the IOP bridges the worlds of academia and practice in order to expose students to politics and civic life. The activities of the IOP are extensive. For over 50 years, the IOP has welcomed Resident and Visiting Fellows to engage and lead...

Harvard University EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Project Coordinator, Mayor and City Recruitment Harvard Kennedy School 58871BR Job Summary The Bloomberg Harvard City Leadership Initiative is an ambitious joint effort of Harvard Kennedy School and Harvard Business School in close collaboration with and funded by Bloomberg Philanthropies to advance leadership, management, and innovation in cities. As part of the nascent Bloomberg Center for Cities at Harvard University , the Initiative equips mayors and senior city officials with leadership skills and management tools to tackle their cities' complex challenges and improve people's quality of life....