Carilion Clinic
Roanoke, VA, USA
Carilion Clinic Workplace: Onsite Sign on Bonus: $7,500.00 (when external candidate meets applicable guidelines) How You'll Help Transform Healthcare: Successful candidate must be certified as an EMT-Basic, EMT-Advance, EMT-Intermediate or Paramedic in the State of Virginia. The Communication Specialist I is one of the first points of contact for patients, prospective patients, discharge planners, insurance companies/brokers, physicians, facilities, 911 dispatch centers, and other Emergency Medical Services (EMS) agencies with Carilion Clinic. Working in a call center environment as part of an extended team under the direction of the lead pod, the Communications Specialist I is a central link in the safe transfer and transport of patients throughout the region. This position is responsible for taking emergency and non-emergency transport requests, screening and prioritizing emergency calls, matching the right resource to the right patient based on...