Allegiance Mobile Health
Jasper, TX, USA
SUMMARY: This position is responsible for taking information from customers regarding transports; to ensure transportation is safe, efficient and timely; also to determine what type of transport is needed for the particular situation. The position is responsible for allocating resources through solid decision making to ensure the best possible response times and properly tracks and documents tickets of all relevant events.
ESSENTIAL DUTIES AND RESPONSBILITIES: (Responsibilities include, but not limited to)
Correctly receives and processes emergency "911" and non-emergency telephone requests for ambulance/emergency medical assistance.
Utilize sophisticated Computer Aided Dispatch (CAD) system, which assists in monitoring, updating and controlling the locations and movements of units.
Receives requests for pre-scheduled/non-emergency ambulance and wheelchair van transportation.
Obtains and provide mapping and routing information to units....