WOW!
Tampa, FL, USA
This is not a remote position and requires the employee to be IN-OFFICE in our Tampa Center.
The Technical Analyst-Commercial provides industry-leading customer service through a thorough and advanced understanding of the WOW! Business Data Product suite for our SMB, Enterprise, Strategic Enterprise, Wholesale, and Data Center customers in a 24/7 support organization.
Let us tell you about the perks!
• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
• Salary: This position pays $26.50/hr, depending on experience
• We are currently offering a restricted stock grant!
• Medical, dental, and vision insurance, and 401k with a company match
• Paid time off, paid holidays, and tuition reimbursement.
What you'll be doing:
Essential duties and responsibilities include but are not limited to those listed below:
Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted...