4 client svc ii representative jobs found

Representative, Client Svc II US-NY-Cooperstown Job ID: 32308 Type: Full-Time # of Openings: 1 Category: Customer Service/Support NY - Cooperstown-Bassett -MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service...

Representative, Client Svc II US-NY-Cooperstown Job ID: 32309 Type: Full-Time # of Openings: 1 Category: Customer Service/Support NY - Cooperstown-Bassett -MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service...

Outreach is seeking a qualified candidate for the position of FT Orientation Counselor. The Orientation Counselor is an integral part of OH II. The hours are Tuesday-Saturday, 7a-3p. Position Summary: FT Clinical Orientation Counselor Job Scope: Provide individual and group counseling sessions as assigned. Orients and assists new residents with adapting to program rules and structure. Complete and accurately document clinical care, i.e. treatment plans, progress notes, and individual notes. Supervise daily activities and exercises with residents. Supervise clients in self-medication. Communicate all pertinent information incidents, emergencies, via SAC book/house manager. Crisis interventions and follow thru with documentation incident, accident and/or elopement reprrts. Participate in special family events throughout the year. Initial and ongoing screening of residents in accordance with rules and regulations. Qualifications: CASAC-T Must be flexible to...

OVERVIEW & PURPOSE Obviam is national in scope, providing Cybersecurity Services for mid-sized to enterprise organizations including Commercial Business, Healthcare, Retail, Manufacturing, and Gov-Ed markets. We are seeking a highly skilled Security Operations Center Specialist, Level 2 with great client communication skills and an appetite to solve complex cybersecurity and information technology problems to join our IT Security Operations team. Job Summary: This is a fully remote role, supporting Eastern Standard Time (EST) for night shift hours 7pm to 7am EST. The ideal candidate will have a moderate background in Security Operations Centers (SOC) and incident response, with experience in using SOAR, SIEM, and security monitoring tools for detections and investigations. Excellent communication skills and the ability to collaborate effectively with cross-functional teams are essential. At Obviam , we believe a good analyst is the backbone of an...