Innova Solutions
Southborough, MA, USA
Innova Solutions is immediately hiring for an Client Support Specialist with corporate company experience(Hybrid) Position type: Fulltime/Contract Location: Westborough Massachusetts 01581 (Hybrid) Duration: 12 Months(With Possible Extension) Payrate:$25/hr Hybrid Role As a Client Support Specialist you will: Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific customer needs. Provides product knowledge and technical assistance as necessary. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to...