MARSHALL & STERLING INC
Scotia, NY, USA
Description: We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include: Assist with phone reception duties. Work in conjunction with CSS and provide service to customers; copying, scanning, ordering MVRs, quoting, training to assist with various CSS duties. Request loss runs and issue proof of insurance as requested. Process transactions carefully paying attention to detail on a timely basis to minimize the potential for any errors and omissions exposure. Maintain professional accreditation necessary to meet agency standards. Participate in continuing education programs when available. Build and maintain a favorable and professional work relationship with staff members. Communicate with Supervisor/Manager any issues to ensure excellent customer service. Document in management system, all conversations with clients and or carriers pertaining to coverages and exposures. Adhere...