Joslin Diabetes Center
Watertown, MA, USA
The Centralized Appointment Scheduler is responsible for scheduling and registering patients for services utilizing the NextGen practice management system. The Central Appointment Scheduler will have interactions with patients and their families, physicians, physician office personnel and others in obtaining and recording the information necessary for effective scheduling and accurate registration while maintaining a focus on customer service and patient confidentiality. Schedule for this role will be 8:30am-5:00pm (Monday-Friday) After initial training/orientation onsite, the role has hybrid or remote options available. Responsibilities Communicates and collaborates via phone and email with both internal and external customers in a team environment to ensure effective patient scheduling and registration while maintaining a focus on customer service and patient confidentiality Completes registration by verifying patient demographic, insurance and...