Oldcastle Payroll, Inc.
Alpharetta, GA, USA
Job ID: 509853 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces. Job Summary: We are seeking an experienced and dynamic AMAT SSC Contact Center Manager to lead and inspire our Center of Excellence team in the Shared Services center. The Contact Center manager will be a key player within the large integration project of North America regions into the Shared Services as well as the implementation of an efficient communication and service delivery platform. This role involves managing issue resolution, business support, and administrative activities while driving process improvement and operational efficiency. The ideal candidate will have a strong background in service delivery within a shared services center,...