Canon Solutions America, Inc.
Itasca, IL, USA
US-IL-Itasca Canon Solutions America, Inc. Requisition ID: 30469 Category: Accounting/Finance Position Type: Full-Time Overview Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority. Responsibilities - Interacts with customers regularly to ensure accurate and timely billing. - Reviews and validates pricing and terms of service agreements and purchase orders. - Responsible for entering and updating service agreement billing and terms in custom operating system. - Handles routine dispute resolution and resolves all internal and customer inquiries through phone, email and customer ticketing system in a timely manner; escalates unresolved issues to Lead or Supervisor. - Retrieves and enters meter reads; retrieves purchase orders for contract renewal....