PREMIER Bankcard LLC
Dakota Dunes, SD, USA
Location: Dakota Dunes, SD Shift: Various Days, and Afternoon Shift Available with a Saturday Rotation Job Status: Part-Time Company: PREMIER Bankcard
Bilingual skills are compensated in the form of a 10% differential (Spanish/English).
About the Role Dispute Review Associates support our Customer Service, Security, and Chargebacks departments in providing dedicated and exceptional service to resolve fraud and billing dispute inquiries on inbound calls. This position requires a high attention to detail, the ability to handle escalated situations, and provide a high level of service while resolving customer needs and concerns.
Shift Options
Option 1: PT, Monday-Friday 7:00am-2:00pm, Every Third Saturday 8:00am-4:30pm
Option 2: PT, Monday-Friday 2:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm
Job Duties and Responsibilities
Effectively responds to inbound telephone inquiries regarding billing disputes,...