Scripps College, North Columbia Avenue, Claremont, CA, USA
PRIMARY PURPOSE/GENERAL DESCRIPTION:
Under the direction of the Director of Media Services, be responsible for operating, maintaining, distributing and supporting the systems in the College’s technology enhanced classroom and meeting spaces and troubleshoot multimedia equipment problems. Works collaboratively with PAC technical and production staff to provide academic and event support.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES :
ESSENTIAL FUNCTIONS :
This information is intended to be a descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Perform other duties as assigned.
Provides technical and troubleshooting support of college technology enhanced classrooms and meeting spaces, including hardware and software.
Assists faculty, staff and students in videotaping, video editing, and duplication services.
Supports College events (for example: Alumni weekend, convocation, graduation, etc.)
Install minor updates to media control systems and laptops.
Assists PAC staff with production, setup or technical requirements as needed.
Provide technical support for video conferencing.
Work weekend and evening hours as needed.
Active support for the College’s Principles of Community and Principles of Diversity in the performance of job duties.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES :
Individuals must possess knowledge, skills and abilities to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.
Technical trouble shooting techniques
Basic audio engineering skills
Operation and maintenance of computers, audiovisual equipment (slide projector, overhead projector, LCD projection systems, VCR, DVD player video cameras) and related auxiliary equipment.
Software systems including Windows, MAC, and other systems as assigned.
Application software including word processing, presentation tools, spreadsheets and database management, multimedia software development tools.
Troubleshoot problems effectively and in a timely manner
Ability to pay attention to a high level of detail
Ability to create technical documentation
Ability to work with staff to provide high-quality customer services.
Provide support to users of audiovisual equipment and electronic classrooms, especially faculty and other instructional staff members.
Ability to communicate technical issues to users in a clear and effective manner.
Ability to read and comprehend technical manuals.
Ability to communicate effectively both orally and in writing.
Ability to interpret, apply and explain rules, regulations, policies and procedures.
Ability to establish and maintain cooperative and effective working relationships with others.
Ability to analyze situations accurately and adopt an effective course of action.
Ability to meet schedules and time lines.
Ability to define realistic, specific goals and objectives and to prioritize them and work toward accomplishing them.
Ability to attend trade shows/conference to hone and keep abreast of emerging technologies
Ability to work independently with little direction.
QUALIFICATION STANDARDS :
EDUCATION & EXPERIENCE:
At least two years of experience in the installation and support of media technology or any combination of education and experience that provides the required knowledge, skills and abilities to perform the job.
Preferred qualifications: Associate of Arts degree or higher; work experience in educational media/video systems and production; supervisory experience, especially experience supervising student workers.
LICENSES / CERTIFICATES :
HOURS & CLASSIFICATION AND STATUS:
This is a regular, part-time, 20 hours per week, 10-month, non-exempt level position. Work weekend and evening hours as required. Benefits-eligible
SUPERVISORY RESPONSIBILITY :
Will supervise student workers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to moderate.
Physical and Mental Requirements
Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans.
Sitting in a normal seated position for extended periods of time. Standing for extended periods of time. Reaching and extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal parameters. Ability to bend and stoop, for example, to file. Ability to move about. Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books and packages.
Regular employment at the College is for no specified period of time; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Scripps College is an At-Will employer. Employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.
Scripps College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, sexual orientation, gender identity, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local law.