Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREV06003 December 05, 2019 Full-Time Atlanta, GA, USA Position Overview: The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues. Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures. Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to PSAV in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. People Development (where applicable) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members who may operate Company vehicles. Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116113201
Dec 07, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREV06003 December 05, 2019 Full-Time Atlanta, GA, USA Position Overview: The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues. Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures. Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to PSAV in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. People Development (where applicable) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members who may operate Company vehicles. Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116113201
Audio Visual Services Group, LLC
Lanham, MD 20706, USA
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREC06220 December 05, 2019 Full-Time Lanham, MD, USA The Director of Fabrication is responsible for the overall strategy, management and operations of the wood, metal, paint and lamination shops including but not limited to technical direction, financial management, staffing, budgeting, quality control, workflow, equipment, safety and training. The Director will provide overall leadership to a team of managers, supervisors and fabrication personnel to manufacture all products on time, on budget and to the high standards that Hargrove is known for. The Director must have excellent communication and people skills, experience in an industrial manufacturing environment, possess structural, mechanical and electrical knowledge, and have experience in process control, problem solving, and safety. This position will report to the Vice President, Production Services and will be a key member of the Hargrove leadership team including sales, finance, creative, production management, graphics, client services and operations. Responsibilities and Essential Duties: Key Job Responsibilities Organizational Leadership Develop, implement and manage the overall strategic plan, best practices and workflow for the manufacturing of all custom scenic and exhibit elements that are tasked to the fabrication department Partner with other department heads to ensure all projects are properly planned, documented, managed and executed to the highest levels of production efficiency. Provide training to ensure the fabrication team follows all approved workflow processes and procedures and are trained in all applicable software. Work to ensure each department member is communicating budget and scope changes to operating and sales teams to get the necessary budget (from client) and scope impact (from operations and production) approvals (via change orders) and production detail to produce work efficiently and to the highest quality Responsible for tracking and reconciliation of the labor and materials being used on each project, communicating that information to the correct departments and using that information to improve future project results. Communicate goals and objectives to team members clearly and frequently. Develop templates, tools, process and training guidelines in collaboration with other leaders. Lead the department in proper resource management and labor planning ensuring the best talent is aligned for successful completion of assigned tasks. Establish and foster a culture for the adoption of new process and product solutions. Assume the lead role in specific projects as assigned by VP Production Services based on size, complexity or technical challenges. Lead by example in portraying a detailed, polished and professional approach in your own projects to allow department to learn from your best practices. Support, sponsor and execute all company initiatives. Fabrication Management Develop and implement a business plan for the staffing, equipment and facility utilization that supports the department strategic plan. Direct and manage the fabrication team toward high levels of client satisfaction across all types of execution. Ensure that production deadlines are met by assigning and readjusting priorities as required on a daily basis. Lead the team in the process of proper project planning utilizing Hargrove and PSAV’s project management solutions and tools. Lead team in the mapping, analyzing and adjusting of teams and resources based on reporting and outputs from project management software (demand planning). Ensure production levels and productivity goals are achieved Direct teams to ensure proper planning of resources and logistics across all of Hargrove. Required to have leadership level knowledge of all new and existing Hargrove, PSAV and other family company equipment and services. Responsible for safekeeping and security of company owned equipment and supplies. Responsible for labor planning including monitoring and adjusting plan to meet corporate budget objectives. Partner with cross discipline leadership teams to provide appropriate consultation when necessary. On individual projects ensure fabrication leads are working in lock step with sales lead by providing them project and cost information as needed to provide to the clients ahead of any cost impact. Assign team and other team members to provide scoping and pricing for all Hargrove projects. Partner with the team to strategically evaluate the future business requirements via CRM insights or set business strategies as laid out. Event Deployment Manage team toward the effective assignment and scheduling of department members ensuring that the appropriate talent is leveraged against each client and project; ensuring assignments provide team members opportunities for growth and development. Facilitate team members' efficient utilization and client coverage by working with the team to match both senior and junior level coverage wherever possible. People Development Increase operational effectiveness by communicating Hargrove core values, strategies, and objectives to team members. Monitor and improve the team’s efficiency and productivity using Hargrove operating standards and KPI’s. Establish clear expectations regarding responsibilities, behaviors, and daily activities. Provide training and development opportunities for team members and ensure a safe work environment consistent with company values. Provide continuous feedback to direct reports and conduct annual reviews. Partner with HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning. Other duties as assigned . Required Skills and Experience: Bachelor’s Degree or equivalent experience 12 + years of management experience in a manufacturing environment 5-10 years of event, exhibit or scenic fabrication experience Familiarity with web based project management software packages Strong written and oral communication skills Positive approach to teamwork, sales and problem solving Works well under pressure MS Office experience required Competencies Attention to Communication Detail Oriented Exceeds Customer Expectations Concern for Quality Decision Making Influence Production Efficiency Project Planning Problem Solving Staff Development Teamwork Working Conditions: Most of the position holders’ work will take place in a climate controlled environment. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus About Hargrove Hargrove is a leader in brand storytelling, creating innovative environments for events, exhibits, expositions and experiential marketing activations around the world. We design and deliver immersive environments that tell stories, market brands, launch new products, ignite passion for causes and most importantly connect with the targeted audience. Why Work at Hargrove In addition to your salary, Hargrove offers Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, Critical Illness, Accident Insurance, Hyatt Legal, and 401(k). Hargrove is headquartered on a 77-acre site just east of the Capital Beltway and minutes from downtown Washington, DC. At Hargrove, our customer’s success is our success. Come join our team! PI116113315
Dec 07, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREC06220 December 05, 2019 Full-Time Lanham, MD, USA The Director of Fabrication is responsible for the overall strategy, management and operations of the wood, metal, paint and lamination shops including but not limited to technical direction, financial management, staffing, budgeting, quality control, workflow, equipment, safety and training. The Director will provide overall leadership to a team of managers, supervisors and fabrication personnel to manufacture all products on time, on budget and to the high standards that Hargrove is known for. The Director must have excellent communication and people skills, experience in an industrial manufacturing environment, possess structural, mechanical and electrical knowledge, and have experience in process control, problem solving, and safety. This position will report to the Vice President, Production Services and will be a key member of the Hargrove leadership team including sales, finance, creative, production management, graphics, client services and operations. Responsibilities and Essential Duties: Key Job Responsibilities Organizational Leadership Develop, implement and manage the overall strategic plan, best practices and workflow for the manufacturing of all custom scenic and exhibit elements that are tasked to the fabrication department Partner with other department heads to ensure all projects are properly planned, documented, managed and executed to the highest levels of production efficiency. Provide training to ensure the fabrication team follows all approved workflow processes and procedures and are trained in all applicable software. Work to ensure each department member is communicating budget and scope changes to operating and sales teams to get the necessary budget (from client) and scope impact (from operations and production) approvals (via change orders) and production detail to produce work efficiently and to the highest quality Responsible for tracking and reconciliation of the labor and materials being used on each project, communicating that information to the correct departments and using that information to improve future project results. Communicate goals and objectives to team members clearly and frequently. Develop templates, tools, process and training guidelines in collaboration with other leaders. Lead the department in proper resource management and labor planning ensuring the best talent is aligned for successful completion of assigned tasks. Establish and foster a culture for the adoption of new process and product solutions. Assume the lead role in specific projects as assigned by VP Production Services based on size, complexity or technical challenges. Lead by example in portraying a detailed, polished and professional approach in your own projects to allow department to learn from your best practices. Support, sponsor and execute all company initiatives. Fabrication Management Develop and implement a business plan for the staffing, equipment and facility utilization that supports the department strategic plan. Direct and manage the fabrication team toward high levels of client satisfaction across all types of execution. Ensure that production deadlines are met by assigning and readjusting priorities as required on a daily basis. Lead the team in the process of proper project planning utilizing Hargrove and PSAV’s project management solutions and tools. Lead team in the mapping, analyzing and adjusting of teams and resources based on reporting and outputs from project management software (demand planning). Ensure production levels and productivity goals are achieved Direct teams to ensure proper planning of resources and logistics across all of Hargrove. Required to have leadership level knowledge of all new and existing Hargrove, PSAV and other family company equipment and services. Responsible for safekeeping and security of company owned equipment and supplies. Responsible for labor planning including monitoring and adjusting plan to meet corporate budget objectives. Partner with cross discipline leadership teams to provide appropriate consultation when necessary. On individual projects ensure fabrication leads are working in lock step with sales lead by providing them project and cost information as needed to provide to the clients ahead of any cost impact. Assign team and other team members to provide scoping and pricing for all Hargrove projects. Partner with the team to strategically evaluate the future business requirements via CRM insights or set business strategies as laid out. Event Deployment Manage team toward the effective assignment and scheduling of department members ensuring that the appropriate talent is leveraged against each client and project; ensuring assignments provide team members opportunities for growth and development. Facilitate team members' efficient utilization and client coverage by working with the team to match both senior and junior level coverage wherever possible. People Development Increase operational effectiveness by communicating Hargrove core values, strategies, and objectives to team members. Monitor and improve the team’s efficiency and productivity using Hargrove operating standards and KPI’s. Establish clear expectations regarding responsibilities, behaviors, and daily activities. Provide training and development opportunities for team members and ensure a safe work environment consistent with company values. Provide continuous feedback to direct reports and conduct annual reviews. Partner with HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning. Other duties as assigned . Required Skills and Experience: Bachelor’s Degree or equivalent experience 12 + years of management experience in a manufacturing environment 5-10 years of event, exhibit or scenic fabrication experience Familiarity with web based project management software packages Strong written and oral communication skills Positive approach to teamwork, sales and problem solving Works well under pressure MS Office experience required Competencies Attention to Communication Detail Oriented Exceeds Customer Expectations Concern for Quality Decision Making Influence Production Efficiency Project Planning Problem Solving Staff Development Teamwork Working Conditions: Most of the position holders’ work will take place in a climate controlled environment. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus About Hargrove Hargrove is a leader in brand storytelling, creating innovative environments for events, exhibits, expositions and experiential marketing activations around the world. We design and deliver immersive environments that tell stories, market brands, launch new products, ignite passion for causes and most importantly connect with the targeted audience. Why Work at Hargrove In addition to your salary, Hargrove offers Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, Critical Illness, Accident Insurance, Hyatt Legal, and 401(k). Hargrove is headquartered on a 77-acre site just east of the Capital Beltway and minutes from downtown Washington, DC. At Hargrove, our customer’s success is our success. Come join our team! PI116113315
Audio Visual Services Group, LLC
Charlotte, NC, USA
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Rigging EVENT06154 December 02, 2019 Full-Time Charlotte, NC, USA Job Location: Charlotte Convention Center Position Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, PSAV/property guidelines and SOP’s. Reports to Lead Rigger or Rigging Coordinator. Key Job Responsibilities Rigging Gather and organize all rigging tools and equipment per event needs. Confirm carpet protected as required by local conditions. Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements. Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs. Check that all truss bolts are tight and pieces of flown equipment are safetied to truss. Support other trades needing help raising gear through use of motor or lift, and check work for safety. Remain on site until all motors have been raised to trim. Safety Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner. Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify all elements are securely fastened and checked for safety. Must secure and maintain proper lift and/or Working At Height certifications as necessary. Follow all manufactures recommendations and local conditions when using personnel lifts. Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind. Project Management Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision. Identify possible rigging obstacles and recommend solutions to resolve issues. Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity. Maintenance Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts. Escalate any problems with hardware and recommend solutions to resolve issues to supervisor. Job Qualifications High school diploma or equivalent 500+ hours of onsite rigging experience Qualified-Basic Rigging certification Lift Certification Lift operation experience Ground Rigging experience High rigging without harness experience Previous experience supervising a rigging team preferred Competencies · Exceeds Customer Expectations Analytical Thinking Concern for Quality Production Awareness · Establishing Focus · Building Teamwork Qualifications Education High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116025285
Dec 04, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Rigging EVENT06154 December 02, 2019 Full-Time Charlotte, NC, USA Job Location: Charlotte Convention Center Position Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, PSAV/property guidelines and SOP’s. Reports to Lead Rigger or Rigging Coordinator. Key Job Responsibilities Rigging Gather and organize all rigging tools and equipment per event needs. Confirm carpet protected as required by local conditions. Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements. Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs. Check that all truss bolts are tight and pieces of flown equipment are safetied to truss. Support other trades needing help raising gear through use of motor or lift, and check work for safety. Remain on site until all motors have been raised to trim. Safety Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner. Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify all elements are securely fastened and checked for safety. Must secure and maintain proper lift and/or Working At Height certifications as necessary. Follow all manufactures recommendations and local conditions when using personnel lifts. Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind. Project Management Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision. Identify possible rigging obstacles and recommend solutions to resolve issues. Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity. Maintenance Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts. Escalate any problems with hardware and recommend solutions to resolve issues to supervisor. Job Qualifications High school diploma or equivalent 500+ hours of onsite rigging experience Qualified-Basic Rigging certification Lift Certification Lift operation experience Ground Rigging experience High rigging without harness experience Previous experience supervising a rigging team preferred Competencies · Exceeds Customer Expectations Analytical Thinking Concern for Quality Production Awareness · Establishing Focus · Building Teamwork Qualifications Education High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116025285
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Rigging PARTT06140 December 02, 2019 Part-Time Dedham, MA, USA Position Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, PSAV/property guidelines and SOP’s. Reports to Lead Rigger or Rigging Coordinator. Key Job Responsibilities Rigging Gather and organize all rigging tools and equipment per event needs. Confirm carpet protected as required by local conditions. Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements. Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs. Check that all truss bolts are tight and pieces of flown equipment are safetied to truss. Support other trades needing help raising gear through use of motor or lift, and check work for safety. Remain on site until all motors have been raised to trim. Safety Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner. Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify all elements are securely fastened and checked for safety. Must secure and maintain proper lift and/or Working At Height certifications as necessary. Follow all manufactures recommendations and local conditions when using personnel lifts. Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind. Project Management Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision. Identify possible rigging obstacles and recommend solutions to resolve issues. Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity. Maintenance Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts. Escalate any problems with hardware and recommend solutions to resolve issues to supervisor. Job Qualifications High school diploma or equivalent 500+ hours of onsite rigging experience Qualified-Basic Rigging certification Lift Certification Lift operation experience Ground Rigging experience High rigging without harness experience Previous experience supervising a rigging team preferred Competencies · Exceeds Customer Expectations Analytical Thinking Concern for Quality Production Awareness · Establishing Focus · Building Teamwork Qualifications Education High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116025304
Dec 04, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Rigging PARTT06140 December 02, 2019 Part-Time Dedham, MA, USA Position Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, PSAV/property guidelines and SOP’s. Reports to Lead Rigger or Rigging Coordinator. Key Job Responsibilities Rigging Gather and organize all rigging tools and equipment per event needs. Confirm carpet protected as required by local conditions. Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements. Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs. Check that all truss bolts are tight and pieces of flown equipment are safetied to truss. Support other trades needing help raising gear through use of motor or lift, and check work for safety. Remain on site until all motors have been raised to trim. Safety Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner. Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify all elements are securely fastened and checked for safety. Must secure and maintain proper lift and/or Working At Height certifications as necessary. Follow all manufactures recommendations and local conditions when using personnel lifts. Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind. Project Management Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision. Identify possible rigging obstacles and recommend solutions to resolve issues. Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity. Maintenance Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts. Escalate any problems with hardware and recommend solutions to resolve issues to supervisor. Job Qualifications High school diploma or equivalent 500+ hours of onsite rigging experience Qualified-Basic Rigging certification Lift Certification Lift operation experience Ground Rigging experience High rigging without harness experience Previous experience supervising a rigging team preferred Competencies · Exceeds Customer Expectations Analytical Thinking Concern for Quality Production Awareness · Establishing Focus · Building Teamwork Qualifications Education High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116025304
Audio Visual Services Group, LLC
Clearwater, FL, USA
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREV06070 November 26, 2019 Full-Time Clearwater, FL, USA Position Overview: The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues. Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures. Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to PSAV in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. People Development (where applicable) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members who may operate Company vehicles. Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115866989
Nov 28, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREV06070 November 26, 2019 Full-Time Clearwater, FL, USA Position Overview: The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues. Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures. Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to PSAV in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. People Development (where applicable) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members who may operate Company vehicles. Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115866989
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Technical Services PARTT06031 November 22, 2019 Part-Time Tempe, AZ, USA Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed. Job Qualifications High School Diploma required. Associate’s degree is preferred. 1 year of customer service or hospitality experience is preferred. 1 year of audio visual experience or equivalent in educational environment is preferred. A valid driver’s license is required for team members that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Action Oriented Tech Savvy Ensures Accountability Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115780924
Nov 24, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Technical Services PARTT06031 November 22, 2019 Part-Time Tempe, AZ, USA Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed. Job Qualifications High School Diploma required. Associate’s degree is preferred. 1 year of customer service or hospitality experience is preferred. 1 year of audio visual experience or equivalent in educational environment is preferred. A valid driver’s license is required for team members that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Action Oriented Tech Savvy Ensures Accountability Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115780924
Audio Visual Services Group, LLC
Santa Clara, CA, USA
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Rigging LEADR05964 November 22, 2019 Full-Time Santa Clara, CA, USA Position Overview Perform specific rigging activities in accordance with PSAV Rigging Standards. Act as primary contact for venue’s clients. Share responsibility in upholding safety and quality standards alongside the Rigging Coordinator. Provide CAD diagrams of assigned facilities to prospective clients and assist current clients with rigging advances. Perform hands-on rigging as well as the supervision of full-time, part-time and external riggers during events. Key Responsibilities (Weight %) Rigging (50%) Establish hang-point, motor attachment to permanent rigging points, GAC Flex spanset attachments to the truss, run and dress motor cables, focus speakers, focus of lighting fixtures and other tie-offs, run cable picks and ensure safety of scenic pieces to hang points. Check that all truss bolts are tight and all pieces of flown equipment have safeties. Remain on-site until all motors have been raised to trim. Project Management & Safety (30%) Work with vendors and clients in verifying loads applicable to their production. Produce detailed rigging plot and identify/resolve any possible rigging obstacles. Discuss load-in and hanging order with the Rigging Coordinator or Regional Rigging Manager. Notify Rigging Services team if obstacles are identified. Responsible for overhead safety during an event which includes removing personnel who are acting in an unsafe manner. Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify all elements are securely fastened and checked for safety. Staff Development (10%) Supervise the Full-time and Part-time Riggers during Rigging events. Provide input on the scheduling and performance management of Full-time and Part-time Riggers. Maintenance (10%) Visually inspect all hardware in use including motors and personnel lifts on an on-going basis. Escalate any problems with hardware to the Rigging Coordinator. Job Qualifications High School diploma or GED 3-4 years Rigging experience in an audiovisual environment Experience in Vectorworks and/or Autodesk Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115780984
Nov 24, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Rigging LEADR05964 November 22, 2019 Full-Time Santa Clara, CA, USA Position Overview Perform specific rigging activities in accordance with PSAV Rigging Standards. Act as primary contact for venue’s clients. Share responsibility in upholding safety and quality standards alongside the Rigging Coordinator. Provide CAD diagrams of assigned facilities to prospective clients and assist current clients with rigging advances. Perform hands-on rigging as well as the supervision of full-time, part-time and external riggers during events. Key Responsibilities (Weight %) Rigging (50%) Establish hang-point, motor attachment to permanent rigging points, GAC Flex spanset attachments to the truss, run and dress motor cables, focus speakers, focus of lighting fixtures and other tie-offs, run cable picks and ensure safety of scenic pieces to hang points. Check that all truss bolts are tight and all pieces of flown equipment have safeties. Remain on-site until all motors have been raised to trim. Project Management & Safety (30%) Work with vendors and clients in verifying loads applicable to their production. Produce detailed rigging plot and identify/resolve any possible rigging obstacles. Discuss load-in and hanging order with the Rigging Coordinator or Regional Rigging Manager. Notify Rigging Services team if obstacles are identified. Responsible for overhead safety during an event which includes removing personnel who are acting in an unsafe manner. Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify all elements are securely fastened and checked for safety. Staff Development (10%) Supervise the Full-time and Part-time Riggers during Rigging events. Provide input on the scheduling and performance management of Full-time and Part-time Riggers. Maintenance (10%) Visually inspect all hardware in use including motors and personnel lifts on an on-going basis. Escalate any problems with hardware to the Rigging Coordinator. Job Qualifications High School diploma or GED 3-4 years Rigging experience in an audiovisual environment Experience in Vectorworks and/or Autodesk Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115780984
Audio Visual Services Group, LLC
Marco Island, FL 34145, USA
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREV05850 November 15, 2019 Full-Time Marco Island, FL, USA Position Overview: The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues. Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures. Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to PSAV in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. People Development (where applicable) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members who may operate Company vehicles. Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115515748
Nov 16, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General DIREV05850 November 15, 2019 Full-Time Marco Island, FL, USA Position Overview: The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues. Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures. Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to PSAV in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. People Development (where applicable) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members who may operate Company vehicles. Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115515748
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General OPERA05814 November 13, 2019 Full-Time Orlando, FL, USA Responsible for supporting the Director, Event Technology with all audio visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. Operations Management Directs the operations team on daily equipment setups and strikes. Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards. Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations and all vendors. Utilizes the billing system to coordinate invoicing activities and ensures accuracy. Asset Management Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally. Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary. Researches and remains current on new technology and equipment to purchase. People Development Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. Manages staff to support the growth of the business and accomplish the organizational goals. Provides focused and continued coaching to develop the skills of team members. Manages human resources activity including selection, performance management, and training and development. Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. Training and Development Ensures employees are properly trained in all areas. Supports property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs. Provides mentoring and coaching to assure the continual development of team members. Trains technical staff and models appropriate use of all technical equipment. Recommends team members for additional training opportunities as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience Working knowledge of audio visual equipment in a live show environment Experience handling pre-planning and operations of large audio visual events Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members in positions that operate Company vehicles. Communication Exceeding Customer Expectations People Development Teamwork Concern for Quality Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115477850
Nov 15, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - General OPERA05814 November 13, 2019 Full-Time Orlando, FL, USA Responsible for supporting the Director, Event Technology with all audio visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. Operations Management Directs the operations team on daily equipment setups and strikes. Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately. Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards. Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations and all vendors. Utilizes the billing system to coordinate invoicing activities and ensures accuracy. Asset Management Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear. Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally. Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary. Researches and remains current on new technology and equipment to purchase. People Development Maintains a positive employee relations environment for all Audio Visual and Business Center (if applicable) team members. Manages staff to support the growth of the business and accomplish the organizational goals. Provides focused and continued coaching to develop the skills of team members. Manages human resources activity including selection, performance management, and training and development. Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards. Training and Development Ensures employees are properly trained in all areas. Supports property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs. Provides mentoring and coaching to assure the continual development of team members. Trains technical staff and models appropriate use of all technical equipment. Recommends team members for additional training opportunities as needed. High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio visual experience 1+ years of supervisory experience Working knowledge of audio visual equipment in a live show environment Experience handling pre-planning and operations of large audio visual events Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members in positions that operate Company vehicles. Communication Exceeding Customer Expectations People Development Teamwork Concern for Quality Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI115477850