Highland Rivers Health
Jasper, AL
There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference? JOB SUMMARY :The Customer Service Representative Scheduler is the first impression of Highland Rivers Behavioral Health. The scheduler greets and directs individuals as they call the facility. The Scheduler is knowledgeable in all programs and services provided at the facility which allows the scheduler to direct the call or schedule appointments efficiently. Duties and Responsibilities include: Demonstrate effective problem-solving skills. Promptly answers, screens, and processes telephone inquiries with strict adherence to confidentiality and policies and procedures. Reschedule and cancel appointments as needed. Return all call center messages in a timely manner. Provides information on Highland Rivers...