Associate Product Consultant

  • ESKER INC
  • Middleton, WI, USA
  • Aug 29, 2019
Consultant

Job Description

Esker, Inc. is an international software developer and a recognized leader in helping companies eliminate paper and improve business processes such as invoicing and order processing with document automation software and services.

Our Professional Services organization is looking for a technical individual to join our Professional Services team. This technical savvy individual will play a key role on the implementation team to work with customers to gather requirements and implement the Esker Web-based document management solutions. The projects are demanding and time-sensitive, requiring the best and the brightest in the industry. Product Consultants will get the opportunity to grow and learn about the leading solutions in business process automation.

Responsibilities

  • Work as part of a team to implement Eskers on premise software and SaaS solutions
  • Majority of time is dedicated to development and customization of Esker solutions to meet client business requirements
  • Utilize a variety of technologies to customize the Esker solutions such as end-user interface, reports and workflow to meet client business requirements
  • Work closely with customers to define requirements, test the application and train end users
  • Create and execute test cases to validate development and product configurations
  • Development/configuration as needed to integrate with customer ERP systems or custom external applications
  • Document product configurations for clients
  • Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are ultimately resolved to the satisfaction of the project manager
  • Work with sales, research & development and technical support teams to resolve issues for clients
  • Identify improvements to our solutions, processes or supporting documentation

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