Senior Enrollment Process Associate - 533343

Senior Enrollment Process Associate - 533343

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Provides support and customer service throughout the initial admission evaluation process for incoming undergraduate students. Reviews documentation related to academic credential evaluations and national accreditations; updates and approves according to Florida State Regulations. Supports with Board of Governors (BOG) admissions data updates and file submission processes

• Provides support in the admission evaluation process for incoming undergraduate students. Reviews official documentation related to transcripts, test scores, updates and approves preliminary evaluations as per State of Florida
• Regulation and Guidelines.
• Corresponds with supervisor regarding pending documents throughout the review process via email, phone. Provides customer service to students via salesforce communication platform and University staff as it relates to admission evaluation questions via email, phone or in  person.
• Supports Admissions Operation leadership with BOG file data updates; collaborates with Admissions Operations Manager to improve BOG data file processes and resolve BOG errors in preparation for file submission.
• Verifies accreditation information through various resources such as the internal and external research databases of our Student information systems. Maintains confidentiality regarding data/information accessed for purposes of the residency evaluation.
• Manages a daily query and workflow of pending student cases via ImageNow system. Maintains and updates student records in University's PeopleSoft system as well as through our CRM (Salesforce).
• Assists the leadership with peak and operations related tasks/projects assigned pertaining to Admission Operations Processing.
• Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:       

• High school diploma and six (6) years of experience.

Desired Qualifications:

• Knowledge and experience with PeopleSoft.

Job Category:

• Staff

Advertised Salary:

• $31,500 - $33,500

Work Schedule:

• Begin time: 8:30 AM
• End time: 5:00 PM

Pre-employment:

• Criminal Background Check

Other Information:

• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University

For further information or to apply online visit our website at careers.fiu.edu and reference job opening ID # 533343

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any citizen of a foreign county who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information in the application: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country; a complete copy of your passport; the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status