The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
PRIMARY RESPONSIBILITY: Oversee the auditing of all received returns into the LFI facilities. Empower and train our Returns team to provide exceptional customer service for our external and internal customers. Through mentoring, innovative problem solving, analyzing and improving systems and processes, facilitate workloads, you will elevate our Returns team to provide the best service.
ESSENTIAL FUNCTIONS OF THE POSITION (Other duties may be assigned.):
PHYSICAL AND MENTAL REQUIREMENTS: To perform this job successfully, and individual must be able to perform each of the essential job duties satisfactorily. The employee in this position must frequently exercise regular use of good judgment and be able to lead others and work with minimal supervision. Must be able to lift a box weighing 40 pounds on a consistent basis.
EDUCATION and/or EXPERIENCE:
Leadership training and/or experience desired
At least 3 years of previous experience required
Intermediate skills in MS Outlook, Word, Excel, and Access required.
This position reports directly to Operations Quality Manager
All offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.