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Program Support Supervisor 2 – Transitional Studies

$3,700 - $4,968 monthly
  • Clark College
  • Hybrid
  • Apr 26, 2024
Full time Education

Job Description

Are you passionate about providing the critical support for programs to function at their best? Do you want to be part of a dynamic team working to serve students learning English and completing high school diplomas? If these questions resonate with you, we encourage you to apply for this opportunity! The work schedule Monday-Thursday on-campus, Friday remote. The hybrid schedule is subject to change based on the needs of the college.

Clark College is currently accepting applications for a full-time, permanent classified Program Support Supervisor 2 position. This position supervises staff at the Transitional Studies reception desk and oversees data management, compliance, as well as the planning, evaluation, and process improvement for Transitional Studies and Dual Enrollment programs in the Transitional Studies, English, Communications & Humanities unit. Dual Credit programs includes—but is not limited to: CTE Dual Credit, College in the High School, Running Start, and the iTech Early College partnership. This is a key role in ensuring that program operations and other administrative work supports the needs of the Transitional Studies programs.

Clark College Transitional Studies prepares students for college and careers. We offer English as a Second Language (ESL) and High School+ diploma (HS+) course options. Our English as a Second Language courses are offered at all levels and High School Completion courses provide credit toward the High School+ diploma and prepare students for the GED®. All courses are contextualized, and competency based.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.


  • Ensure dual credit students are correctly enrolled and college credit earned by students is transcribed through Clark College.
  • Calculate student enrollment in dual credit and Transitional Studies and track CTE Dual Credit student participation, credits, and transition.
  • Create reports to identify missing CASAS tests and students without valid tests.
  • Report credits earned for all High School Credit Option students that are in the HS+ program into WABERS+ and verify the evaluation of transcripts for students that are entering the high school completion program.
  • Notify Pathway Advisors when evaluations are completed for students on their caseloads.
  • Determine graduation eligibility and track High School completions to notify the Transitional Studies Program Manager at the end of each quarter.
  • Track Credit for Prior Learning and notify the Transitional Studies Program Manager and run grade reports and update evaluations at end of each quarter.
  • Create the caseload lists each quarter for Pathway Advisors.
  • Review the class schedule and send errors to the Transitional Studies Division Chair.
  • Lead in-class registration sessions, helping student’s login to their My Clark and providing entry codes to students when needed.
  • Serve as the initial point of contact for procedural information for dual credit programs, such as providing item numbers, registration forms, and deadlines.
  • Authorize student eligibility for the Transitional Studies tuition waiver.
  • Monitor compliance with articulation agreements between designated high school courses and Clark College courses for dual credit programs.
  • Notify the Associate Dean of Transitional Studies when agreements need to be renewed.
  • Prepare the end of the quarter WABERS+ data quality report for the Transitional Studies Program Manager.
  • Proctor during registration labs and drop-in testing as needed.
  • Serve as CASAS Cadre – authorized to train others at Clark College to administer the CASAS test.
  • Monitor records retention schedule for programs, including document destruction and create notes for student records when needed.
  • Manage scholarship tracking and awarding process for department as well as course tracking and coding for dual credit programs.
  • Create and monitor the TBG 201 front desk schedule.
  • Maintain updated job descriptions for front desk staff; post job openings, review job application, and conduct interviews.
  • Direct the work of front desk staff and ensure they have the information and tools necessary to complete their work. This includes: approving timesheets, administering and reviewing employee self-evaluations, and provide training and learning opportunities for front desk staff.
  • Develop and continually improve the process of registering students in dual credit programs and Transitional Studies and improve the process of setting up MOUs and articulations with local high schools for dual credit programs.
  • Update the HS+ and Adult Diploma program guide with new changes to the programs.
  • Perform related duties as required.



Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

  • High School diploma or equivalent.
  • Three (3) years of applicable and progressively responsible experience in an administrative role supporting a related program or equivalent education/experience.



  • Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
  • The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation. 
  • This position is represented by Washington Public Employees Association.
  • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.



  • A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs. 
  • McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.  
  • Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall. 
  • Campus bookstore offers snacks, apparel, and specialty supplies. 
  • On-campus early childhood education care program (pending registration and availability).
  • Gym and recreation facilities available for membership. 
  • Clark promotes wellness with a variety of different workshops and events.


Salary Range: $3,700 - $4,968/month | Step A-M (commensurate with qualifications and experience) | Range: 44 | Code: 107Q

Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.

Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.



Required application materials must be completed and submitted online by 3 p.m., May 16, 2024.



  • Clark College online application
  • Current resume, with a minimum of three (3) references listed.
  • Cover letter describing background and experience related to qualifications and responsibilities of the position.
  • Responses to the supplemental questions included in the online application process.


Please apply online at


To contact Clark College Human Resources, please call (360) 992-2105 or email



Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.



The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:



If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

Corrected or extended notices will be posted online and in the Human Resources Office.


Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.

Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317,, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.



Clark College Human Resources

April 25, 2024





  • High School diploma or equivalent.
  • Three (3) years of applicable and progressively responsible experience in an administrative role supporting a related program or equivalent education/experience.

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