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IT Generalist I

$36,000 - $40,000 yearly
  • Florida International University
  • Miami, FL, USA
  • Mar 25, 2024
Full time Information Technology

Job Description

Apply Instructions:

Please apply directly to our website by going to https://hr.fiu.edu/careers/ , select "Prospective Employees" and reference job opening ID # 531792 under "Search Jobs".

Job Summary

Responsible for supporting and maintaining various aspects of the department's information technology infrastructure which requires a diverse skill set encompassing hardware and software troubleshooting, network administration, user support, and project management. Serves as a primary point of contact for resolving technical issues and implementing IT solutions to meet the organization's needs; collaborates with internal teams and external vendors to ensure the smooth operation of IT systems and contribute to the overall efficiency and productivity of the organization.

  • Assists in the functionality and configuration of the department's License Plate Recognition (LPR) system, including hardware installation, software setup, and integration with existing IT infrastructure. Monitors the performance and functionality of the LPR system, diagnosing and resolving technical issues promptly to minimize downtime and optimize system reliability. Provides hardware installation and software support as well as integration with existing IT infrastructure. Coordinates with external vendors and service provides for the system maintenance, upgrades and technical support.
  • Provides support and resolves issues for all department systems and hardware.  Maintains record of system upgrade and maintenance, including all requirements related to data and system vulnerabilities. Adheres to the Department procedures regarding all audit matters. Maintains asset inventory list.
  • Collaborates with other IT members outside of the division to ensure all technology infrastructure and related access and support software is operations.
  • Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Job Category

  • Staff

Advertised Salary

  • $36,000 - $40,000

Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM

Working Condition(s)

  • Operating University Vehicles (all types)
  • Ladders/Lifts/ Elevated Platforms
  • Must carry/lift up to 50 lbs.
  • Climb or balance
  • May occasionally be required to work outdoors.

Pre-Employment Requirements

  • Driver's License Check
  • Expanded Background Check

Other Information

  • Ability to work evenings and weekends.
  • Ability to work flexible hours as needed.
  • Ability to Travel to FIU Locations and/or FIU Campuses.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.  Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.  It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

How to Claim Vet Preference

Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:

  • Veterans with a VA service-connected disability
  • Spouses of veterans with permanent and total service-connected disability
  • Honorably discharged veterans with wartime service.
  • Unmarried widow or widower of a veteran who died as a result of a service-connected disability
  • A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.

Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.

If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

 

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

 

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Minimum Qualifications

  • High school diploma or GED and two (2) years of experience in the field; or technical certification or associated degree.

Occupations

Computer-Network Security, Computer-Electronics-Telecomm Install-Maintain-Repair, General-Other: IT-Software Development