Communications Coordinator

  • Queens Museum
  • Dec 18, 2019
Full time Communications

Job Description

Position Overview:

The Queens Museum is seeking a well-organized and energetic professional to play an integral role in the Museum’s communications. The Communications Coordinator’s primary responsibility will be to support the marketing and digital communications efforts of the Queens Museum including social media content creation, strategy and implementation across all platforms, including email marketing, website management, and graphic design. In addition to overall involvement in the department, the Communications Coordinator will assist in the social media strategy, designed to increase awareness of the Museum’s exhibition, education, artist services, and community programming as well as online fundraising efforts.  

This role requires working collaboratively with colleagues from every department within the Museum, participating artists and community partners to advance its public dialogue and mission-based strategy on all social media channels, and the ability to provide information in a timely and accurate manner. 

Successful candidates will have enthusiasm for the Museum’s programming and knowledge of contemporary art, complimented by a background in communications with a deep understanding for the evolving world of social and digital media.  

Essential Functions:

  • Assist in managing the Museum’s daily social media presence while maintaining consistency of message across multiple networks including the Museum’s Facebook, Twitter, Instagram, Tumblr, Foursquare, YouTube, Vimeo, and Flickr accounts
  • Oversee design and production of the Museum’s marketing materials including exhibition brochures, flyers, internal documents, signage, e-newsletters, marketing decks, and evites while ensuring consistency within brand guidelines
  • Employ a strategy with measurable goals that supports the presence of the Museum and its artists through a robust social and digital media program on both a local and international level
  • Identify and recommend new approaches to digital media strategy
  • Liaison with external press consultants to cultivate strong relationships with media outlets
  • Write a range of engaging content to support press outreach including drafting and distributing press releases for exhibitions, special events and festivals
  • Monitor press inquiries, coordinate interview requests and organize press previews
  • Monitor the distribution of e-mail announcements, press releases, press kits and images
  • Produce and edit the Museum’s photo and video documentation 
  • Pitch the Queens Museum’s exhibitions, programs, and events to media listings 
  • Manage website and external web consultant    



  • Excellent writing, editing and proofreading skills
  • Excellent verbal communications and interpersonal skills
  • Ability to effectively collaborate across diverse teams
  • Attention to detail and the ability to work simultaneously on multiple projects
  • Demonstrated experience in planning and executing communications projects within an established timeline 

Desired Qualifications:

  • Spanish Bilingual - Professional Proficiency (Desired)
  • 2-3 years experience in a non-profit environment (Desired)


  • Bachelor’s degree or its work experience equivalent
  • Proficiency in Adobe Create suite (Photoshop, Illustrator, InDesign)
  • Proficiency with HTML, photography, Google Analytics, scanning, and image editing Familiarity with print production
  • 2-3 years of experience in communications or marketing in an arts-related organization

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