Neenah, Inc has an exciting opportunity for an IT analyst. The incumbent (Oracle Application support resources) are responsible for the support of the production Oracle EBS system in addition to the analysis, development, deployment of customizations and extensions to the Oracle EBS. The position is a member of a diverse support team reporting to the Senior Manager of Application Development. Strong partnership and customer satisfaction are key measurements of success for this position.Responsibilities
- Provide support for Oracle and reporting applications.
- Maintain a strong understanding of Oracle suite and how it is implemented within our software solutions.
- Promote a strong team environment within IT and across business functions and departments. Provide knowledge transfer to other staff members both in IT and within the business community.
- Strong analysis, design and troubleshooting skills. Exhibit the ability to analyze, test, implement, and provide post support for projects that improve our current systems.
- Ensure procedures and practices in my support area are followed by Neenah and regulatory standards.
- Utilize strong written and oral communication skills to design and document solutions for projects and systems that can be easily followed by others. Demonstrate the ability to communicate appropriately and professionally while staying customer focused.
- Take action to enhance proficiency in technical aspects of my role thru ongoing training, education, and networking.