Audio & Visual Technician

  • The University of Chicago
  • The University of Chicago, South Ellis Avenue, Chicago, IL, USA
  • Nov 18, 2019
Full time Education Information Technology Other-Not Specified

Job Description

Responsibilities

The job provides professional support and solves straightforward problems in audio visual related systems. The job coordinates the development and implementation of digital media and desktop and network-based technologies.

1) Has a moderate/solid understanding and experience to support the planning, development and execution of audio-visual productions with moderate supervision., 2) Defines, develops, installs, operates and troubleshoots audio-visual systems, such as video conferencing, digital media and desktop and network-based technologies., 3) Performs other related work as needed.

Unit-Specific Responsibilities

1) Responsible for setting up, installing, operating, testing, maintaining and troubleshooting audio and video equipment.

2) Assist faculty, staff, and students with setup and operation of AV equipment, including cameras, microphones, powered speakers, video projectors, video and audio recording equipment, cabling, and adapters; provide assistance with AV needs during events and functions such as computing events, meetings and conventions, presentations, and news conferences.

3) Set up and operate audio and video recording equipment and video conferencing equipment.

4) Assist faculty, staff, and students with connecting their computers to AV equipment in the building and configuring their computers to work with the building AV equipment.

5) As needed, advise presenters on available options to configure their computers to work with AV equipment; assist with setup of presenter view for presentations, and instruct on recommended resolutions, and provide assistance for configuring dual monitor or mirror/duplicate mode as needed; requires familiarity with Windows (including vendor display control panels), Mac OS X, and GNU/Linux (multiple distros and DE’s).

6) Set up and operate digital sound equipment, including mixing sound for both recording and live sound reinforcement; set up microphones and stands as needed for events; monitor sound feeds throughout events.

7) During recorded/streamed events, operate PTZ cameras and video switcher, actively monitoring the event and switching cameras as appropriate; utilize DVE to show laptop feed as well; discuss video production standards with management and needs with event staff.

8) Configure lighting equipment as needed to optimize for both in-person attendees and video capture needs.

9) Confer with meeting or director to establish directions.

10) Proactively test equipment and ensure fully operational status.

11) Diagnose and correct media system problems.

12) Provide backup support for desktop issues within the department, including basic troubleshooting of Mac OS X and Ubuntu Linux desktops.

13) Provide assistance with maintaining shared departmental printers.

14) Send in equipment for repairs as needed.

15) Clean, store, and maintain inventory of audio and video equipment.

16) Ensure the safe transfer and shipment of equipment as needed; ensure safe and confidential transport and storage of recorded data from events.

17) Perform minor post-production work on audio and video recordings, such as trimming, audio leveling, inserting title sequences, and compressing for online viewing.

18) Facilitate video conferences using a variety of software, including Zoom, Cisco WebEx, Google Meet, and BlueJeans; ensure that AV equipment works with software requested by users.

19) Facilitate live video streaming using both internal department server and external services such as YouTube and Facebook.

20) Discuss assignments and perform duties on location.

Unit-Preferred Competencies

1) Some schedule flexibility is a plus (e.g. for events outside work hours).

2) Comfortable with performing basic tasks at a Windows command line.

3) Familiarity with SSH on a variety of operating systems, including TCP port forwarding.

4) Stay calm/clear-headed while troubleshooting and addressing issues in a high-pressure situation.

5) Familiarity with client-side virtual machine technologies, such as VirtualBox.

6) Familiarity with version control systems, such as Git and Subversion.

7) Basic familiarity with audio systems: should understand mic- vs. line-level signals, phantom power, and the purpose of compression, gating, and equalization.

8) Basic familiarity with video systems: should be familiar with consumer standards like HDMI, DVI, VGA, DisplayPort (capabilities, differences, and pitfalls).

9) Familiarity with networking basics: IP vs. MAC addresses, variable-length subnet masks, VLAN’s, DHCP, DNS, ARP, wireless network + authentication basics, simple connectivity troubleshooting tools like “ping”, “traceroute”, and “tcpdump” -- will need to identify and diagnose issues from the client side.

10) Comfortable with performing basic tasks at a Linux/UNIX command line (including Mac OS X).

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Qualifications

Education, Experience, and Certifications

Minimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Preferred Qualifications

Education

1) Bachelor of Arts.

Experience

1) Basic proficiency with Windows, Mac, and common Linux desktop environments (e.g. GNOME, KDE) as well as presentation software (e.g. PowerPoint, Keynote, LibreOffice Impress, Google Slides).

2) Experience in interfacing a wide variety of customer-provided devices with AV systems - specifically, familiarity with configuring resolution, refresh rate, identifying HDCP issues, and troubleshooting EDID issues.

3) Experience with troubleshooting of electronic and/or AV systems, ability to read block diagrams and visualize signal flow paths.

4) Experience with digital mixers and digital audio in general is a plus.

5) Some video production experience or camera operator experience is a plus.

6) Some experience with remotely controlling PTZ cameras is a plus.

7) Basic web design experience is a plus (specifically, CSS and HTML without external JS frameworks: our digital signage system is web-based).

8) Audio production experience (familiarity with microphones, mixers, and recording) is a plus.

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Salary Information

Depending on Qualifications