Contact Center Associate - Full Time

  • Credit Adjustments, Inc
  • Toledo, OH, USA
  • Oct 23, 2019
Customer Service

Job Description

Credit Adjustments logo

EXPLORE YOUR POTENTIAL

We're an evolving company with a promote-from-within philosophy, so you'll never feel stagnant here. We'll support you in your professional endeavors and we encourage unique career paths that are entirely based on each employee's personal performance goals. Our leadership fosters the development of their teams, and every department has their own determinant of how they measure success. With the chance to advance, you can make a lasting career at CAI.

ESSENTIAL FUNCTION

  • Responsible for communicating with borrowers to negotiate repayment of debt
  • Recommending defined legal efforts based upon individual account circumstances
  • Maintaining the high standards of professionalism and customer service expected by the Department of Education
  • Must meet monthly goals for collected fees while maintaining legal compliance
  • Operates all office equipment including computers and telephones
  • All other duties as assigned
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