Network Services Telecom Engineer

  • Community College of Philadelphia
  • Philadelphia, PA, USA
  • Oct 23, 2019
Information Technology

Job Description

Community College of Philadelphia

Community College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond.

Community College of Philadelphia is seeking to fill a Network Services Telecom Engineer position. The Network Services Telecom Engineer ensures LAN/WAN continuing functionality and maintains all network telecom technology. Responsibilities include the configuration, installation, maintenance and administration of the Avaya PBX systems and all applications. Responsible for day-to-day system monitoring, troubleshooting, and moves/adds/changes/deletions to phone circuits and devices. The Network Services Telecom Engineer responds to all related incident reports and request tickets, or escalates as appropriate, to ensure timely resolution and closure with proper documentation. This position provides direct support to the College's user community in support of operations; troubleshooting network and telecom problems, working with third party providers, assisting in the selection and evaluation of products and vendors related to the phone system and handling day-to-day administration of the College's telecom network.

For a complete position description, and to apply online, please visit our career site at, or click the “Apply” button.

Community College of Philadelphia recognizes that our employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important component of total compensation.

Our benefits include:

  • Medical, dental and prescription drug plans for employee and all of their eligible family members
  • College-paid life and disability insurance
  • College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
  • Tuition remission (for classes at the College)
  • Forgivable tuition loan (for classes at any accredited academic institution)
  • 403(b) retirement plan with 10% College contribution
  • Healthcare and Dependent Care flexible spending accounts
  • College operates on a 4-day work week during the summer months
  • Paid vacation plus holiday and personal time off

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.