Advanced Service Tech

  • LandPro Equipment
  • Hall, NY 14456, USA
  • Oct 21, 2019
Customer Service

Job Description

Description:

When You Work With LandPro, You Work with the Best, on the Best, for the Best.


Steer your career in the right direction! We are looking for ambitious, driven individuals to join the LandPro team. If you have a passion for helping those who work hard for their Land, come join us and be a part of the premier brand in the Agriculture and Turf equipment industry. Whether you are just starting your career or are a seasoned professional, wed love to talk to you about joining our team of Pros. Our team of industry leaders takes pride in working with customers to find the right equipment or part to get the job done. And if service is needed, our technicians are the best in the business and work to keep down time to a minimum, correcting the issue the first time.


Well Help you Grow, to be a Pro.


Its important to LandPro that we employ leaders with a great work ethic and genuine desire to give our customers an exceptional experience, every time. To help our employees further their careers and become the best in the industry we offer paid training through John Deere University, a Mentor Program, Career Path, paid internships, and more! We look forward to helping our employees build the career they want and support their advancement opportunities and growth.


Position Specifics:

Department: Service

Reports To: Service Manager or Location Manager

Supervises: None


Purpose:

Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment. May require some direction or guidance from the Service Manager, Regional Aftermarket Manager, or Shop Foreman.


Responsibilities:

  • Performs advanced diagnostics and repairs on agricultural equipment and established Integrated Solutions (IS) products
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge
  • Mentors Service Technician Trainees
  • Conducts or supports customer clinics
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools and equipment
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time and all material used in performing assigned duties
  • May perform diagnosis and repair in the field
.Requirements:

Experience, Education, Skills and Knowledge:

  • 3+ years of experience performing service repairs
  • Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
  • Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
  • Excellent skills in operating vehicles and equipment used for diagnostic purposes
  • Ability to use Service Advisor and basic computer functions
  • Ability to lift at least 75 lbs. repeatedly
  • Advanced Service Technician certification preferred
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid drivers license required; CDL (Commercial Drivers License) and fork lift license preferred

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