Five Star Bank

Title: Mortgage Originator Requisition ID: 5315 Location: Rochester, NY, US Category: Regular Full-Time Job Class: Residential Lending Equal employment opportunity, including veterans and individuals with disabilities. PI275087833

Title: Branch Manager - $2,000 Sign-on Bonus Requisition ID: 5314 Location: Penn Yan, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $60,000.00 To $80,000.00 Annually Description: The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity based incentives based on the role and performance. Position Title: Branch Manager Reports To: Regional Retail Sales Director Department: Retail Banking FLSA Status: Exempt Purpose : The Branch Manager will be responsible for building, coaching, and leading a high performing team in a...

Title: Service Associate Requisition ID: 5311 Location: Le Roy, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $16.00 To $19.00 Hourly Description: Purpose : The Service Associate is a critical member of the retail team delivering a personalized and caring client experience, efficiently executing banking transactions, and introducing products and services that improve the financial well-being of customers. Essential Functions : Achieving individual and team-based servicing goals Greets clients and prospective clients entering the office following established customer service guidelines. Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally. Maintains responsibility for a cash drawer and follows proper balancing procedures. Supports daily operations of the office to include processing night deposit bags, ATM deposits, balancing...

Title: Branch Manager Requisition ID: 5313 Location: Rochester, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $60,500.00 To $80,000.00 Annually Description: The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity based incentives based on the role and performance. Position Title: Branch Manager Reports To: Regional Retail Sales Director Department: Retail Banking FLSA Status: Exempt Purpose : The Branch Manager will be responsible for building, coaching, and leading a high performing team in a retail branch to deliver...

Title: Marketing Operations Specialist Requisition ID: 5312 Location: Chestnut Street, Rochester, NY, US Category: Regular Full-Time Job Class: Marketing Salary_Range: $63,000.00 To $73,000.00 Annually Description: Purpose: The Marketing Operations Specialist works under the guidance of the Director of Marketing and supports the Marketing team by assisting with the execution of marketing initiatives. This role is responsible for the coordination and deployment of customer communications and/or marketing materials by fostering strong working relationships with identified vendors. This role also works on ways to improve marketing processes and workflows to enhance the efficiency and effectiveness of marketing operations for the bank. Essential Functions: Initiative support - provide administrative and logistical support with the coordination of marketing initiatives, ensuring timelines and deliverables are tracked and updated. Quarterly reporting...

Title: Loan Servicing Processor 1 - Residential Requisition ID: 5308 Location: Warsaw, NY, US Category: Regular Full-Time Job Class: Operations Salary_Range: $16.00 To $18.00 Hourly Description: Purpose: The Loan Servicing Processor 1-Residiential is responsible for booking and maintaining residential loans on the Banking system. The Loan Servicing Processor 1-Residiential ensures that loans are in compliance with Federal Laws relating to the accurate reporting of the Community Reinvestment Act (CRA) and/or Home Mortgage Disclosure Act (HMDA) information. This position will verify that proper documentation is received and/or filed. Essential Functions: Performs a thorough review of all file information related to Residential loans that are submitted for booking to ensure receipt of required loan documentation and to obtain corrections as needed. Establishes new Residential loans on the Banking system ensuring that all data is accurately entered,...

Title: Product Mngr - Business and Municipal Banking Requisition ID: 5309 Location: Buffalo, NY, US Category: Regular Full-Time Job Class: Product Management Salary_Range: $80,000.00 To $100,000.00 Annually Description: Purpose: This Product Manager role is responsible for the development, design, pricing and management of our commercial and municipal banking products and tools. This includes reporting and insights related to activity, pricing, profitability, customer growth and product mix for things like business banking, including cash management tools. The Product Manager partners with key stakeholders including line of business leadership, Finance, Marketing, Risk, Operations, Technology and others on the concept, build and delivery of new products, as well as changes to existing products – all in support of a positive customer experience, sound product governance and successful outcomes. This includes engaging with our governance bodies, such as New...

Title: Sales & Service Associate Requisition ID: 5310 Location: Horseheads, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $17.00 To $21.00 Hourly Description: Purpose : The Sales & Service Associate will be responsible for delivering a personalized and caring client experience, efficiently handling sales and service transactions, identifying financial needs, recommending products and services, and engaging business partners to improve the financial well-being of clients. The Sales & Service Associate will have a thorough understanding of bank products and services as well as bank policies and regulations. This role will engage in sales and service activities, providing exceptional customer service for current and prospective clients. Essential Functions : Builds and expands banking relationships through proactive customer outreach. Responsible for servicing, acquiring and deepening customer...

Title: Loan Processor 1 - Indirect Requisition ID: 5307 Location: Rochester, NY, US Category: Regular Full-Time Job Class: Consumer Lending Salary_Range: $18.00 To $20.00 Hourly Description: Purpose : The Loan Processor 1 - Indirect is responsible for processing loan applications from Branch staff and Indirect Dealers. Essential Functions : Receives direct loan applications from branch staff and verifies system information to paper copy for completeness and accuracy in preparation for Underwriter review. Reviews documentation to ensure that loans follow established bank procedures and compliance regulations. Prepares additional forms as required. Prepares direct loan closing documents for branch locations, assuring accuracy and completeness of all necessary closing items. Receives indirect loan applications from dealers to enter into the system in preparation for Underwriter review. Verifies indirect closing...

Title: Branch Manager Requisition ID: 5302 Location: Buffalo, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $60,500.00 To $80,000.00 Annually Description: The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity based incentives based on the role and performance. Position Title: Branch Manager Reports To: Regional Retail Sales Director Department: Retail Banking FLSA Status: Exempt Purpose : The Branch Manager will be responsible for building, coaching, and leading a high performing team in a retail branch to deliver...

Title: Data Engineering Manager Requisition ID: 5306 Location: Buffalo, NY, US Category: Regular Full-Time Job Class: Information Tech Salary_Range: $105,000.00 To $140,000.00 Annually Description: Purpose: Five Star Bank is seeking a highly skilled and motivated Data Engineering Manager to lead our data engineering team. This role is responsible for designing, building, and maintaining scalable data infrastructure and pipelines that support business intelligence, analytics, and data science initiatives. The ideal candidate will have a strong technical background, excellent leadership skills, and a passion for building high-performing teams. Essential Functions: Lead, mentor, and develop a team of data analysts. Design and implement scalable, reliable, and secure data pipelines and architectures. Collaborate with business stakeholders to understand data needs and deliver solutions. Ensure data quality, governance, and compliance across all data...

Title: Salesforce Product Manager Requisition ID: 5305 Location: Buffalo, NY, US Category: Regular Full-Time Job Class: Information Tech Salary_Range: $120,000.00 To $140,000.00 Annually Description: Purpose: Five Star Bank is seeking a Technical Product Manager to lead the development, enhancement and optimization of our Salesforce platform. This role will serve as the bridge between business stakeholders and technical teams, ensuring that Salesforce solutions align with strategic goals, regulatory requirements, and customer experience standards. This role will also lead a dedicated team of Salesforce administrators, guiding execution, fostering growth, and ensuring delivery excellence across the platform. Essential Functions: Own and manage the Salesforce platform strategy, roadmap, and backlog across the bank’s business lines (e.g., retail, commercial, operations, marketing). Lead and mentor a team of Salesforce professionals, providing...

Title: Relationship Banker Requisition ID: 5303 Location: Victor, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $18.00 To $24.00 Hourly Description: Purpose : At Five Star Bank, our people are our greatest competitive advantage. As a Relationship Banker, you will use your expert knowledge of financial products and services and an advice-led approach to deliver personalized financial solutions and build lasting relationships. As a Relationship Banker, you will drive productive sales and service activities, develop new business by educating existing and potential clients and exemplify Five Star Bank’s HEART values. Essential Functions : Demonstrated knowledge of all bank products and services and ability to accurately process deposits and lending applications and account opening transactions. Achieves individual and team goals. Engages consumer and small business customers through proactive advice-led...

Title: Branch Manager Requisition ID: 5299 Location: Canandaigua, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $60,500.00 To $80,000.00 Annually Description: The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity based incentives based on the role and performance. Position Title: Branch Manager Reports To: Regional Retail Sales Director Department: Retail Banking FLSA Status: Exempt Purpose : The Branch Manager will be responsible for building, coaching, and leading a high performing team in a retail branch to deliver...

Title: BSA/AML Manager - Alerts Requisition ID: 5304 Location: Buffalo, NY, US Category: Regular Full-Time Job Class: FIU Salary_Range: $70,000.00 To $90,000.00 Annually Description: Purpose: The BSA/AML Manager - Alerts is responsible for directly managing the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) Alert Analysts and assisting the BSA/AML and OFAC Officer in overseeing the execution of daily functions of the BSA/AML & Office of Foreign Assets Control (OFAC) Programs. Essential Functions: Oversees the alert management process including conducting quality control and ensures timely, accurate and compliant filing of Currency Transaction Reports (CTRs). Performs required BSA/AML & OFAC testing on a regular basis to ensure the decentralized functions are operating in accordance with the BSA/AML & OFAC programs. Assists with annual updates to the BSA/AML and OFAC Programs, (i.e. prepares initial updates to BSA/AML policies,...

Title: Senior Internal Auditor Requisition ID: 5301 Location: Buffalo, NY, US Category: Regular Full-Time Job Class: Internal Audit Salary_Range: $80,000.00 To $100,000.00 Annually Description: Purpose: The Senior Internal Auditor is responsible for conducting and reporting on scheduled audits, Sarbanes – Oxley Section (SOX) 404 key control testing, and departmental projects. Assignments range throughout varying areas of the Company, including audits technical in nature, information technology, highly regulated (consumer compliance), fee-based business, complex bank products or of non-bank subsidiaries. The Senior Internal Auditor acts as a mentor to others within audit areas of proficiency. Essential Functions: By developing system queries of data, utilizing and interpreting various audit, accounting and regulatory compliance reference materials and resources, and reviewing prior audit issues, develops the scope of assigned internal audits and...

Title: Branch Manager Requisition ID: 5300 Location: Victor, NY, US Category: Regular Full-Time Job Class: Retail Salary_Range: $60,500.00 To $80,000.00 Annually Description: The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity based incentives based on the role and performance. Position Title: Branch Manager Reports To: Regional Retail Sales Director Department: Retail Banking FLSA Status: Exempt Purpose : The Branch Manager will be responsible for building, coaching, and leading a high performing team in a retail branch to deliver...

Title: Repossessed Asset Coordinator Requisition ID: 5298 Location: Rochester, NY, US Category: Regular Full-Time Job Class: Collections Salary_Range: $22.00 To $28.00 Hourly Description: Purpose : The Repossessed Asset Coordinator is responsible for working with designated repossession agents, auction agents, clients and customers regarding vehicle repossession, transportation, inspection, evaluation of conditions, to ensure compliance with Bank policy, the regulatory environment, and the expected accuracy and timeliness of all activity. Essential Functions: Communicates with customers, repossession agents, auction agents, branches, collectors, and call center representatives and provides exemplary customer service to those involved in the repossession and re-marketing of unpaid assets. Gathers and documents all appropriate documents and detailed and accurate information and updates all loan records. This includes: repossession...